Pullman Santiago El Bosque 5 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.6/5 1.145 Bewertungen

Bestpreisgarantie
Pullman Santiago El Bosque - Image 1
Pullman Santiago El Bosque - Image 2
Pullman Santiago El Bosque - Image 3
Pullman Santiago El Bosque - Image 4
Roger De Flor 2770 Las Condes, 7550000 SANTIAGO, Chile

Beschreibung

Hotel-Extras

  • Barrierefreiheit für Personen mit Mobilitätseinschränkung

  • Transfer zu Ski-Resorts

  • Touristeninformationsterminal

  • Veranstaltungsbereich für bis zu 160 Personen

  • Gute Anbindung an die Avenida Apoquindo

Unsere Unterkünfte

Lage des Hotels

Pullman Santiago El Bosque

Roger De Flor 2770 Las Condes
7550000 SANTIAGO
Chile

GPS:-33.416724, -70.601263

Tel

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Haustiere willkommen
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

Lila

LILA, Hotelbar und Restaurant, verfügt, über eine das ganze Jahr über offene große Terrasse mit ausfahrbarem Dach sowie über geräumige und gemütliche Zimmer. Ihre Marke ist kosmopolitisch, umweltbewusst und achtet auf hochwertige Produkte.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.6/5  1.145 Bewertungen

Note Kundenmeinungen 4.5/5

U. G. Paare - Bestätigte Mitteilungen ALL

Super Empfang beim Check In durch Fr. Anais ( oder ähnlich). Unsere Bitte nach einer bestimmten Zimmeretage wurde auch entsprochen.

Dear U. G., Thank you very much for your outstanding 90/100 rating and for choosing to stay with us during your visit from Germany. As an ALL Diamond member, your loyalty is incredibly important to us, and it was a true honor to host you and your partner in Santiago. We are delighted to hear about your "super reception" during check-in. I will personally share your kind words with Anais; our team in Chile strives to provide a warm and personalized welcome to every guest. It is wonderful to know that we were able to fulfill your request for a specific floor, ensuring your stay in the heart of the El Golf district was exactly as you envisioned. Achieving a perfect 100/100 in Accommodation, Cleanliness, and Wi-Fi confirms our commitment to maintaining the highest standards for our most distinguished guests. We are also pleased that you found our ALL App booking process quick and easy to use, allowing for a seamless transition from planning to your arrival in Sanhattan. We have taken note of your feedback regarding our breakfast selection and sustainability efforts. We are constantly working to refine our culinary offerings and environmental initiatives to meet the expectations of our Diamond members. Your insights are essential as we aim for 100% excellence in every category. It was a pleasure having you with us, and we look forward to welcoming you back to the Pullman Santiago El Bosque for another "Tolles Hotel" experience. Atentamente, Camila Infante G CX Manager Pullman Santiago El Bosque

Note Kundenmeinungen 5.0/5

Bernd K. Alleinreisende - Bestätigte Mitteilungen ALL

Ich hatte einen rundum gelungenen Aufenthalt im Pullman Santiago. Das Hotel ist modern, gut gelegen und insgesamt sehr gepflegt. Besonders positiv hervorzuheben ist der freundliche und professionelle Service – man fühlt sich jederzeit gut betreut. Das Zimmer war komfortabel und ruhig, das Frühstück qualitativ gut und ausreichend abwechslungsreich. Insgesamt ein Haus, das hält, was man erwartet, ohne unnötigen Schnickschnack. Ich würde jederzeit wieder hier übernachten.

Dear Bernd, Thank you so much for your perfect 100/100 rating! We are absolutely delighted to hear that your stay in Chile was a "completely successful" experience. As an ALL Accor Gold member, your loyalty and detailed feedback are incredibly valuable to us. It is a pleasure to know that you felt well-cared for by our "friendly and professional" team. We especially appreciate you mentioning Roger from the reception; we will be sure to share your kind words with him. Recognizing our staff's helpfulness is the greatest motivation for us to continue delivering top-tier service in the heart of the El Golf district. We are glad you found your room to be a comfortable and quiet sanctuary and that our breakfast selection met your standards for quality and variety. Our goal is to provide a modern, well-maintained environment that delivers exactly what our guests expect—a seamless and high-quality stay without "unnecessary bells and whistles." Thank you for noticing and supporting our sustainability efforts, such as our linen and towel reuse program. We believe that responsible luxury is essential, and it is rewarding to see these initiatives resonate with our guests from Switzerland. It was an honor to host you, and we look forward to welcoming you back to Pullman Santiago El Bosque on your next visit to Santiago. Atentamente, Camila Infante G CX Manager Pullman Santiago El Bosque

Note Kundenmeinungen 4.0/5

Heinz G. Paare - Bestätigte Mitteilungen ALL

Ideal für Shopping, gute Restaurands in der Nähe.

