Novotel Sunshine Coast Resort 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.0/5 4.119 beoordelingen

Novotel Sunshine Coast Resort - Image 1
Novotel Sunshine Coast Resort - Image 2
Novotel Sunshine Coast Resort - Image 3
Novotel Sunshine Coast Resort - Image 4

Omschrijving

Extras van het hotel

  • Lunchroom, bar en buffetrestaurant aanwezig

  • Een eigen zoutwaterlagune

  • Op loopafstand van een surfstrand met strandwachten

  • Leden van Le Club Accorhotels krijgen korting op drankjes in het resort met MyGlass

  • Trakteer de kinderen op heerlijke maaltijden, activiteiten met MyKids van Le Club Accorhotels

Onze accommodaties

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Hotel locatie

Novotel Sunshine Coast Resort

Ocean Drive, Sunshine Coast
4564 TWIN WATERS
Australië

Gps:-26.631233, 153.097443

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.0/5  4.119 beoordelingen

TripAdvisor score  3.5/5  346 beoordelingen

Stunning native gardens

Tripadvisor-waardering 5.0/5

SwissBrown Gecertificeerde beoordeling door TripAdvisor

Great stay. The gardens are just stunning and looked after beautifully by the grounds team. They still retain their natural appeal and are not overly manicured. Some of the older units could do with a little refurb but the draw card for us the tranquil garden setting.

Dear SwissBrown, Thank you for your wonderful feedback about your recent stay. It is delightful to hear that you enjoyed our stunning native gardens and appreciated the efforts of our grounds team in maintaining their natural beauty. Your observation regarding the need for refurbishment in some of the older units is noted and will be shared with our management team for consideration in future enhancements. We look forward to welcoming you back for another enjoyable visit! Sincerely, Cory Guest Service Agent

Extremely Poor Food & Cleanliness.

Tripadvisor-waardering 1.0/5

stevee261 Soloreis - Gecertificeerde beoordeling door TripAdvisor

I live locally and often pop in for a drink and something to eat. Unfortunately the food has gone massively down hill especially as the prices are pretty high. The tables are constantly covered with empty glasses and left over food which the Bush Turkeys love. Tables must be cleaned immediately and the standard of food needs to be addressed. Locals will stop using the place unless standards are improved.

Dear stevee261, Thank you for feedback regarding your recent experience. It is concerning to hear about the decline in food quality and cleanliness, especially as a valued local patron. The issues you raised regarding the cleanliness of the tables and the standard of food will be taken seriously and addressed with the management team. It is essential for us to maintain a welcoming environment for all guests. Your insights are greatly appreciated, and there is a commitment to improving the overall experience. We hope to regain your trust and provide a much better visit in the future. Sincerely, Guest Service Agent

A much needed break for my family,

Tripadvisor-waardering 5.0/5

178reni Gezinnen - Gecertificeerde beoordeling door TripAdvisor

From check in to check out, our experience was great. We stayed at the hotel for 3 nights and the kids wished it was longer. We stayed in a lagoon view room with amazing views and wild life outside your door. The pool area was stunning with plenty of space. The complimentary hotel activities were great. Keep you and the kids busy the whole day. You don’t need to leave the resort for days. The hotel’s setting and location are beautiful and well maintained. The room was comfortable for a family of 4 ( kids 7 and 10). Our stay was Monday - Thursday. I would stay again if in the area.

Dear 178reni, Thank you for sharing your delightful experience from your recent stay. It is wonderful to hear that your family enjoyed the lagoon view room, the stunning pool area, and the complimentary activities that kept everyone engaged. We are pleased that the hotel’s setting and location met your expectations and that the room was comfortable for your family. It is always rewarding to know that guests feel they can fully enjoy the resort without needing to leave. We look forward to welcoming you back for another memorable stay! Sincerely, Guest Service Agent

Bel hotel dans un superbe environement

Tripadvisor-waardering 4.0/5

HENRI29260 Gecertificeerde beoordeling door TripAdvisor

Superbe hotel bien situé , beau lobby , grande et agréable chambre vue mer , la literie pourrait être améliorée. Végétation magnifique . Un paradis tropical sur la sunshine coast. Nous y avons diné , la nouriture est correcte et le service excellent. Petit déjeuner buffet impressionnant mais malheureusement de piètre qualité . Le café n'est pas bon . Les plats sensés être chaud sont froids ....

Dear HENRI29260, Merci pour votre retour sur votre séjour. Il est réjouissant de savoir que vous avez apprécié l'emplacement de l'hôtel, le lobby et la vue depuis votre chambre. Cependant, il est regrettable d'apprendre que la literie n'était pas à la hauteur et que la qualité du petit déjeuner ne correspondait pas à vos attentes, notamment concernant le café et les plats chauds. Vos commentaires seront transmis à notre équipe pour améliorer ces aspects. Nous apprécions vos remarques et espérons que vous nous donnerez une autre chance lors de votre prochain séjour. Sincerely, Guest Service Agent

Slechte service

Avis-klantbeoordeling 1.0/5

Paul Gezinnen - ALL bevestigde berichten

Het duurde erg lang voordat wij de kamer op konden . Wij hadden een dubbele boeking, receptie was hiervan op de hoogte bij het maken van 2de boeking maar toch was het niet mogelijk om de dubbele overnachting terug te krijgen. Het eten op 31 December duurde erg lang en was erg duur. Als laatste vroegen wij voor het schoonmaken van onze kamer, is alleen de airco aangezet en verder niets. Het eten is niet vers en zeer fabrieksmatig.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 975 beoordelingen 8.5/10 Locatie
  • 2.591 beoordelingen 5.4/10 Kamer
  • 2.210 beoordelingen 6.9/10 Service
  • 19 beoordelingen 5.6/10 Wifi
  • 1.405 beoordelingen 4.6/10 Eten
  • 1.262 beoordelingen 7.2/10 Voorzieningen
  • 813 beoordelingen 4.6/10 Comfort
  • 794 beoordelingen 4.4/10 Netheid

Mogelijk gemaakt door Trustyou

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