Breakfree Alexandra Beach 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 1.739 beoordelingen

Breakfree Alexandra Beach - Image 1
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180 Alexandra Parade, 4572 ALEXANDRA HEADLANDS, Australië

Omschrijving

Extras van het hotel

  • Bel 1300 987 610 om met een reserveringsadviseur te overleggen

  • Prachtige stranden, Sunshine Coast bezienswaardigheden gemakkelijk te bereiken met de auto

  • Dicht bij Sunshine Plaza, het belangrijkste winkelgebied

  • Strand

  • Op loopafstand van Mooloolaba/Cotton Tree

Onze accommodaties

Kamer

Hotel kamer

  • 2 pers. max
  • 30 m² / 322 sq ft
  • Beddengoed 1 x Queensize bed(den)

Hotel locatie

Breakfree Alexandra Beach

180 Alexandra Parade
4572 ALEXANDRA HEADLANDS
Australië

Gps:-26.670017, 153.10691

Telefoon
Fax +61 7 5475 0611

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Vergaderzalen

Zwembad

With a huge 150m tropical lagoon pool and 2 heated swimming pools as well as a spa, you'll be making a big splash at BreakFree Alexandra Beach.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  1.739 beoordelingen

TripAdvisor score  3.9/5  1.965 beoordelingen

Certificaat van uitmuntendheid 2025

Friendly staff, great facilities, perfect location but make sure you get a newer room!

Tripadvisor-waardering 3.0/5

Lana R Gecertificeerde beoordeling door TripAdvisor

Staff, location and lagoon/pools are incredible, sadly our room was outdated and in desperate need of not only renovating but deep cleaning. I stayed in a 1 bedroom swim out apartment with my 2 sons. Checkin was super easy, all staff I encountered were very friendly and couldn’t be more helpful! Unfortunately entering the room I was sadly disappointed in how small it was, how outdated it was and how in desperate need of a deep clean it was. The air conditioner was severely mouldy (which I reported to reception and they immediately had someone booked for the next day to clean the head unit) but I question how long it had been like that and why it wasn’t noticed by cleaners sooner. The floors have clearly been courtesy mopped only, there is a ring of embedded dirt around the edge of the whole apartment as per photos. Shower was nice and big but again shows signs of age in the built up bold and calcium. As others gave reviewed we also encountered cockroaches and on our departure morning I woke up to the pastries I purchased for breakfast having already been sampled by mice. As we were already leaving I cut my losses and headed to maccas for breakfast instead. If you’re in a swim out room please be extremely careful on the patio, when wet the tiles are like ice and are beyond slippery. My one year old had multiple falls which then meant having to keep him inside as it was raining almost the whole time we were there. Overall I would stay there again but upon booking I’d be requesting a different room and ensuring I wasn’t in the same room again.

Dear Lana, Thank you for taking the time to share your feedback regarding your recent stay with us. I’m glad to hear that you had a positive experience with our staff and enjoyed the location and lagoon/pools. Your kind words about our team mean a lot to us. I’m truly sorry to learn about the concerns you raised regarding your swim-out apartment. We aim to provide all of our guests with the highest standards of comfort and cleanliness, and it seems we missed the mark in your case. Please accept our sincerest apologies for the issues you encountered. We take these matters very seriously, and I can assure you we will be conducting a thorough review and deep clean of the room you stayed in, along with a broader inspection of our facilities to prevent similar issues for future guests. Additionally, we will be working closely with our pest control services to address this issue promptly and ensure that our rooms are thoroughly checked and treated as needed. I truly appreciate your feedback and, as you mentioned, we would love to welcome you back in the future. If you decide to stay with us again, we would be happy to arrange a different room for you, ensuring a more comfortable and enjoyable experience. Kind Regards, Jessica

Good for families - not empathy in a red alert emergency situation!

