The Sebel Maroochydore 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 312 beoordelingen

Beste prijs
garantie
The Sebel Maroochydore - Image 1
The Sebel Maroochydore - Image 2
The Sebel Maroochydore - Image 3
The Sebel Maroochydore - Image 4
20 Aerodrome Road, 4558 MAROOCHYDORE, Australië

Omschrijving

Extras van het hotel

  • Een fantastisch uitzicht op zee en diverse recreatiefaciliteiten

  • Gratis parkeren op het terrein

  • Selfservice business center met fax-, kopieer-en printfaciliteiten

  • Dicht bij winkels, prachtige stranden, het openbaar vervoer, restaurants en bars

  • Multifunctionele vergaderruimte

Onze accommodaties

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel locatie

The Sebel Maroochydore

20 Aerodrome Road
4558 MAROOCHYDORE
Australië

Gps:-26.661959, 153.103

Telefoon
Fax +61 7 5479 8100

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Wifi
  • Airconditioning
  • Vergaderzalen
  • 100% niet-roken accommodatie

Zwembad

Dive into this waterfront hotel's 25-meter outdoor swimming pool with children's pool or relax the day away in the steam room.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  312 beoordelingen

TripAdvisor score  4.1/5  483 beoordelingen

Terrible check in experience

Tripadvisor-waardering 1.0/5

Paul D Gecertificeerde beoordeling door TripAdvisor

Terrible place. Arrived 10pm. Followed late check instructions. No one available to provide access code. Could not get into room until almost 1am. No refund offered. Made stay very unpleasant. Really pathetic.

Dear Mr. Dargusch, Thank you for taking the time to share your feedback. I’m truly sorry for the experience you had upon arrival, I completely understand how frustrating and upsetting it must have been, particularly after a long day of travel. Your late check-in experience was the result of a genuine error, and I want to reassure you that we’ve since addressed this with our team to ensure it does not happen again. It’s incredibly important to us that our guests feel supported and cared for, especially our valued Diamond members. Following the incident, we had the opportunity to speak with your wife, and as part of our sincere apology, we offered a complimentary champagne breakfast delivered to your room, 50% off your extended night’s stay, and both myself and my Assistant Manager personally visited your room to connect with you directly. These gestures were made as a heartfelt response to the inconvenience caused. While we absolutely acknowledge that you were upset by the situation, I do respectfully disagree with the statement that no compensation or communication was provided. We acted promptly in an effort to make things right, and we regret that this wasn’t felt or received in the way we had hoped. We truly hope to have the opportunity to welcome you back in the future and restore your confidence in our service. Warm regards, Penelope Nordheim Hotel Manager The Sebel Maroochydore

DO NOT STAY

Tripadvisor-waardering 2.0/5

Steven D Gecertificeerde beoordeling door TripAdvisor

At the present times 2024 December The Sebel Maroochydore has No Pool it is a construction zone. It will be this way until April 2025 . The jack hammer is deafening every day. DO NOT STAY HERE. After work is complete it will be okay but for the next 5 months do yourself a favour and go somewhere else.

Hi Steve, I will mention that you are a RESIDENT here at the hotel and NOT a Hotel Guest. If you have issues with the ongoing works which you were made aware of, please contact the Body Corporate Managers. Many Thanks Penny

Great location

Tripadvisor-waardering 4.0/5

davidreneeo Stellen - Gecertificeerde beoordeling door TripAdvisor

Lovely hotel that is located just across the road from Noosa Beach right on Hastings. The fantastic shopping district many bars, restaurants and cafés are a foodies delight lovely staff. Great location. Rooms are clean and tidy. Wonderful place to stay while visiting Noosa.

Dear David Renee O, Thank you for taking the time to share your wonderful review of The Sebel Maroochydore! We're delighted to hear that you enjoyed our great location, clean and tidy rooms, and the vibrant dining and shopping options in the area. Our team strives to provide exceptional service, and it's fantastic to know our lovely staff made your stay even more enjoyable. We’re thrilled you had a wonderful time and found our hotel a perfect base for your Noosa visit. We hope to welcome you back soon for another memorable stay! Warm regards, Penelope Nordheim The Sebel Maroochydore

Don't stay at the Sebel over Xmas 24. Major renovations going on and no swimming pool access.

