ibis Styles Amsterdam Airport 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 925

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Описание

Особенности отеля

  • ALLSAFE Certified by NSF

  • Complimentary Airport Shuttle

  • Skymaster Restaurant & Bar

  • 24/7 Complimentary Coffee, Tea & Water

  • Private Outdoor Parking

Наши номера

Расположение отеля

ibis Styles Amsterdam Airport

Piet Guilonardweg 3
1117 EE SCHIPHOL
Netherlands

GPS:52.3057033, 4.8062021

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Домашние животные не допускаются
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Курение на территории отеля запрещено

Skymaster Bar & Restaurant

Our Skymaster Restaurant offers a wide variety of international and local dishes. Whether you are looking for a quick bite, a healthy option or an extensive meal, our crew is more than happy to welcome you.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 925

Рейтинг TripAdvisor  4.0/5  Отзывов: 551

AVOID THIS HOTEL UNLESS YOU WANT A FRUSTRATING EXPERIENCE

Примечание: Tripadvisor 2.0/5

artveejr Реальные отзывы TripAdvisor

Hotel was TERRIBLE!!!!!!!!!!!!!!! (1) Heat did not work; even staff on 2 occasions could not get it to work. (2) The 'pop up plug' in the sink was broken....when depressed it would not come up to allow water to drain. Front desk gave me a tool to fix-it myself...WOW! (3) The room phone did not let you call the front desk even though there was a button identified as 'reception' that resulted in me having to go downstairs 4 times to speak with the front desk to try and resolve issues. (4) Soap dispenser in shower did not fit the fixture and fell out of fixture and broke when I tried to use same. (5) Told us there were no extra blankets because the hotel was fully booked but there were able to come up with 2 more blankets which we needed to to lack of heat. (6) Ordered a pizza to bring back to the room and the restaurant was out of 'to go boxes'. AVOID THIS HOTEL.......TERRIBLE. OFFERED NO COMPENSATION.

Good afternoon Art, Thank you for taking the time to write a review and sorry to hear that your stay was not up to your expectations. We understand that a cold room is very unfortunate and apologize for the inconvenience you experienced. We have checked the date and report of your complaints during your stay, we experienced challenges that day with a heating that was slower then usual, however was fully operating after two hours. What I understand from the situation is that my colleagues offered you a different room due to the sink and soap dispenser problem, but you declined. Again our apologies for the inconvenience, we hope you did had a good night rest with us. Warm regards, Joy - Operations Manager

Reservation cancellation for which no solution could be found

Примечание: Tripadvisor 1.0/5

erdin_da_hank2022 Реальные отзывы TripAdvisor

I am writing to express my deep concern regarding a major issue with my recent reservation at your hotel.We booked a room under the family and friends rate, considering the proximity of your hotel to Schiphol Airport, which was a significant factor in our decision to book flights through that airport. I was recently informed via email from your reservations team that my reservation has been cancelled. I immediately responded to this communication, seeking alternative options or solutions, but regrettably, I have yet to receive a reply. I must express my disappointment with the lack of attention and care that has been afforded to my situation. We stated that we would come from Canada to Amsterdam and from there we would go to another country. Despite our explanations and calls, you did not direct us to a different ibis hotel. This is truly unacceptable in tourism anywhere in the world.

Good afternoon Erdin, Please refer to the email we have sent you last week, with the explanation of the black out dates and terms of the family & friends rate of Accor. If you have any additional questions, do not hesitate to reach out. Warm regards, Joy - Operations Manager

Would not repeat

Примечание: Tripadvisor 2.0/5

ZippyConnecticut Реальные отзывы TripAdvisor

I was booked here by my office staff in the NL to make a morning flight from the airport. I would not stay here again. Bathroom was not clean. Dishes at breakfast were obviously dirty. Shuttle runs late and is full and it’s a 20+ min trip to the airport. I ended up taking public transport back to the hotel because I couldn’t get on the shuttle after waiting 25 mins for one that was late.

Dear Zippy, I'm really sorry to hear about your experience. It sounds like there were several issues that made your stay frustrating. Cleanliness and timely transportation are crucial, and it's disappointing that we fell short in those areas. Your feedback is invaluable, and we will be addressing these concerns with our team to improve our service. Thank you for bringing this to our attention, and we hope your future travels are smoother. Team Ibis Styles

Great Hotel Near Schipol Airport

Примечание: Tripadvisor 5.0/5

myahg2009 Реальные отзывы TripAdvisor

A great hotel near the airport offers a free shuttle service from the airport to the hotel and vice versa. Belinda was a great help during our check-in process. Free drinks (coffee and tea) in the lobby are available all day. The bedding is clean and ok, it would be nice if they could provide an additional pillow.

Dear, Thank you for your positive review! We're delighted to hear you enjoyed the free shuttle service, the help from Belinda, and the complimentary drinks in the lobby. We appreciate your feedback on the bedding and will look into providing additional pillows for added comfort. We hope to welcome you back soon and thank you again for your kind words! Kind regards, Team Ibis Styles.

Nice hotel but trip hazard in toilet

Примечание: Tripadvisor 4.0/5

Kum Hoong Y Деловые путешественники - Реальные отзывы TripAdvisor

Nice hotel though the airport shuttle could be a little crowded and running late. We got to wait for more than 10 minutes past the scheduled time at Schiphol airport before we saw the shuttle. As it is shares among the Ibis, Ibis Budget and Ibis Style hotels, the shuttle be a little crowded especially for the return ride back to the airport. The room was comfortable though there was no fridge available. At the reception, you can find some drinks and tidbits for purchase. There’s free coffee from the coffee machine behind the bar counter though it’s a far cry from the breakfast’s offerings. There’s a problem I found with the bathroom; there’s a step at the door of the toilet and with the step being in black color in sync with the toilet floor tiles, I tripped twice when going into the toilet. I was lucky to have broke my fall without suffering from any injuries. Some channels on the TV doesn’t work and luckily it was Euro2024 period and soccer needs no languages to be understood. Breakfast was simple but ample though I wished there could be more choices of bread and warm food. Nice hotel to stay but there’s still a lot more to choose from around the airport.

Dear Kum, I really appreciate you taking the time to write a review about your stay in Ibis styles airport. Your comments are of great importance and will help us in our efforts to continuously improve the standards you may expect. Hopefully we can welcome you again in the future to our hotel! With warm regards, Team ibis styles.

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Другие интернет-пользователи оценили наш отель

  • 1 179 Отзывов 7.6/10 Расположение
  • 1 566 Отзывов 7.3/10 Номер
  • 1 501 Отзывов 7.9/10 Сервис
  • 31 Отзывов 7.7/10 Интернет
  • 776 Отзывов 7.5/10 Комфорт
  • 684 Отзывов 7.8/10 Чистота
  • 543 Отзывов 6.8/10 Завтрак
  • 361 Отзывов 9.4/10 Атмосфера

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