MERCURE SHEFFIELD KENWOOD HALL & SPA

Note Avis clients (Note ALL) 3.8/5 1 044 avis

Meilleur prix
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Kenwood Hall Hotel & SPa, Kenwood Road, S7 1NQ SHEFFIELD, Royaume-Uni

Description

Les plus de l'hôtel

  • Pet-friendly accommodation and facilities throughout

  • Meeting, Events and Wedding Suites available

  • Set in 12 acres of beautiful grounds, 1 mile from Sheffield City Centre. Perfect for relaxing.

  • Complimentary on-site Car Parking

Nos hébergements

Profitez de nos offres Vol + Hôtel

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Localisation de l'hôtel

MERCURE SHEFFIELD KENWOOD HALL & SPA

Kenwood Hall Hotel & SPa, Kenwood Road
S7 1NQ SHEFFIELD
Royaume-Uni

GPS:53.364547, -1.49091

Téléphone
Fax +44 114 255 4744

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

LAKEVIEW

Savourez les grands classiques britanniques ainsi qu'une sélection de cuisine moderne tout en admirant nos jardins. Nos menus sont conçus par nos chefs expérimentés qui s'approvisionnent avec soin en produits frais et locaux de la meilleure qualité.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  3.8/5  1 044 avis

Note TripAdvisor  3.5/5  2 532 avis

Outdated and cutting corners. Save your money.

Note TripAdvisor 2.0/5

P1591EO Avis TripAdvisor

Awful. Wondered whether to write a review but we gave them plenty of chances to try and fix things that went wrong and I would want to know before booking somewhere. Completely dated and the hot water runs out brown at first which is disgusting and an issue in all our rooms. Flushing the toilet resulted in disgusting drain smells. Real lack of attention to detail and necessities - carpet needing vacuuming , hairs and stains on clean towels (stains you’d rather not have for the price), empty toiletries on arrival, dirty drawers and shelves, lampshades, all edges of furniture including the desk and dust and cobwebs on top of the curtains that looked like it had been there for months. The armchairs were not cleaned underneath cushions or in the crevices (not nit picking, it was really obvious) and again, looked like old dust collections and stains. It’s an old building but none of the windows closed properly and we didn’t want outside cigarette smoke. It was impossible to alter the radiator in the room (we didn’t want it on and couldn’t turn it off completely. Staff not helpful when we asked) bad sleep due to noise from other rooms (and outside due to the windows often staff smoking and swearing/shouting about their jobs) Parking feels far from the hotel with luggage and a lot of selfish parking which we worked out were mainly staff. Bad attitude of staff also who smoke at the front of the entrance. If you want to use the spa facilities, book a day and stay somewhere else. I would never stay in the hotel again. Trying to pretend to be green but saving costs on cleaners. It’s common practice in other hotels too but the rooms weren’t clean to begin with and the corridors people often left rubbish due to bins not being emptied and often left for hours. Externally not accessible for wheelchair users but as most guests will have suitcases, poor planning of the placement of chairs in the reception and should be reviewed. Save your money, a travelodge would have been better. Finally, uncomfortable mattress which based on the rest of the room it may have been just as old

Perfect

Note TripAdvisor 5.0/5

Alison D Avis TripAdvisor

Lovely staff,beautiful comfy room and the food was great. Was lovely to see a wedding party and the room was set up beautifully. We would definitely visit again as we didn't get chance to use the spa . There was a lovely little lake within the grounds that feels very tranquil

Relaxing & peaceful

Note TripAdvisor 5.0/5

Rachel B Avis TripAdvisor

We come here regularly now,it's such a lovely place, the staff are amazing and do everything they can to meet people's needs! I myself find it relaxing whilst I'm recovering from chemotherapy as I have cancer, the staff have gone beyond helpful, especially Lisa! We're hoping to get a garden suite next time as my auntie who is in her 70,s is coming with us. I'm already looking forward to that & we've only been home a few hours! See you very soon!! Thanks so much! Rachel & Margaret 😊

Dear Rachel and Margaret, Thank you so much for your lovely review, we really do appreciate it and I am so pleased that you continue to return and that Lisa has especially left a lasting impression on your visits. I am so sorry to hear what you are going through and would always encourage contacting me directly before your next stay so that I can ensure you're allocated your requested rooms. Take care. Kind Regards, Dan Wilson Regional General Manager

Bien situé

Note Avis clients 4.5/5

Luce En couple - Avis confirmés ALL

La chambre était spacieuse et au calme

Good Afternoon! I am pleased to hear that your stay was overall enjoyable. Thank you for taking the time to share your experience with us. Kind regards, Hollie

site magnifique

Note Avis clients 4.5/5

Laurent Professionnel - Avis confirmés ALL

cadre magnifique et très reposant

Dear Laurent, We very much appreciate your comments regarding your stay at the Mercure Sheffield Kenwood Hall & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vea Reyes Rooms Division Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 725 avis 9/10 Site
  • 2 055 avis 5.4/10 Chambre
  • 1 536 avis 7.7/10 Service
  • 39 avis 4.8/10 Internet
  • 681 avis 4.9/10 Repas
  • 678 avis 4.4/10 Propreté
  • 644 avis 7.2/10 Petit déjeuner
  • 597 avis 3.9/10 Ambiance

Dispensé par Trustyou

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Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (TVA et taxe de séjour incluses) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.