ibis budget Амстердам Сити Юг 2 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 1 057

Гарантия
лучшей цены
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Prof J H Bavincklaan 1, 1183 AT АМСТЕЛВЕН, Нидерланды

Описание

Особенности отеля

  • Бесплатный WIFI

  • Вкусный завтрак каждое утро

  • Онлайн-регистрация для быстрого обслуживания

  • Круглосуточная стойка регистрации

  • Private car park available

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Расположение отеля

ibis budget Амстердам Сити Юг

Prof J H Bavincklaan 1
1183 AT АМСТЕЛВЕН
Нидерланды

GPS:52.316683, 4.871878

Телефон
Факс +31 20 715 4331

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Домашние животные не допускаются
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Курение на территории отеля запрещено

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.1/5  Отзывов: 1 057

Рейтинг TripAdvisor  3.5/5  Отзывов: 792

Ibis

Примечание: Tripadvisor 3.0/5

Jane W Семьи - Реальные отзывы TripAdvisor

For a basic hotel, not bad.Breakfast was fair. However the bathroom does not have a shelf to place toiletries on and there is no toilet brush. Bed was extremely hard and uncomfortable. They forgot to make up our bed last evening and empty our waste basket bin.As there is no phone in the room it was too late to go to reception and complain. Duly in the morning I did explain on check out where a free coffee was offered. Quite expensive over all.

Dear Jane, Thanks for the time taken to share your experience. We're glad to hear that our breakfast met your expectations. We aim to provide a convenient start to your day with our breakfast options. We appreciate your kind words regarding these services. However, we regret to hear about the issues you encountered with the bathroom amenities and the bed comfort. While our room design is streamlined for budget travellers, we understand that additional amenities like a shelf for toiletries could enhance our guests' comfort. We also acknowledge the oversight in housekeeping service during your stay. It is not reflective of our standards, and we are sorry for any inconvenience this may have caused. Please rest assured that we strive to maintain consistent and attentive room service for all our guests. As for the bed, our 'Sweet Bed by Ibis' is usually appreciated for providing a good night's rest, and we regret that it did not meet your personal comfort preferences. We always encourage our guests to bring any discomforts to our attention, as we are committed to ensuring a restful experience. Regarding pricing, we continually work to offer competitive rates while providing valuable amenities like our breakfast options and proximity to local transportation for the convenience of our guests. We hope to see you again. Best regards, Team Ibis Budget Amsterdam City South

Relax in Amsterdam

Примечание: Tripadvisor 4.0/5

Pavvcio Семьи - Реальные отзывы TripAdvisor

Good accommodation, small room but tidy. Towels were changed everyday. Breakfast very tasty, but there were not hot meals e.g. sausage, scrambled eggs.

Dear Guest, Thanks for your review about our hotel. We're delighted to hear that you found your accommodations to be well-kept and your experience with our daily towel renewal met your expectations. It's also wonderful to know that our breakfast offerings left a positive impression on your palate. While we understand you missed having hot items such as sausages and scrambled eggs, our continental and buffet breakfast options aim to provide a variety of choices for a pleasant start to the day. We appreciate your understanding and hope the available selection contributed to a satisfying morning meal. Your contentment with the tidiness of your room is a reflection of our commitment to provide a comfortable and clean environment for all our guests. We are hoping to welcome you back in the future. All the best. Team Ibis Budget Amsterdam City South

Small, but very clean rooms

Примечание: Tripadvisor 4.0/5

943negink Семьи - Реальные отзывы TripAdvisor

Rooms are very smalls, any chair, table, neither refrigerator, because it is a budget hotel, but very clean and has New furniture. We traveled with our car, there are many parking places around hotel, which is free from 18:00 to 9:00 clock next day. Eventually hotel has also parking, 12,5$ / night. There are 2 charger for electric car, some very complex to use, when car has non-dutch number. Breakfast was very reasonable, fresh. Highly recommend. You can borrow a hair dryer from the reception for a twenty euro deposit, which will be returned later.

