Hôtel Perle d'Orient Cat Ba - MGallery

Hôtel Perle d'Orient Cat Ba - MGallery 5 étoiles

Note Avis clients (Note ALL) 4.4/5 406 avis

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Les plus de l'hôtel

  • Toutes les chambres offrent une vue magnifique sur l'océan ou la montagne.

  • Bien situé, entouré de falaises luxuriantes et de la belle baie de Lan Ha

  • Premier hôtel international 5* sur l'île Cat Ba

  • À seulement 10 minutes du port des vedettes rapides de Cat Ba

  • Accessible depuis Hanoï ou la province de Quang Ninh en bus, ferry ou vedette rapide

Hôtel labellisé ALLSAFE

Localisation de l'hôtel

Hôtel Perle d'Orient Cat Ba - MGallery

Cat Co 3 Beach, Cat Ba Town, Hai Phong city
180000 HAI PHONG

GPS:20.71624, 107.049699

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

En résumé
Sur place
  • Piscine
  • Navette
  • Restaurant
  • Hôtel accessible en fauteuil roulant
  • Air conditionné
  • Wifi
  • Bar
  • Salles de réunion

Nos hébergements

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.4/5  406 avis

Note TripAdvisor  4.5/5  63 avis

Great hotel and staff

Note TripAdvisor 5.0/5

YuvalY4 En couple - Avis TripAdvisor

Amazing hotel with great rooms and facilities. Great view. The staff was very helpful planning rest of our trip in Vietnam, especially Ha Uyen which was very nice and always helping with a smile. The breakfast was amazing with much variety.

Dear YuvalY4, We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. Appreciate your mentioning our helpful employee Ms. Ha Uyen, she always tries her best to bring great moments to our dear guests. I will share your comments with her and she will be excited absolutely to know that she makes your experience memorable. Thank you again for sharing your experience, and we are looking forward to your return in the near future. Sincerely, Hai Mau Front Office Manager

Restaurant et staff pas à la hauteur d’un 5*

Note Avis clients 2.0/5

Beau En couple - Avis confirmés ALL

À première vue, l’hôtel est très beau, plutôt bien situé et avec une belle vue. Le staff par contre ne parle pas anglais, à part à l’accueil, et il est donc très compliqué pour demander d’autres informations inclus au restaurant. La, notre pire expérience au Vietnam. On commande des langoustines qui viennent panés, sachant qu’on est en bord de mer, cela ne me semble pas normal. Mon copain appelle donc que le serveur qui ne comprend pas ce qu’il veut dire et qui commence à toucher son assiette et décortiquer les langoustines à sa place. Du grand n’importe quoi !! Le soir, malgré l’expérience précédente, on décide de donner une chance au restaurant japonais de l’hôtel, et encore une catastrophe, L’hôtesse qui ne demande pas si on a des allergies et qui nous ramène des sushis avec de la pomme (mon mari est allergique), elle parle au téléphone et à ses collègues dans la cuisine est ouverte pendant qu’on mangeait pas très loin. Vraiment pas professionnel du tout. La cuisine reste à désirer, le restaurant est plutôt une fusion japonais/ vietnamien sans que cela soit informé aux clients qui s’attendent à manger japonais. En bref, une catastrophe !

Beautiful hotel with amazing views

Note TripAdvisor 5.0/5

Meagantravels Avis TripAdvisor

This is a beautiful hotel with amazing views. It is located next to a very busy beach but there are three pools if you’re looking for somewhere quieter to swim. There is a walkway beyond the beach and around the cliffs which is nice. We dined in both the main restaurant and the Japanese restaurant and really enjoyed the food and service in both. Lots of choices on the breakfast buffet as well. Our room with its claw foot bath and balcony was gorgeous. Personally I’m not a fan of the glass toilet door, but loved everything else about the room. A couple of areas that the hotel can improve on: 1. The lobby is chaotic. Why do you allow guests to walk through the lobby playing loud music? Why do you let children run around, play tag and yell in the lobby? These things happened frequently during our stay. Managers, please train your staff to discourage these behaviours, as sadly some guests seem unable to behave appropriately and mind their children. 2. Rubbish is clearly a big problem on Cat Ba island. To reduce plastic waste, I tried to fill up my drink bottle with water from the breakfast buffet, but was told I couldn’t. Instead I filled it from the water dispenser in the gym. Refillable glass bottle in rooms, and water coolers on every floor for people to refill their own water would minimise plastic waste massively. 3. Wifi would cut in and out, or wouldn’t go at all. Can this be improved? Otherwise, a very nice hotel.

Dear Meagantravels, We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback and your review make my day. It is nice to know that you enjoyed your stay and were impressed by location, swimming pools and food offered. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, I am appreciate you mentioning the lobby controlling. As Front Office Manager, my apologies for the inconvenience and I will retrain our staffs. At AccorHotels we are targeting to have plastic free at all properties at soonest. We thanks for your advice about refillable bottle in the rooms and water coolers on the floor to reduce plastic rubbish, we will put it into our sustainable business plan. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one Sincerely, Hai Mau Front Office Manager

Outstanding experience

Note TripAdvisor 5.0/5

V3569OWmichaels En famille - Avis TripAdvisor

An outstanding experience in this 5-star hotel. We especially appreciated the support and information we received from Uyen! Thank you so much again! We had a massage which we can 100% recommend and for breakfast there was a great choice. The room was spacious with a beautiful view to the sea.

Dear V3569OWmichaels, Thank you very much for this positive review of your recent experience at the Hôtel Perle d'Orient Cat Ba - MGallery, We are delighted to read that you enjoyed the room, the spa treatment and the great breakfast. We appreciate your kind mention of our wonderful employee - Uyen, and your compliments to our service. I shared your comment with her, she was extremely happy to hear that she makes your trip great. We are looking forward to have you visit us again. Sincerely, Hai Mau Front Office Manager


Note TripAdvisor 5.0/5

quangtran0202 En famille - Avis TripAdvisor

Notre famille a resté ici pour 4 jours. C’était une merveilleuse expérience: l’hôtel est très bien situé, le restaurant est excellent et les personnels sont accueillants. On va définitivement retourner!!

Dear quangtran0202, We would like to thank you very much for your loyalty and for sharing your experience after your recent stay at Hotel Perle D'Orient Catba Mgallery. We are all very delighted to read your positive feedback regarding our wonderful hotel with the great restaurant and welcoming staffs. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services We thank you again for your ongoing support of our hotel and look forward to welcoming you back for another memorable stay. Warm regards, The Hotel Management

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 52 avis 9.4/10 Site
  • 120 avis 9.4/10 Chambre
  • 144 avis 8.5/10 Service
  • 7 avis 0/10 Internet
  • 35 avis 9.2/10 Petit déjeuner
  • 19 avis 8.5/10 Propreté
  • 16 avis 5/10 Qualité/prix
  • 5 avis 9.3/10 Bar et Boissons

Dispensé par Trustyou

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