Mantra Sirocco 3 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 741 beoordelingen

Mantra Sirocco - Image 1
Mantra Sirocco - Image 2
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Omschrijving

Extras van het hotel

  • Gelegen aan de esplanade

  • Op 100 m van het strand met strandwachten

  • Appartementen met balkon en zeezicht

  • Op 10 min lopen langs de kust van de picknickplek en vismarkt

  • Op 15 min lopen van Sealife

Onze accommodaties

Hotel locatie

Mantra Sirocco

59 75 Mooloolaba Esplanade
4557 MOOLOOLABA
Australië

Gps:-26.679455, 153.11939

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • 100% niet-roken accommodatie

Zwembad

Dive into the seasonally heated outdoor pool and enjoy the ocean views as you soak away the day's activities.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  741 beoordelingen

TripAdvisor score  4.0/5  992 beoordelingen

Great roof top deck but access to it is just not practical

Tripadvisor-waardering 3.0/5

Kylie T Gezinnen - Gecertificeerde beoordeling door TripAdvisor

We booked a 2 br penthouse over Xmas to enjoy family gatherings on the the roof top deck which had a spa and a barbecue area.. Whilst a great idea in theory, the narrow metal spiral staircase to get to the deck made it near impossible to prepare for meals etc getting up and down the stairs with food and drinks and it turned out to be a nightmare. The hotel itself is in a good location in the middle of the beach front esplanade. The apartment was small for a 2 bedder and was not serviced at all in a 7 x night stay. No pool towels were provided in the apartment for the outdoor spa. Several trips had to be made to reception to get fresh bath towels and some towels for the spa when we did use it, not to mention toilet paper, garbage bags and dish detergent as the supply provided for a week was nowhere near enough. Overall I was disappointed and would not recommend this room unless an internal lift is installed instead of the difficult stairs. On the positive side, The view from the small deck was spectacular looking out to the ocean,

Dear Kylie Thank you for taking the time to share your detailed feedback and I sincerely apologize for your disappointment during your recent stay. It is concerning that we were not able to reflect the level of service we strive to achieve; I have shared your comments with our team, and we will focus the areas we can improve. We appreciate the feedback and being self contained apartments we only service every 8 nights and are given a small starter pack on arrival in the apartments , but we always have supplies at reception if needed. We appreciate your feedback as it is through comments such as yours that we are continually able to improve guest experiences. Mantra Sirocco Management

Another Wonderful Stay

Tripadvisor-waardering 4.0/5

Lachlan D Gecertificeerde beoordeling door TripAdvisor

Resort is wonderful to stay at. Rooms are nice and comfortable. Staff are friendly and happy to assist as best they can. Some rooms could do with some updating, however sometimes I understand this is due to the owner of the unit.

Dear Guest Thank you for sharing your review! We are so delighted that you enjoyed your stay at our hotel. We continuously look for opportunities to improve our guest experience, therefore your feedback is very important to us. Thank you for your compliments to our staff for their service. We look forward to welcoming you back again soon! Sincerely, Mantra Sirocco

Great location but not great otherwise

Tripadvisor-waardering 2.0/5

samhumphries81 Gecertificeerde beoordeling door TripAdvisor

Dated hotel, poor wifi quality, cleanliness poor. Not worth the cost. Staff not overly helpful. No mid week clean or fresh towels. Really disappointed. We regularly visit mooloolaba but would not stay in this hotel again

Hi Sam We appreciate this feedback and our apartments are fully self contained and if you stay more than 8 nights you do get a mid week clean which is stated on our reservation confirmations and im sorry for any miscommunication on this. We wish you a lovely Christmas and do hope to welcome you back in the future.

Relaxing time

Tripadvisor-waardering 5.0/5

Rona L Gecertificeerde beoordeling door TripAdvisor

Definately recommend. This was another return two week relaxing holiday from NZ. Room has excellent layout, luxury 2 bathrooms an spare bedroom was useful for excess luggage storage. Rooms an bathrooms clean , big thank you to room assistants, Sirocco has excellent views an great location. .Coles is close by, lots of great female clothes shops. Except for 2 amazing Italian restaurants, all the others pretty similar re menu choices, it's all burgers an chips or pizza, as with NZ eating out was expensive, but hey you're on holiday. Thankfully downstairs was a healthy option salad bar. Thank you to Zoey an the reception team for making our stay an enjoyable one.

Dear Sarah Thank you for taking the time to share your wonderful review! We strive to create memorable experiences for our guests, and we are delighted to know that your visit was truly representative of this. We will be sure to share your kind compliments with the rest of our team, and look forward to welcoming you back soon for another memorable stay Sirocco Managment

Nice location, not clean or maintained.

Tripadvisor-waardering 2.0/5

Ashlee P Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Great location and nice pool but that’s where the compliments end. Poorly maintained with mould in the silicon, rusty appliances, thick dust and dirt. We were unfortunately travelling with a toddler and 9mo who I did not feel comfortable putting on the dirty smelly rug, and had my toddler pick up someone else’s mail clippings that were left in the room. The place looked as though it had not had a decent clean in months other than just a quick vacuum and towel/bedding replacement. Spoke with another couple at the pool who had also complained about cleanliness and was offered another room which we were not. Would not recommend unless in a newly renovated room.

Hi Ashlee Thank you for taking the time to share your feedback regarding your recent stay. We strive to provide exceptional experiences for all our guests, and it is disappointing to hear that we fell short this time. Please rest assured that your comments have been shared with our management team. Kind Regards, Front Office Manger Zoey

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 283 beoordelingen 9.7/10 Locatie
  • 465 beoordelingen 6.5/10 Kamer
  • 262 beoordelingen 8.2/10 Service
  • 33 beoordelingen 3.6/10 Wifi
  • 171 beoordelingen 3.3/10 Netheid
  • 122 beoordelingen 5/10 Voorzieningen

Mogelijk gemaakt door Trustyou

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