Novotel Santiago Providencia

Really enjoyed our stay in this hotel. The breakfast was super with lots of choice , Our bed was really comfortable, the duvet not thick and heavy like we find in uk hotels and you could turn the air conditioning to quite cool, for a good nights sleep. Something else which is difficult to do in British hotel. We ate in on just one night and had a super and enormous pizza. The staff were super friendly and could speak English if needed . The hotel is in a good area of Santiago and very near one of the metro stations on line one .

Check-In war sehr freundlich, Zimmer sehr schön gelegen, sauber und praktisch eingerichtet. Frühstücksbuffet gut sortiert und ansprechend. Personal war sehr nett.

The best part about the hotel is the staff! They are so friendly and so helpful. And they speak very good English. The hotel is in a safe part of Santiago; easy to get to with restaurants and malls nearby. The Costernera Centre is just 8 minutes walk away. I did not use the subway but Tobalaba station not far too. The rooms are modern, clean and comfortable. The amenities include toiletries, a safe, a tv, a kettle with tea and coffee, hairdryer. The tv however had only spanish channels. As with many hotels, the room was dimly lit. However there was bedside lights, desk light and the bench for your luggage was adequately lit. I stayed 2 days on arrival and 2 days at the end after going to Patagonia. The first room was ok but the second, the shower area didn't smell too good. They need to use diluted bleach to wash down the drainage. Breakfast had a good variety of hot and cold dishes. There are tours that can be arranged at the concierge. I didn't use but got them to book taxis for me to the airport. This is the safest as they know the taxi company. Do not hail taxis on the street. They may not be safe. This hotel is good value for the price.

Standard im positiven Sinn. Nicht mehr, aber auch nicht weniger.

Hotel was ideal for a 4 day visit to Santiago. As mentioned by others the location is safe to access during the evening. The hotel is only a short walk to line 1 of the Santiago metro if you feel comfortable using to get around (easy to use for non Spanish speaker). All the facilities and room were above standard compared to Novotel properties in Australia and Europe. Alison at the front desk was always happy to assist and arrange transport and answer questions. All front desk staff spoke English. Would stay again.