Mantra Towers of Chevron Surfers Paradise 2성

고객 평점 (ALL 평가) 3.9/5 1,007 리뷰

Mantra Towers of Chevron Surfers Paradise - Image 1
Mantra Towers of Chevron Surfers Paradise - Image 2
Mantra Towers of Chevron Surfers Paradise - Image 3
Mantra Towers of Chevron Surfers Paradise - Image 4
23 Ferny Avenue, 4217 SURFERS PARADISE, 호주

호텔설명

호텔 추가 정보

  • The three towers are home to spacious and self-contained 1, 2 and 3 Bedroom Apartments.

  • Bask in the sunlight and unwind at Beaches in the Sky.

  • Mantra Towers of Chevron is conveniently situated with easy access to public transportation.

  • We are situated to be a short stroll away from the renowned Surfers Paradise Beach.

  • For relaxation and watching your kids play, our lagoon swimming pool is the place to be.

숙박

호텔 위치

Mantra Towers of Chevron Surfers Paradise

23 Ferny Avenue
4217 SURFERS PARADISE
호주

GPS:-27.999546, 153.427723

전화
팩스 +61 7 5584 8600

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 100% 금연 호텔

2 수영장

Have the luxury of choosing from a large lagoon pool, indoor and outdoor lap pools, spa or sauna.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.9/5  1,007 리뷰

TripAdvisor 평가  3.7/5  6,548 리뷰

A great family stay

트립어드바이저 평점 4.0/5

Natasha P TripAdvisor 인증 리뷰

We stayed on the 27th level in tower 3. 2 bedroom 2 bathroom oceanview Prior to our stay I read the reviews so I was expecting the worst! I did email the property and request a high floor and renovated room! The room was clean and the kitchen had everything you needed. My only complaint was the bed was hard as a rock, although my husband loved it, the single beds are small in the 2nd bedroom but the kids didn't complain. A few carpet marks but nothing to worry about! No issues with slippery steps but I did hold onto the rail! Overall an amazing stay! Have stayed at many mantra properties and happy with this stay also 😊

Reasonable

트립어드바이저 평점 4.0/5

Jeanette C TripAdvisor 인증 리뷰

Location was great above the shopping center with Cole's supermarket downstairs also a medical centre which came in handy..The indoor pool steps are very slippery as I found out and ended up with a few injuries..The dishwasher in our room was not cleaned out properly before we got there so it had a bit of a bad smell.. Reasonable place to stay..

Every visit to this hotel is horrible. Every single visit.

트립어드바이저 평점 1.0/5

SeanArapeta TripAdvisor 인증 리뷰

I am forced to stay here for work every October since 2021 and as consistently bad as they are, they find new ways to ruin every trip to Surfers Paradise. I travel every third week so I have stayed in a LOT of hotels all over Australia, New Zealand and the UK. They take $300 deposit - last time a deposit was required anywhere else was over five years ago. One year they accused me of not returning the keys and were refusing to return my deposit. Another year, I was accused of the marks on the walls that existed prior to my arrival. Expect a 15-20min wait for an elevator to work - same every year. Say good bye to any luggage left at Concierge. No tags or tickets. “Can I get a delivery sent here?” “No we don’t allow that.” “I’d like to check in please. Here’s my reservation number from the travel agent.” “Sorry but your name is not in our system so we cannot check you in.” “Can I get some pool towels please?” “Yes but there’s a limit.”

Avoid Aparatment 2226

트립어드바이저 평점 1.0/5

JudeDudes TripAdvisor 인증 리뷰

I paid $425 per night for 4 nights for an apartment in Tower 2 - I was allocated Unit 2226 (at a cost of over $1600). The location is excellent, and the views were stunning. Unfortunately, this was all ruined by the owner of apartment 2226 letting their responsibility to maintain the unit to a standard worthy of a $425 per night apartment. Accor share culpability I am afraid. Examine the photos and decide for yourself if you would be happy taking your young family to stay in an apartment at that rate with such shoddy appearances. I cannot vouch for other apartments in the complex, but this unit 2226 should be on your miss list. All up it is a worn and grotty unit.

Thank you for your detailed feedback. We sincerely apologize that your stay in Apartment 2226 did not meet your expectations, especially given the premium price paid. We understand how important it is for our guests to enjoy not only the location and views but also a well-maintained and comfortable space. We regret that the condition of the apartment fell short and appreciate you bringing these issues to our attention. We take maintenance and cleanliness very seriously and are working closely with the property owners to ensure that all units meet the high standards our guests deserve. Your comments will help us improve, and we hope you might consider staying with us again so we can provide a better experience. Kind Regards Mantra Towers of Chevron Team

Don't bother

트립어드바이저 평점 1.0/5

Jason O TripAdvisor 인증 리뷰

Worst hotel i have ever stayed at. Filthy rooms, shocking road noise and it smells like garbage. The room and utensils are filthy and the sliding doors dont shut properly.

Thank you for taking the time to share your feedback, though we're truly sorry to hear about your experience. We sincerely regret that your stay did not meet expectations and that you encountered issues with cleanliness, noise, and room maintenance. This is certainly not the standard we aim to provide, and your comments have been shared with our housekeeping and maintenance teams for immediate review and action. We appreciate you bringing these matters to our attention—it helps us improve. Kind regards, Mantra towers of Chevron Team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 858 리뷰 9.4/10 위치
  • 1,192 리뷰 5.2/10 객실
  • 513 리뷰 6.9/10 서비스
  • 47 리뷰 2/10 인터넷 가격
  • 506 리뷰 2.5/10 청결도
  • 469 리뷰 5.2/10 편의 시설
  • 455 리뷰 4.1/10 안락함
  • 260 리뷰 3.2/10 분위기

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