BreakFree Cosmopolitan Surfers Paradise

We had a great time at the Cosmopolitan, its location was great and we had a view of the sea from our balcony & master bedroom. With Cavill Ave straight across the road & the tram station a 2 minute work it was central to everything and the staff were friendly and helpful and answered all our questions. Will stay again in the future.

Great location amazing service nice room. Very happy with everything. We got there at 10 am and the staff facilitated the check in. No noise or issues whatsoever. I highly recommend the place and I advise don’t listen to bad reviews and go try it yourself Glad I booked there.

We loved every second of our stay, thanks to you guys for arranging for a high floor, with a view we were expecting, decent facilities along with parking was a delight. We love surfers paradise and living so close to was a pleasure.

Compact two bedroom apartment great for three people. Not ideal for young families due to party hotel across the road with lots of noise. Internet was not working during our stay but was close to Cavill avenue and tram line.

The apartment book was not what I intended. I booked 1 Bedroom deluxe through the Qantas website where it says it fits 3 people with 2 photos of the rooms of the apartment with a bed in each photo, assuming it has 2 separate beds with 1 in each room, a double bed in one room and a single bed in the other room that can sleep 3 people in total like it says. However, when I arrived I only realised it was something different to what I intended. When I told the reception about the discrepancy between what I intended to receive and the reality, I was offered an extra bed (a foldable bed) at an extra cost which I refused. Therefore I chose to sleep on the soft on my first night. However, the sofa was so filthy with bread crumbs and food scraps inside, I notified the reception the following morning and they kindly offered me a foldable bed at no extra charge. However, it was so hard and uncomfortable, I ended up back sleeping on the sofa for the rest of my stay. The cleanliness and hygiene of the apartment was terrible, there were sticky patches on the floor, the shower drain trap was left with a bunch of hair when I arrived, the sofa was filthy with bed crumbs and food scraps as mentioned, it was never vacuumed and there were rubbish under the sofa. On a positive, they were very helpful to most of the requests like requesting an extra blanket or trying to solve my issue. However if I have to pay more than $300 a night to stay, I definitely would not chose here again.