Dear Guest, Thanks for your review about our hotel. We are thrilled to hear that you found our rooms to be immaculately clean and that the furnishings met your expectations. It's wonderful that our breakfast selection impressed you and that you would highly recommend it. We appreciate your recognition of the convenience of our parking facilities and are glad our location was suitable for your travel needs. While our rooms are designed to be compact and efficient, reflecting our commitment to value, we're pleased that this aspect did not detract from your overall positive stay. Regarding the complexity of using the electric car chargers for non-Dutch vehicles, we acknowledge this might be a challenge and are looking into ways to streamline the process. Rest assured, the availability of hairdryers at the reception desk is part of our effort to ensure you have everything you need for a comfortable stay. We are hoping to welcome you back in the future. All the best. Team Ibis Budget Amsterdam City South

Theft in room. Hotel not interested.

Примечание: Tripadvisor 1.0/5

Rae R Couples - Реальные отзывы TripAdvisor

We experienced a theft of cash from our hotel room. There was no safe in room. Interestingly we also found a random key left in our room. We logged a full police report at Amstelveen police station and also let reception know who showed no concern, gave no help and generally were not interested. No management were available to see us. An email to hotel management was not responded to without having to chase. We asked for an investigation to take place including looking at CCTV to see who had gone in to our room. Response was short and general saying that they had no evidence. Despite logging a full police report, the hotel response in essence called us liars. In todays world, these things may happen and lessons learnt on our part, but you can tell a lot by a hotel chain and management by the way they choose to show concern and how they deal with things. Be warned.

Dear Rae, Thank you for taking the time to share your review. We appreciate your vigilance in bringing this incident to our attention. Please be assured that we take matters of security very seriously, and while we do have CCTV surveillance in common areas, we regret to hear about your experience with theft and understand how distressing this must have been. We apologize for any distress this incident may have caused you and the perceived lack of concern from our team. This is certainly not the standard of service we aim to provide. The absence of in-room safes is a design decision in keeping with our streamlined room amenities, and we encourage guests to make use of the private lockers in the lobby area for the safekeeping of valuables. As part of our commitment to our guests' satisfaction, we will be reviewing our procedures and training to ensure that our team responds to such concerns with the utmost urgency and care in the future. Please rest assured that we are addressing the concerns raised to prevent a recurrence. We value every guest and are dedicated to making improvements that enhance our guests' experiences. We hope to have the opportunity to welcome you back for a more memorable stay in future. Kind regards, Team Ibis Budget Amsterdam City South

Terrible weekend

Примечание: Tripadvisor 1.0/5

antonia s Friends getaway - Реальные отзывы TripAdvisor

The view and the room is good, but dirty. In this hotel there is a lot of problem of organisation with every type of services: we have used the dryer but It didn't work for 3 times and we also have to pay for the service but the receptionist didn't Say anything about the price of the service before we use It, and also there Is only 1 washing machine and 1 dryer for 300 rooms. The receptionist didn't know anything about the hotel and its services, they are also very very rude. I don't advise It to anyone.

Dear Antonia, Thank you for taking the time to share your review. It's pleasing to hear that you found the vistas and accommodations to your liking, as we aim to provide a comfortable environment for our guests. We're disheartened to learn about your concerns regarding cleanliness and organization. Please be assured that we conduct daily cleaning and room maintenance to ensure a pleasant stay, though we will certainly review our procedures to enhance our service quality. We regret any misunderstanding regarding the laundry service charges; this service is indeed available with clear pricing at reception. We apologize for any inconvenience you encountered with our team. We take your feedback seriously and are committed to improving our guests' experiences. Your comments will be used constructively to ensure our staff is well-informed and courteous at all times. We hope to see you in the future. Kind regards, Team Ibis Budget Amsterdam City South

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Другие интернет-пользователи оценили наш отель

  • 1 507 Отзывов 8.4/10 Расположение
  • 1 996 Отзывов 5/10 Номер
  • 1 154 Отзывов 7.5/10 Сервис
  • 24 Отзывов 8.6/10 Интернет
  • 955 Отзывов 6.5/10 Чистота
  • 753 Отзывов 6.7/10 Завтрак
  • 535 Отзывов 6.5/10 Соотношение цены и качества
  • 234 Отзывов 7.9/10 Атмосфера

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