Sails in the Desert - Anggota Hotel Pullman bintang 5

Catatan Tripadvisor 4.0/5 4.976 ulasan

Jaminan Harga
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Sails in the Desert - Anggota Hotel Pullman - Image 1
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Sails in the Desert - Anggota Hotel Pullman - Image 4
Yulara Drive, Ayers Rock, 0872 YULARA, Australia

Deskripsi

Keistimewaan hotel

  • Hotel mewah bintang 5 di Ayers Rock Resorts, Australia

  • Larutkan diri dalam karya seni asli setempat yang unik di Mulgara Gallery yang memukau,

  • Rasakan relaksasi sepenuhnya dengan salah satu perawatan mewah di Red Ochre Spa.

  • Dengan lebih dari 65 tur, aktivitas lokal, dan tempat wisata di Ayers Rock Resort

  • Dari Uluru, segarkan diri dengan berenang atau menikmati minuman segar di kolam renang hotel.

Akomodasi kami

Lokasi hotel

Sails in the Desert - Anggota Hotel Pullman

Yulara Drive, Ayers Rock
0872 YULARA
Australia

GPS:-25.239, 130.9834

Telepon
Fax +61 2 9299 2103

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Antar-jemput
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
Di dekat properti
  • Parkir

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat TripAdvisor  4.0/5  4.976 ulasan

Sertifikat keunggulan 2024

Pleasant Hotel, not Five Stars

Catatan Tripadvisor 4.0/5

Malcolm R Ulasan TripAdvisor tersertifikasi

Pleasant Hotel, but not Five Stars. The hotel lobby and reception area are very good as are the staff. The rooms although a little dated are spacious and comfortable, they are let down by the journey from the reception to the room. It has the feeling of a holiday camp with room doors opening onto an open corridor, which means it is very difficult to enter or leave your room without uninvited insects entering. However, overall for a few days stay a very pleasant hotel

Dear Malcolm, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the lobby, reception area, and the service provided by our team, as well as finding the rooms spacious and comfortable. We regret that the room layout did not fully meet your expectations. Due to our remote desert location and local weather patterns, insects can be more present here than in other destinations, and the open-style corridors are part of the resort’s design to blend with the natural environment. We understand this may have caused some inconvenience and appreciate your understanding. Thank you again for your comments, and we’re glad to hear you still found Sails in the Desert a pleasant place to stay overall. Kind regards, Ayers Rock Resort Team

Room Marginal and Not What Was Booked

Catatan Tripadvisor 1.0/5

A8383AWjeffc Ulasan TripAdvisor tersertifikasi

The room we were assigned was NOT the room booked and the approximate 4 hour wait for the marginal suboptimal room was not acceptable. I certainly cannot recommend anyone to book this place and will definitely inform our travel agent of our displeasure.

Dear Jeff, Thank you for your feedback. We regret that the room allocation was not to your expectations. Please contact our Feedback Department with your booking details so the team can review what occurred and address your concerns. Kind regards, Ayers Rock Resort Team

Tired and overpriced hotel.

Catatan Tripadvisor 2.0/5

jondY4696UT Ulasan TripAdvisor tersertifikasi

Hotel very tired and needs a refurb. They probably don’t care as you are a captive audience in the ‘resort’. Flies everywhere in the main hotel reception and restaurant area. Food options limited and overpriced. Staff look miserable. Tourism at its worst unfortunately. Only book this if you are desperate to see Ularu.

Dear Jon, Thank you for sharing your feedback regarding your recent stay at Sails in the Desert. We acknowledge your comments about the refurbishment. We also understand your concerns regarding the presence of flies in the main hotel reception and restaurant. Please note that, as a resort located in the heart of the desert, the natural environment and weather patterns can influence insect activity, which is different from city-based hotels. While we certainly employ all environmentally friendly methods available to ensure unwanted guests are kept from guest rooms and other areas, it is unfortunately not always possible. Regarding food options and pricing, we strive to provide high-quality ingredients and a variety of choices. Being in a remote desert location, the costs of supply chain transport are significantly higher than hotels in major cities, which affect menu pricing. Thank you again for your feedback. We hope that despite these issues, you were still able to enjoy the unique experience of visiting Uluru. Kind regards, Ayers Rock Resort Team

Hot, Tired and Dissapointed

Catatan Tripadvisor 1.0/5

Scenic640299 Ulasan TripAdvisor tersertifikasi

Arrived exhausted and hot. Found our room after carrying our bags up 3 flights of stairs. Our room was dirty, there was a major moth infestation. Material on lounge was filthy and stained. Carpet was lifting in the corner with bugs crawling underneath. Fly screen was broken allowing insects and moths into room. What a disappointment after Virgin cancelled our flight today from Brisbane to Ayres Rick direct meaning we had to get up at 3am this morning and fly coolingatta to Sydney and then Sydney to Ayres Rock. What is going on? - hugely disappointed and exhausted however Sails have now provided us with a clean room which we appreciate - should have happened to start with . Sort your act out guys.

Dear Scenic, Thank you for sharing your experience. We sincerely apologise that your room did not meet expectations on arrival and for the inconvenience caused after your long journey. We’re glad our team was able to provide a clean room, and we appreciate your understanding. We take your feedback seriously and will continue to review our maintenance and housekeeping processes to ensure a smoother experience for all guests. We hope you were still able to enjoy the unique beauty of Uluru. Kind regards, Ayers Rock Resort Team

Great hotel but let down by easy fix issues.

Catatan Tripadvisor 4.0/5

lyndakou07 Ulasan TripAdvisor tersertifikasi

We had a terrace room which had great amenities a super comfy king size bed and great air conditioning. The terrace was large with 2 sunbeds, a table and chairs, and rattan lounge pod for 2. Issue however was that it was dirty, the whole terrace needed a good sweep and jetwash. This was reflected in all the outdoor areas. All were untidy and need attention to paintwork and maintenance of general sweeping up of plant debris as this let the hotel down. The pool area was very nice and although unheated this was not an issue as the weather is so hot, the pool is ok and not freezing. Restaurant is expensive but the food selection is top class with high standard quality ingredients on offer and the staff are really nice. Bit disappointed that there were some amenity not available on request that I would have expected from a 5 star hotel. I had forgotten my hair straighteners and I know that’s my own fault, but I’ve stayed in many hotel that are 5 star that have these on request to borrow. There was also no universal plug adapters to borrow which again I have perviously found most 5 star hotels catering for international guests do have. I’d therefore say this is not 5 star but could be with a little more attention to detail.

Dear lyndakou, Thank you, and we are glad you enjoyed your room, terrace, pool, and our restaurant staff. We are sorry that some aspects did not meet your expectations. The natural desert environment where we are located can present some challenges in keeping the terrace always clean; however, we will review this as we always aim to improve. We also strive to provide fair and reasonable pricing for our guests at our restaurant, as the costs of supply chain transport to a remote resort like ours are significantly higher than those of hotels based near major cities. Kind regards, Ayers Rock Resort Team

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 226 ulasan 9.1/10 Lokasi
  • 351 ulasan 7.8/10 Kamar
  • 349 ulasan 6.7/10 Pelayanan
  • 5 ulasan 7.1/10 Internet
  • 236 ulasan 6.5/10 Makanan
  • 153 ulasan 8.9/10 Kenyamanan
  • 147 ulasan 5.1/10 Kebersihan
  • 142 ulasan 4.4/10 Kesepadanan nilai

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Semua hotel kami di Ayers Rock

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.