Hotel Lost Camel anggota Hotel Mercure bintang 3,5
Catatan Tripadvisor 4.0/5 305 ulasan
Hotel yang disetujui ALLSAFE
Dekat ke tempat wisata utama seperti Uluru (Ayers Rock) & Kata Tjuta (Olgas)
Bagian dari Ayers Rock Resort
Dekat ke pusat seni dan budaya setempat
Yulara Drive, Ayers Rock
0872 Yulara
Australia
AIRPORT SHUTTLE: VOYAGES AYERS ROCK RSRT
CONELLAN AIRPORT Pada 6km / 3,73 mil - Antar Jemput gratis
CONELLAN AIRPORT Pada 6km / 3 mil - Antar Jemput gratis
GPS:-25.240746, 130.983085
Check-in dari - Check out sampai
Kamar gaya studio ini didekorasi warna-warni cerah dan nuansa putih bersih. Setiap kamar memiliki Tempat Tidur King yang nyaman dan bisa dibagi menjadi 2 tempat tidur single, kamar mandi dengan pancuran terpisah, toilet, dan area rias terbuka.
Kamar disabilitas
Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami
Cari tahu selengkapnyaCatatan Tripadvisor 5.0/5
David F Ulasan TripAdvisor tersertifikasi
My partner and I had received an upgrade from the Lost Camel to the beautiful Desert Gardens prior to departure, on arrival we were delighted. The staff at this hotel, from the front desk to grounds maintenance, were all highly professional and personable making for a very enjoyable experience, I imagine this is due to the excellent work being done by the National Indigenous Training Academy based at Yulara. Good food and cocktails; the room was clean and spacious and, thanks to a room upgrade, with a beautiful view of Uluru. By all means visit, stay at the Desert Gardens and book a rock view room, you won't be disappointed.
Catatan Tripadvisor 5.0/5
KareninAlice Bisnis - Ulasan TripAdvisor tersertifikasi
Great value for money. The rooms were of adequate size, water pressure in shower was amazing. Would have been nice to have a window to look out of. Perfect location to walk to shops, cafe & restaurant in the town square. Check-in/ reception staff were exceptionally helpful and friendly.
Hi KareninAlice Thank you for your lovely review and we are delighted that you so enjoyed your stay at The Lost Camel. We very much look forward to welcoming you back to Ayers Rock Resort in the future. Kind Regards Todd Hunter General Manager The Lost Camel
Catatan Tripadvisor 2.0/5
TrailBlazer567573 Couples - Ulasan TripAdvisor tersertifikasi
In short, we stayed two nights at the Lost Camel Hotel. The room was clean and generally comfortable. However, the room had no direct sunlight/windows(!) (the bathroom has a milk-glass window and some of that light in turn feeds through to the bedroom). Beyond this, the main disappointment during the stay were a number of experiences with reception staff. For example, we stopped at reception to unload bags from the car only and were immediately told that only buses were allowed to stop there (but nobody offered to help with the luggage either...??). The 'straw that broke the camel's back' was when at checkout time, even though our reservation and confirmation showed a checkout time of 12, we were told that "It is this hotel's policy that checkout time is 10, no matter what your booking says." I feel this is completely unacceptable and in my view a breach of (booking) contract - not even mentioning, terrible customer service.
Hi TrailBlazer567573 We are very sorry to read that your stay at The Lost Camel did not meet expectations and in particular that you were not satisfied with our customer service. Your feedback will certainly be shared as it is always or priority to provide the best possible experience for our guests. The check out time at all hotels across Ayers Rock Resort is 10.00am and is featured on our own Ayers Rock Resort website and documentation. We do however regret that the information was incorrectly displayed on your booking confirmation from our booking partner and we further assure you that this has been updated with them directly. Given we are currently experiencing 100% occupancy we were unfortunately unable to offer a late check out however we certainly apologise for any inconvenience caused to you. Kind Regards Todd Hunter General Manager The Lost Camel
Catatan Tripadvisor 5.0/5
Freedom24623 Solo travel - Ulasan TripAdvisor tersertifikasi
Awesome location within the resort facility. Staff was extremely helpful with setting up excursion on a last minute basis. It made the trip even better. Prices were reasonable considering where you are staying (National Reserve).
Hi Freedom24623 Thank you for your lovely review and we are delighted that you so enjoyed your stay at The Lost Camel. It will certainly be my pleasure to share your feedback directly with our team. Kind Regards Todd Hunter General Manager The Lost Camel
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