Hôtel Mercure Chantilly Resort & Conventions

We felt like entering a mediocre Disneyland hotel, other than the hotel being very well placed; the pool & the food at the hotel was very poor. Both at check in and check out took us more than 25mins. No particular remarks about the staff.

We had a great stay in Mercure, in Chantilly. It's clean and elegant and really well located. A visit to repeat! (They have a great cheese platter that you need to try - I mean, when in France :) really worth the money!)

2 day conference at the Mercure with about 40 other people. The hotel looks impressive as you drive up. Conference facilities were pretty good (large rooms, good open space for tea/coffee and a good supply of snacks!). Food was OK as long as you are omnivorous. Colleagues with specific dietary requirements did struggle a bit - vegetarian/vegans tended to end up with salad. God facilities...if you like golf :-) There is course straight out the back of the hotel (and a golf shop onsite) plus a driving range and putting green. The driving range was actually a great hot with the beginners (me included) as you get to whack the balls straight into a lake - vey satisfying splashes! Bedrooms are OK - decent size and clean. However, they do feel a bit "tired" and not very fresh.

This is the perfect location to stay in to go visit the château de Chantilly (more on that one in another review :-) ). Just a few mn drive away. This hotel is indeed more a resort as theres a golf behind and lots of green areas round (also quite some conference room but not busy at this time of year still) Lots of parking space in front of the hotel. The area is super calm. Staff is very friendly and helpful. The rooms are a good size as there’s enough space to move around and for kids to play once the sofa bed is unfolded. The beds was also quite good. We had a very nice view on the water and the golf course, which makes it very relaxing when waking up in the morning. Only thing I did not like is that the shower is still old style, i.e. in the bathtub. Also the toilets are in the bathroom and not separate. For the rest, the swimming pool is good, there are a few things in the gym. The restaurant is ok, nothing special but at the level expected for a mercure. Could potentially be busy when there are events and conferences around though.

Very poor breakfast … was unable to have a taxi … had to sleep out of the hotel because hotel was unable to find a taxi at night …and did not advise me about having a taxi late at night Was very disappointed about this non service and it had to sleep out of the hotel to my extra cost I should of been advise that taxis are complicated to find after a certain time On top of it my room was not done on the 17 …. Regards