Desert Gardens - Anggota Hotel Novotel bintang 4,5

Catatan Tripadvisor 3.8/5 4.152 ulasan

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Deskripsi

Keistimewaan hotel

  • Sarapan prasmanan panas dan dingin yang lezat

  • Aktivitas GRATIS untuk Tamu

  • Bus antar-jemput bandara & resor gratis

  • WiFi gratis, area lounge, TV dengan film pesanan

Akomodasi kami

Lokasi hotel

Desert Gardens - Anggota Hotel Novotel

Yulara Drive, Ayers Rock
0872 YULARA
Australia

GPS:-25.243842, 130.984819

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
Di dekat properti
  • Parkir

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat TripAdvisor  3.8/5  4.152 ulasan

Not great service

Catatan Tripadvisor 1.0/5

jmamac Ulasan TripAdvisor tersertifikasi

I will be checking in February but two of the finer restaurants are closed as well as the spa. They are closed the entire month. Very disappointing.

Dear jmamac, Thank you for your feedback. Yes, the Arnguli Grill & Restaurant is temporarily closed and will reopen in March, as is the Red Ochre Spa. We sincerely regret the inconvenience and hope you are still able to enjoy our other dining and leisure experiences around the Resort. Kind regards, Ayers Rock Resort Team

Very poor value for money.

Catatan Tripadvisor 1.0/5

D G Ulasan TripAdvisor tersertifikasi

Terrible value for money. No Room Service is provided so you would think at the very least they would have some drinks /snacks in the mini bar instead of leaving an empty fridge. Asking $650 for a room in the off season during 40 degree days and over $1100 during peak season for a so called premium room. The least they could do is provide 2 bottles of complimentary water otherwise provide and charge for it. We arrived the first night after an all day tour. Had a shower then realized there is no water available and that we had to dress up and go buy water at $6.50 a bottle from reception. What a joke! And then to be told by reception that bottled water isn’t provided in the rooms because the tap water in NT is drinkable. Nice, let’s drink tap water thats 26 degrees out of the tap on a hot night . What an embarrassment to Australian Tourism.

Dear P5718AGdg, Thank you for sharing your feedback. We sincerely apologise that we did not meet your expectations. We understand your concerns regarding room pricing and the lack of bottled water. As part of our ongoing commitment to environmental sustainability, we provide multiple water refill stations conveniently located throughout the resort. Being situated in the middle of the desert in a remote area, water is a precious resource, and prices reflect the increased logistical costs of transporting and supplying it. We appreciate your comments and thank you for highlighting these points. Kind regards, Ayers Rock Resort Team

Great Staff

Catatan Tripadvisor 5.0/5

Jonnie C Ulasan TripAdvisor tersertifikasi

The staff was friendly and helpful. The room had more amenities than we expected (robes, facial tissues, etc.). The Gallery of Central Australia was interesting. There were many events to choose from and the logistics getting from the hotel to the events were easy. The only issue we had was the wi-fi didn't work in the room or the hotel lobby.

Dear Jonnie, Thank you for your lovely review. We are delighted to hear you enjoyed our friendly staff, room amenities, and the variety of events. We appreciate your feedback and would like to note that, as we operate in a very remote location, Wi-Fi strength can sometimes be affected. We hope to welcoming you back in the future. Kind regards, Ayers Rock Resort Team

Stunning and convenient location

Catatan Tripadvisor 4.0/5

Julian C Ulasan TripAdvisor tersertifikasi

Two things prevented a 5/5 rating: If the bar is is offering cocktails, there should be staff on-hand to help the barman. A 10-minute wait for a beer is unacceptable. A 4-star hotel should always have a coffee machine in situ these days. Chemical substitutes are not acceptable. Breakfast was excellent, pleasant shops on hand and easy access to all the areas of special interest. Firmly recommended.

Dear Julian, Thank you for your feedback. We appreciate your comments on bar service and coffee options and will take them into account. We’re glad you enjoyed the breakfast, shops, and convenient location. Kind regards, Ayers Rock Resort Team

Great Experience

Catatan Tripadvisor 5.0/5

S T Ulasan TripAdvisor tersertifikasi

We had a great time in Uluru. We did the dinner and field of lights experience and it was great. If your going i suggest getting a small dish brush to help keep your shoes clean, worked like a dream.

Thank you, S T. We are delighted you enjoyed the dinner and Field of Light experience, and appreciate the suggestion for future visitors. Kind regards, Ayers Rock Resort Team

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 307 ulasan 8.7/10 Lokasi
  • 482 ulasan 6.8/10 Kamar
  • 421 ulasan 7.4/10 Pelayanan
  • 21 ulasan 3.9/10 Internet
  • 234 ulasan 6.8/10 Makanan
  • 209 ulasan 5.2/10 Kebersihan
  • 180 ulasan 3.4/10 Kesepadanan nilai
  • 72 ulasan 7.4/10 Sarapan

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