Отель Novotel Амстердам Сити 4 звезды

My stay was comfortable. The staff were very helpful and very polite. Room was clean to a very good standard. My only complaint…….the hotel does not accept bloody cash! Not in the bar, not in the shop….nowhere. This could be a major issue when booking my next hotel on my return to Amsterdam in August

- cheat on room service charge, Adding item we never ordered/received. when pointed out via email/message (hotel preferred comm. channel in corona), there’s no reply/feedback. Until i had to complained again, directly to receptionist. - breakfast was pitiful. A tray of 3 stale bread, 2 fruits, 1 boiled egg, 2 slices of hams and cheese in cheap plastic wrap, a watered down small glass of juice... every morning they tried to sell a 5 eur fried egg.... what a cheap act! - Employees were impolite, some looks demotivated and bored working there. Bartender refused to served welcome drink just because we entered from “wrong side” of the bar... never been turned down in any hotel, novotel is the new low and i’ll make sure to never stay there anymore!

I stayed for 5 nights in june 2020 during the covid 19 restrictions and distancing. Hotel staffers extremely welcoming and friendly. Went out of their way to ensure my stay was as comfortable as possible. Extremely clean and smart hotel and staff that compliment the hotel. Will definitely stay there again

отличные номера и вкусный завтрак.

отличный сервис и ресторан. Внимательный и вежливый персонал

Удобное расположение, хороший сервис, внимательный персонал.

Всё очень хорошо!!!

Novotel Amsterdam City hotel is located out of down town but it's nearby Amsterdam RAI station which is convenient if you transport via train. Metro is also a few minutes walk next to RAI train station. Staff are very welcome, at front desk (check in and check out counter), staff at restaurant are very nice as well. The most impression is breakfast. There's variety choices of breakfast, especially super foods. It's wonderful having breakfast here, really love it. Just small comment on room size, it's small for staying with 3 persons.

I have stayed at this hotel more than 2 dozen times. The quality and customer service have always been consistently great. I would even say that it has improved over the 3 years that I have been visiting this location.

Clean facility with very efficient staff, short walk to the RAI which is a nice way to start and finish the day. The breakfast facilities are fantastic, the restaurant looked great but i didn't use it. The staff were very slow at the bar, not really fair to punish the Novotel for this though. The lifts were slow when busy but not really an inconvenience.

Having been a platinum member of Accor for a number of years and using the chain for nearly all our company business because of the consistent standards if was a real shame to stay in the Novotel in Amsterdam. The stay seemed particularly expensive compared to normal but I guess that's just supply and demand however, what was very disappointing was the fact you walked out of the lift and there were dust sheets all over the floor and more worryingly wires poking out of the walls and ceiling. To make matters worse first thing in the morning there was a man on a ladder outside my door banging on the ceiling for an hour. I understand work needs to be done but either do it floor by floor and don't use that floor for guests or let people know and offer discounts. Very poor service.

Как всегда - ощущение гостепреимства и комфорта!

Спасиьо все понравилось

this hotel does not disappoint! The facilities are good, very convenient for trains and the road system, but most of all the staff are great and extremely helpful. This is my hotle of choice when coming to Amsterdam and I will be back!

Спасибо! Я довольна всем. Только не понравилось навязывание услуги депозит 70 евро при заселении в отель. Я на такие траты не рассчитывала.