Tripadvisor-waardering 4.0/5

Climber16945814014 Gecertificeerde beoordeling door TripAdvisor

The swimming facilities were great - in particular the lagoon style pool and heated pool and our children loved the waterslides and waterfall. Majority of our time was spent in the water! The games room was average - lasted all of 15mins in there but that was ok for a rainy day. Due to cyclone Alfred approaching we were lucky enough to bring our flight forward by 2 days (luckily, as our original flight was then cancelled!) I asked 5 days before we were due to check out if there would be any refund/credit/compensation and was told “no sorry, it’s all locked and loaded” So we checked out 2 nights earlier and they kept our money. One of our girls had an accident and they called to tell us we would be charged $100. I thought when they called it would be to see that we landed safely in Melbourne & ensure we didn’t need the room anymore, so to be charged an additional $100 on top of losing two nights - when huge organisations such as Qantas, Virgin and Jetstar were allowing credits/refunds/change of dates was just an extra slap in the face of a poor customer experience. (I also used disposable mattress protectors and did not see any damage to the mattress!) I am grateful for our holiday and to be home safely - however we will not be returning to Breakfree due to the lack of empathy and understanding that was shown.

Dear Guest, Thank you for taking the time to tell us about your experience at the BreakFree Alexandra Headland Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Breakfree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As this is a developing situation, we are managing the best we can with the information we have. We have been in contact with you directly to rectify the issue. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jessica

Will definitely come back again!

Tripadvisor-waardering 5.0/5

Bianca T Gezinnen - Gecertificeerde beoordeling door TripAdvisor

The best resort we’ve ever experienced! Amazing 3 bedroom apartment with close pool access.quiet room, easy access to pool, spa and slide. Can’t wait to book our next daily vacation/ Easy access to RSL, sunshine plaza and more Mooloolaba. 50fsnt bus fares make it so easy to get around!

Dear Bianca, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a fantastic experience with us here at Breakfree Alexandra Beach Resort. We can’t wait to welcome you back for your next stay and are so happy you’re looking forward to another vacation with us. Thank you again for taking the time to share your experience, and we look forward to hosting you again soon! Kind Regards, Jessica

Best location, everything close and handy

Tripadvisor-waardering 5.0/5

NDjcks2022 Soloreis - Gecertificeerde beoordeling door TripAdvisor

I travel to the Sunshine Coast every 5 to 6 weeks and have just had my 15 th stay at Breakfree Alexandra headland. I feel like I’m home and I am always welcomed with hugs and happy faces. The team are so friendly and nothing is too much trouble. Thankyou. I’m back again in January.

Thank you very much for your lovely review. Looking forward to having you back again soon!

Bon accueil, résidence bien tenue mais appartement un peu petit.

Tripadvisor-waardering 4.0/5

Jemile76 Gecertificeerde beoordeling door TripAdvisor

Séjour de 3 nuits dans l'appartement 236, en rez de chaussé côté piscine avec deux chambres, en famille, membre silver. Le personnel a fourni avec professionnalisme et attention toutes les informations nécessaires à la résidence. Sur le descriptif All Accord de l'appartement il est indiqué qu'il mesurait 80m2. En fait il doit faire 55 m2 (sans la terrasse), ce qui est un peu juste. L'appartement 236 était impeccable niveau propreté, cela sentait même la javel à l'arrivée. Il bénéficie d'une plus grande terrasse que les appartements situés au-dessus. La cuisine est petite mais tout y est, et elle est bien équipée. Les 2 boissons d'accueil All Accord se trouvaient au frais dans le réfrigérateur, merci de cette attention. Un petit coin repas suivi d'un salon donnant sur la terrasse. Les chambres sont de tailles correctes mais souffrent d'un manque de rangements suffisants pour les vêtements. Le placard est petit et il y a peu de place pour les valises. Cela doit être compliqué pour les longs séjours. Il faudrait aménager des rangements dans le placard qui accueille le ballon d'eau chaude. L'appartement est équipé avec lave-linge et sèche linge. Une place de parking gratuite est fourni avec l'appartement. La résidence comprend une grande piscine lagon avec deux toboggans. L'ambiance est très familiale. On y trouve une salle de jeux, des jeux extérieurs pour enfants. La résidence est située juste en face de la plage surveillée, et des commerces sont situés à proximité (pizzéria, burger, fish and chips, restaurant, épicerie, ...). Une belle destination pour une famille.

Thank you for your feedback, it is greatly appreciated.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 726 beoordelingen 9.7/10 Locatie
  • 1.038 beoordelingen 5.7/10 Kamer
  • 478 beoordelingen 8.1/10 Service
  • 52 beoordelingen 4.1/10 Wifi
  • 675 beoordelingen 9.5/10 Zwembad
  • 411 beoordelingen 7.2/10 Voorzieningen
  • 393 beoordelingen 4.3/10 Netheid
  • 323 beoordelingen 4.7/10 Comfort

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Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.