BreakFree Cosmopolitan Surfers Paradise

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 339

O hotelu

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Walk to Beaches

  • Walking distance to shopping and restaurant areas

  • Heated Pool

  • Free On Site Parking

hotel certyfikowany ALLSAFE

Lokalizacja hotelu

BreakFree Cosmopolitan Surfers Paradise

3142 Surfers Paradise Blvd
4217 SURFERS PARADISE
Australia

Pozycja GPS:-28.002386, 153.428329

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Transfer

Nasze pokoje

BreakFree Cosmopolitan offers apartment accommodation in the heart of Surfers Paradise, on Queensland's Gold Coast. Enjoy a spacious fully self-contained 1 and 2 Bedroom Deluxe Apartment with balconies, cable television, full kitchen and laundry facilities.

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Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 339

Ocena TripAdvisor  3.5/5  Liczba opinii: 534

Room With A View

Ocena na stronie TripAdvisor 4.0/5

karenbX759KQ Rodziny - Opinia zatwierdzona w TripAdvisor

We had a great time at the Cosmopolitan, its location was great and we had a view of the sea from our balcony & master bedroom. With Cavill Ave straight across the road & the tram station a 2 minute work it was central to everything and the staff were friendly and helpful and answered all our questions. Will stay again in the future.

Great place

Ocena na stronie TripAdvisor 5.0/5

antoinetteh659 Rodziny - Opinia zatwierdzona w TripAdvisor

Great location amazing service nice room. Very happy with everything. We got there at 10 am and the staff facilitated the check in. No noise or issues whatsoever. I highly recommend the place and I advise don’t listen to bad reviews and go try it yourself Glad I booked there.

Location location location

Ocena na stronie TripAdvisor 4.0/5

aalap7787 Rodziny - Opinia zatwierdzona w TripAdvisor

We loved every second of our stay, thanks to you guys for arranging for a high floor, with a view we were expecting, decent facilities along with parking was a delight. We love surfers paradise and living so close to was a pleasure.

Central Surfers location

Ocena na stronie TripAdvisor 3.0/5

L5700SOclaireh Friends getaway - Opinia zatwierdzona w TripAdvisor

Compact two bedroom apartment great for three people. Not ideal for young families due to party hotel across the road with lots of noise. Internet was not working during our stay but was close to Cavill avenue and tram line.

Great location but not worth the money

Ocena na stronie TripAdvisor 3.0/5

148yl Rodziny - Opinia zatwierdzona w TripAdvisor

The apartment book was not what I intended. I booked 1 Bedroom deluxe through the Qantas website where it says it fits 3 people with 2 photos of the rooms of the apartment with a bed in each photo, assuming it has 2 separate beds with 1 in each room, a double bed in one room and a single bed in the other room that can sleep 3 people in total like it says. However, when I arrived I only realised it was something different to what I intended. When I told the reception about the discrepancy between what I intended to receive and the reality, I was offered an extra bed (a foldable bed) at an extra cost which I refused. Therefore I chose to sleep on the soft on my first night. However, the sofa was so filthy with bread crumbs and food scraps inside, I notified the reception the following morning and they kindly offered me a foldable bed at no extra charge. However, it was so hard and uncomfortable, I ended up back sleeping on the sofa for the rest of my stay. The cleanliness and hygiene of the apartment was terrible, there were sticky patches on the floor, the shower drain trap was left with a bunch of hair when I arrived, the sofa was filthy with bed crumbs and food scraps as mentioned, it was never vacuumed and there were rubbish under the sofa. On a positive, they were very helpful to most of the requests like requesting an extra blanket or trying to solve my issue. However if I have to pay more than $300 a night to stay, I definitely would not chose here again.

Dear YATHO LAI, Thank you for taking the time to tell us about your experience at the BreakFree Cosmopolitan Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. After reviewing our room type descriptions, I can confirm that the bedding configuration within our 1 Bedroom Deluxe Apartments are advertised as 1x Queen Bed however can accommodate for a maximum of 3x people by providing a rollaway bed. Our rollaway beds are hired out from an external company & as a gesture of good will, we provided this to you complimentary. If you feel that your agent (Qantas) has given you misleading information, we would suggest raising your concerns with them as unfortunately none of our 1 Bedroom Deluxe Apartments consist of 1x Queen + 1x Single Bed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kylie Batt

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 233 Liczba opinii 9.6/10 Lokalizacja
  • 260 Liczba opinii 6/10 Pokój
  • 135 Liczba opinii 7.8/10 Obsługa
  • 26 Liczba opinii 4.1/10 Internet
  • 114 Liczba opinii 3.8/10 Komfort
  • 112 Liczba opinii 4.3/10 Czystość
  • 5 Liczba opinii 0/10 Napoje

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