Mantis Akagera Game Lodge 4 stars

Customer review rating (ALL Rating) 4.7/5 327 reviews

Mantis Akagera Game Lodge - Image 1
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Description

Hotel extras

  • Only Hotel in the Akagera National Park

  • Only restaurant in the Akagera National Park

  • Only Conference Facilities in the Akagera National Park

  • Only Swimming Pool in Akagera National Park

  • Air-conditioned Rooms

Our accommodation(s)

Hotel location

Mantis Akagera Game Lodge

Akagera National Park, Kayonza District
AKAGERA NATIONAL PARK
Rwanda

GPS:-1.873946, 30.714955

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Inzovu Restaurant

Open to both in-house guests and day visitors, and serves breakfast, lunch and dinner. With the use of fresh, seasonal, and local produce, some of which comes from our own gardens, our chef adds a local twist to your favourite dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  327 reviews

Customer review rating 5.0/5

Cherukupalli D. Business - Confirmed reviews ALL

Exceptional. Incredible. Will be back

Dear Cherukupalli, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantis Akagera Game Lodge Team.

Customer review rating 5.0/5

Karl B. Families - Confirmed reviews ALL

Excellent stay with very friendly and helpful staff!

Dear Karl, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantis Akagera Game Lodge Team.

Customer review rating 3.5/5

Thomas S. Friends - Confirmed reviews ALL

The restaurant food was very poor and basic

Dear Mr. S., Thank you for taking the time to share your feedback following your recent stay at Mantis Akagera Game Lodge. We are pleased to know that you had a nice, sunny, and relaxing stay with us. It is always encouraging to hear that our guests are able to enjoy the peaceful surroundings and unique experience our lodge offers. However, we sincerely regret to learn that the restaurant experience did not meet your expectations, particularly regarding the quality and variety of the food, including breakfast. Please accept our apologies for this shortcoming. Your feedback has been carefully noted and will be shared with our culinary team for immediate review and improvement, as we continuously strive to enhance the dining experience we provide. We also appreciate your comments on other aspects of your stay, including cleanliness, accommodation, and service. While we are glad these met your expectations to some extent, we recognize that there is room for improvement and are committed to elevating our standards further. As a valued ALL – Accor Live Limitless Platinum member, your satisfaction is especially important to us, and we truly regret that we did not fully deliver on this occasion. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Yours sincerely, Mantis Akagera Game Lodge Team.

Customer review rating 4.5/5

Hayley M. Friends - Confirmed reviews ALL

Great food, warm hospitality. A little sad the pool wasn’t open :(

Dear M., Thank you very much for taking the time to share your feedback following your recent stay with us. We are delighted to read that you enjoyed the setting, the food, and the warm hospitality of our team. Your kind ratings across the different aspects of your stay are truly appreciated and will be shared with our staff as encouragement. Please accept our sincere apologies for the inconvenience caused by the swimming pool being unavailable during your visit. We understand how this may have affected your experience and truly appreciate your understanding. It was a pleasure having you with us, and we hope to welcome you back again in the near future for an even more enjoyable stay. Sincerely, Mantis Akagera Game Lodge Team.

Customer review rating 4.0/5

Halleluya E. Couples - Confirmed reviews ALL

Good customer service, polite receptions, food was good too. evening fireplace is awesome

Dear E., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantis Akagera Game Lodge team.

Other web-users rate our hotel

  • 98 reviews 9.8/10 Location
  • 176 reviews 9.3/10 Room
  • 239 reviews 9.3/10 Service
  • 167 reviews 8.2/10 Food
  • 78 reviews 9.3/10 Amenities
  • 51 reviews 3.9/10 Value
  • 48 reviews 9.1/10 Cleanliness
  • 47 reviews 9/10 Comfort

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