Dear Heinz, Thank you very much for your 80/100 rating and for sharing your positive experience as a couple at Pullman Santiago El Bosque. As a Classic member of our ALL Accor program, your feedback is essential as we strive to provide a top-tier experience in Chile. We are delighted that you enjoyed our "Sehr gute Lage" (very good location). Being situated in the heart of the El Golf neighborhood truly is a highlight, offering our guests immediate access to the best shopping centers and an array of high-quality restaurants. We are glad this convenience made your stay in Santiago even more enjoyable. It is a pleasure to see high scores for our accommodation, cleanliness, and our team. Maintaining a professional and pristine environment is a priority for us, and we are especially proud of the 100/100 rating for your check-out experience. We aim to ensure every step of your journey, from your online check-in to your final departure, is as smooth and efficient as possible. We have noted your feedback regarding the WiFi and the loyalty program recommendation. We are constantly working to upgrade our digital connectivity to meet the needs of all our guests. Furthermore, we hope that by continuing to enhance our personalized service, we can increase your confidence in recommending our loyalty program to your friends and family in Switzerland. It was a privilege to host you, and we look forward to welcoming you back for another comfortable and well-located stay in the near future. Atentamente, Camila Infante G CX Manager Pullman Santiago El Bosque

Note Kundenmeinungen 2.0/5

Markus D. Paare - Bestätigte Mitteilungen ALL

Die Übernachtung bei ihnen war enttäuschend. Das Bett war durchgelegen und wackelte, die Klimaanlage war laut und ließ sich nicht richtig regulieren und der reklamierte verstopfte Abfluss wurde nicht repariert. Es gab nur einmal Kaffeekapseln inkl. und davon war eine dekoffeiniert.

Dear Markus, Thank you for taking the time to share your feedback. I was deeply concerned to read about the numerous issues you encountered during your stay. Please accept my sincerest apologies for the disappointing experience you and your partner had at our hotel. A rating of 40/100 is far below the standards we strive to maintain here in Chile. It is unacceptable that you were assigned a room with an unstable bed and a noisy air conditioning system. Furthermore, I am very sorry that our team failed to resolve the reported clogged drain. This lack of follow-through is not representative of our service philosophy. I have immediately notified our Maintenance Manager to conduct a full audit of the room you occupied to ensure these mechanical and structural issues are permanently fixed. I am also concerned about your comments regarding the cleanliness of the floors and the limited selection of coffee capsules. We aim to provide a premium experience, and small details like the variety of amenities and the hygiene of the room are fundamental. Additionally, regarding your note on water waste, we are currently reviewing our plumbing system to improve efficiency and reduce the time it takes for hot water to reach the rooms, as we are committed to improving our sustainability efforts. While I am glad to see that you had a positive interaction with our service staff, I regret that the breakfast selection, particularly the bread and eggs, did not meet your expectations. I have shared this with our Executive Chef to review the quality and preparation of our morning buffet. We take your comments very seriously as they provide us with a clear roadmap for the improvements we need to make. We hope you might give us another chance in the future to provide the high-quality stay you rightfully expected from the Pullman brand. Sincerely, Camila Infante G CX Manager Pullman Santiago El Bosque

Note Kundenmeinungen 5.0/5

Gerhard K. Paare - Bestätigte Mitteilungen ALL

Alles perfekt!

Dear Gerhard, Thank you so much for your perfect 100/100 rating and for sharing such wonderful feedback regarding your stay with us in Chile. We are delighted that you enjoyed our beautiful ambiance and prime location. As a Silver member, it was our absolute pleasure to provide you with a Suite upgrade. Knowing that the cleanliness and comfort of the suite met your highest expectations is exactly what we strive for at Pullman Santiago El Bosque. I will be sure to share your kind words with our entire staff. Your mention that "everyone" you interacted with contributed to your satisfaction is the highest praise we can receive. Our team works with great passion to ensure our guests from Austria feel welcomed and well-cared for from check-in to departure. It is also great to hear that you find the all.com booking process quick and easy. We appreciate your loyalty to the ALL Accor program and are thrilled that you highly recommend it to others. It was an honor to host you, and we look forward to welcoming you back to your "home away from home" in Santiago very soon. Atentamente, Camila Infante G CX Manager Pullman Santiago El Bosque

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