Tripadvisor-waardering 1.0/5

Paul B Gecertificeerde beoordeling door TripAdvisor

A warning. My wife booked a family holiday at the Sebel in Maroochydore many months ago, realising Xmas is a peak period. We have family in Maroochydore. We paid a deposit and we were excited about our holiday. Today we received a call from Sabbina the receptionist at the Sebel informing us, 6 weeks from the busiest peak time, that the Sebel was undergoing major renovations work over Xmas and they would try and keep the noise to a minimum. Also the swimming pool would be closed during the renovations. No offer of a discount. My wife was surprised and asked why they would undertake a major renovation during peak times. My wife asked to speak to a supervisor, Sobbina (poor girl) broke down in tears, she must be getting some upset customers when she tells them of the disruptions the holiday makers would be facing. We feel for her, not her fault. The supervisor Liani spoke with my wife telling her that they could offer a refund or they could try and find alternative accommodation for us, which they did unfortunately it was at the back of the shopping centre with not beach views, not sure if it had access to a pool, same price again no discount offered. Anyway we contacted our travel agent who has booked us into a lovely apartment at the Breeze. We were so lucky got get it , it was a recent cancellation. I cannot believe the Sebel was unaware that major renovations were being undertaken with only 6 weeks notice. Very poor. They can't expect to charge visitors the same money without the benefits of peace and quiet and a swimming pool in December. Just wanted to warn others who maybe intending on staying there over Xmas 24.

Dear Paul, Thank you for taking the time to share your feedback. I’m truly sorry for the disappointment you and your wife experienced regarding our upcoming renovations over the Christmas period. I understand how the timing of this news has impacted your holiday plans, and I apologize for the disruption this has caused. As soon as we were aware of the necessary pool closure, our team took immediate action to notify guests well in advance, and we updated all our websites with information on the scheduled works to provide full transparency. I apologize that we couldn’t offer a discount in this instance, as the booking was made through an online travel agent, which limited our ability to adjust the rate. We greatly value your feedback, as it helps us improve our approach. If you have any further questions or concerns, please don’t hesitate to reach out. We hope to have another opportunity to welcome you in the future under better circumstances. Warm regards, Penny Nordheim

Spacious but tired

Tripadvisor-waardering 3.0/5

tessiett Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

Two bedroom apartment which was very spacious with lovely views of the ocean but a little tired around the edges. It’s the construction site next door which is off putting, the noise starts at 7.30am during the week, certainly not relaxing. I know it’s not the complex’s fault but a factor to think about when booking. We had a few problems, an outdoor chair collapsed whilst being sat on, our room keys kept on malfunctioning and when reset they would then cancel the other three. We had four people in the room, this caused massive problems. On the whole would have stayed again but not while construction continuing. Pool area OK but lack of loungers.

Dear Tessiett, Thank you for sharing your recent experience at The Sebel Maroochydore. We appreciate your feedback and are glad to hear that you enjoyed the spaciousness of the apartment and the lovely ocean views. I sincerely apologize for the inconveniences you encountered during your stay. I understand how the nearby construction affected your relaxation, and while it's beyond our control, I completely agree that it can be disruptive. We will certainly inform future guests of this when possible to help manage expectations. I’m also sorry to hear about the issues with the outdoor chair and room keys. This is not the level of quality we aim to provide, and I have shared your feedback with our maintenance team to ensure these matters are addressed promptly. Thank you once again for your honest feedback. Warm regards, Penny Nordheim

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 146 beoordelingen 9.3/10 Locatie
  • 294 beoordelingen 8/10 Kamer
  • 154 beoordelingen 8.9/10 Service
  • 7 beoordelingen 3.8/10 Wifi
  • 73 beoordelingen 6.7/10 Netheid
  • 53 beoordelingen 6.1/10 Zwembad
  • 21 beoordelingen 5.8/10 Goede prijs-kwaliteitsverhouding

Mogelijk gemaakt door Trustyou

Onze andere etablissementen in de buurt

Al onze hotels in Maroochydore

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.