Mantra Towers of Chevron Surfers Paradise 2성

고객 평점 (ALL 평가) 4.0/5 1,251 리뷰

Mantra Towers of Chevron Surfers Paradise - Image 1
Mantra Towers of Chevron Surfers Paradise - Image 2
Mantra Towers of Chevron Surfers Paradise - Image 3
Mantra Towers of Chevron Surfers Paradise - Image 4
23 Ferny Avenue, 4217 SURFERS PARADISE, Australia

호텔설명

호텔 추가 정보

  • The three towers are home to spacious and self-contained 1, 2 and 3 Bedroom Apartments.

  • Bask in the sunlight and unwind at Beaches in the Sky.

  • Mantra Towers of Chevron is conveniently situated with easy access to public transportation.

  • We are situated to be a short stroll away from the renowned Surfers Paradise Beach.

  • For relaxation and watching your kids play, our lagoon swimming pool is the place to be.

숙박

호텔 위치

Mantra Towers of Chevron Surfers Paradise

23 Ferny Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.999546, 153.427723

전화
팩스 +61 7 5584 8600

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 100% 금연 호텔

2 수영장

Have the luxury of choosing from a large lagoon pool, indoor and outdoor lap pools, spa or sauna.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  1,251 리뷰

TripAdvisor 평가  3.5/5  6,523 리뷰

Don't stay here

트립어드바이저 평점 1.0/5

Tianna D TripAdvisor 인증 리뷰

Very dirty and staff wouldn't do anything bout this which was disappointing. On arrival to room we walked in and there were holes in the walls, open lollies on the carpets, stains all over the couches and pillows, cigarette buts on the table, makeup stains on the walls, dirty dishes etc. I've also never stayed in a place that DOESN'T offer FREE house keepkeeping.. especially coming from another state this was all a big shock to us. Dirty dirty dirty do not stay here!..

Dear Tianna, Thank you for your feedback. We sincerely apologise for the cleanliness issues you encountered during your stay. Based on our records, our team did revisit and address the concerns; however, we deeply regret that we were unable to meet your expectations and ensure your complete satisfaction. Your experience is not reflective of the standard we aim to provide, and we take your feedback seriously to prevent such occurrences in the future. If there is anything further you'd like to discuss, please don't hesitate to contact us directly. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

No room service, Threatened by security

트립어드바이저 평점 1.0/5

Nathan H TripAdvisor 인증 리뷰

It was an absolute pain to stay here. We went during schoolies which meant we had to check in every time we entered the hotel. Security threatened to evict us at 1am after accusing us of throwing a can off the roof and after talking to the building management refused to remove the warning for something my room didn’t do. There was no room service throughout our stay which meant we had to empty our own bins and stock up on toilet paper. Unbelievable!

Mantra towers of chevron

트립어드바이저 평점 3.0/5

Jemma311986 TripAdvisor 인증 리뷰

Stayed a mantra of chevron. While the 2 bedroom appartment was ok the bond you have to pay is crazy . They hold the bond payment for up to 30 days even after you left . Friends had to ring to remind them of the bond being held for whatever reason . Pretty crazy to hold bond payments for this long. Rooms can’t be guaranteed close together so could be in different towers and can’t access each others levels so makes hanging out hard.

Dear Jemma, Thank you for sharing your feedback! We apologize for the inconvenience you experienced regarding the bond payment and the challenges with room proximity. We understand that these issues can be frustrating and will take your comments into consideration for improving our processes. While we try our best to accommodate requests for rooms close to one another, please note that room allocation is subject to availability and the unique check-in/check-out dates of each guest. We're sorry for any inconvenience this caused during your stay. We hope to welcome you back again and provide a more seamless experience. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Great Location and Accomodation

트립어드바이저 평점 4.0/5

Kristie F TripAdvisor 인증 리뷰

our accommodation was located right near cavil avenue, it was easy to find, had great parking and the bed were comfortable and the showers were good too both important things to me. I would highly recommend this place especially for families

Dear Valued Guest, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the great location, comfortable beds, and showers during your stay. It's also fantastic to know that our parking facilities were convenient for you. We truly appreciate your recommendation, especially for families, and look forward to welcoming you back in the future! Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Great price, great location

트립어드바이저 평점 4.0/5

mydestinati0ns 가족 - TripAdvisor 인증 리뷰

Great price for a 2 bedroom 2 bathroom with an ocean view. Our room was perfect for 3 adults and 1 child. It was very clean. Fantastic location, walk to beach and restaurants and shops. The pool was too cold for adults on a 27* day, so everyone was crammed into the spa

Dear Valued Guest, Thank you for your review! We're pleased you enjoyed the great value, location, and comfort of your ocean-view room. It’s wonderful to hear that you found our location convenient for exploring the nearby beach, restaurants, and shops. We apologise for the pool temperature, and appreciate your patience; we’re always evaluating guest feedback to enhance the experience for everyone. We look forward to welcoming you and your family again for another enjoyable stay. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 877 리뷰 9/10 위치
  • 1,232 리뷰 5.3/10 객실
  • 532 리뷰 7.1/10 서비스
  • 51 리뷰 3.4/10 인터넷 가격
  • 514 리뷰 2.7/10 청결도
  • 466 리뷰 4.2/10 안락함
  • 88 리뷰 3.9/10 웰니스 센터
  • 85 리뷰 3.9/10 레스토랑

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