Mantra on View Surfers Paradise 4성

고객 평점 (ALL 평가) 3.8/5 2,428 리뷰

Mantra on View Surfers Paradise - Image 1
Mantra on View Surfers Paradise - Image 2
Mantra on View Surfers Paradise - Image 3
Mantra on View Surfers Paradise - Image 4
22 View Avenue, 4217 SURFERS PARADISE, 호주

호텔설명

호텔 추가 정보

  • Walking distance to the heart of Surfers Paradise.

  • On-site spa and hair salon.

  • Close proximity to beach and public transport.

  • Nine multi-purpose conference rooms

숙박

호텔 위치

Mantra on View Surfers Paradise

22 View Avenue
4217 SURFERS PARADISE
호주

GPS:-27.997919, 153.428845

전화
팩스 +61 7 5592 2908

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실

NOSH Pan Asian

Start your day off right with Breakfast in our Restaurant, NOSH Pan Asian. Enjoy a chef served buffet breakfast offering traditional favourites including cereals, pastries, tropical fresh fruits, with hot meals prepared and plated for you.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.8/5  2,428 리뷰

TripAdvisor 평가  3.7/5  4,959 리뷰

Mantra Holiday

트립어드바이저 평점 4.0/5

NatureHigh TripAdvisor 인증 리뷰

We had a wonderful family holiday at the Mantra Hotel in the Gold Coast, Australia. The room was spacious, accommodating four of us comfortably with two queen-sized beds. The family had a fantastic view of the surroundings. We also chose to stay on the porch, which provided an excellent vantage point to enjoy the outdoor scenery. However, there was one minor issue with the shower—it was quite tricky and didn’t function very well.

Dear NatureHigh, Thank you for sharing your lovely feedback and for choosing to stay with us for your family holiday. We’re delighted to hear that you enjoyed a wonderful stay and that the spacious room, comfortable bedding, and scenic views helped make your time with us memorable. It’s great to know the porch area added to your experience and allowed you to relax and enjoy the surroundings. I do apologise for the inconvenience you experienced with the shower. Thank you for bringing this to our attention, as this feedback is valuable and will be passed on to our maintenance team to ensure it’s addressed. We truly appreciate your review and hope to have the pleasure of welcoming you and your family back again in the future. Kind regards, Liam Campbell Assistant Manager

Terrible Breakfast

트립어드바이저 평점 3.0/5

Lisa H TripAdvisor 인증 리뷰

Breakfast at $32.00 each was a major let down. All our food was cold & a lot of it was not very nice at all. The beans & the mince had a terrible taste there was no choice with eggs just scrambled or nothing.

Dear Lisa, Thank you for taking the time to share your feedback. We’re very sorry to hear that your breakfast did not meet expectations, particularly regarding the temperature and quality of the food. This is certainly not the standard we aim to provide. Your comments have been passed on to our kitchen team for review and improvement. We would also like to clarify that while scrambled eggs are our standard offering, fried or poached eggs are available on request, and we’re always happy to accommodate where possible. We appreciate your feedback and hope to have the opportunity to provide you with a much better experience in the future.

고객 평점 2.5/5

Ryeonghwan K. 가족 - 전체(All) 통지 확인

성수기라 가격이 비쌌는데 시설이 낡았습니다.

Dear Ryeonghwan, Thank you for taking the time to share your feedback. We are sorry to learn that our location and the condition of the facilities did not meet your expectations, particularly considering the peak-season rates. Please note that the property is currently undergoing a refurbishment program aimed at improving our facilities and guest experience. Your comments have been shared with our management team, as they are valuable in helping us identify areas that require further attention. We appreciate your feedback and hope you may consider giving us another opportunity to welcome you back in the future once improvements are completed. Sincerely, Hamilton Neto Assistant Manager

DO NOT STAY HERE

트립어드바이저 평점 1.0/5

Tim D TripAdvisor 인증 리뷰

I have stayed in a lot of places all over the world and this hotel is worse than most highway motels, and by a long way. The pictures are real and what’s not shown is the you could not use the wardrobe as the doors were broken and would not open but the smell…. My god we were nauseous being there for 10mins. We were changed to a different room and it was worse!!! Needless to say we booked another hotel block away and left as fast as we could.

Dear Tim, We’re very sorry to read about your experience and appreciate you taking the time to share your feedback. What you’ve described is certainly not the standard we aim to provide, and we sincerely apologise for the condition of the rooms you were shown, including the maintenance issues and unpleasant odour. We regret that moving you to an alternative room did not resolve the situation and understand completely why you chose to leave. This is not the impression we want any guest to have, especially those who have travelled extensively and have clear expectations of comfort and cleanliness. Please be assured that your comments have been taken seriously and have been shared with our housekeeping and maintenance teams so the issues you raised can be addressed urgently. We would welcome the opportunity to discuss this further and learn more, should you wish to contact us directly. Thank you again for your feedback, and we are truly sorry we did not meet your expectations on this occasion. Kind regards, Liam Campbell Assistant Manager

Good location

트립어드바이저 평점 4.0/5

gaurav_829 TripAdvisor 인증 리뷰

Mantra on View is perfectly situated in the heart of Surfers Paradise. One of its best features is the location; it is only a short walk to the beach, yet just far enough from the primary "strip" to avoid the overwhelming noise and crowds. It offers the perfect balance of being central without feeling chaotic. The accommodations were impressive. Our room was very spacious and featured two comfortable double beds, which is a plus for travelers needing extra space. • The View: The balcony provided an outstanding panorama, combining the city skyline with the ocean. Pro tip: Aim for a room on a higher floor to get the best possible vantage point. • Housekeeping: I was particularly impressed with the housekeeping staff. They were excellent, keeping the room pristine throughout our stay. The only major disappointment was the buffet breakfast. For a hotel of this size and caliber, the quality was surprisingly poor. While the selection was standard, the food lacked any real taste or finesse. • The Egg Station: The live omelet section was unfortunately terrible. The chef seemed disinterested, serving burnt and tasteless eggs. • The Highlight: The only saving grace for breakfast was the barista. Though it requires an extra payment, the coffee and hot chocolates were high quality and much better than the buffet offerings. I would definitely stay here again for the rooms and the location, but I’ll be heading to a local cafe for breakfast next time!

Hi Gaurav, Thank you so much for taking the time to share your experience at Mantra on View! I'm thrilled to hear that you enjoyed our prime location. It's great to know that you found it convenient to access the beach while still being able to relax away from the hustle and bustle of the strip. We aim to strike that perfect balance, and I’m glad it worked well for you! I’m also delighted to hear that you found your room spacious and comfortable, and that you enjoyed the stunning views from your balcony. Higher floor rooms certainly do offer breathtaking panoramas, and I appreciate your tip for future guests! Your compliments about our housekeeping team are truly appreciated. We take pride in maintaining a clean and inviting environment for our guests, and it's wonderful to know that our staff made a positive impression during your stay. I'm sorry to learn that the breakfast did not meet your expectations, especially given the quality we strive to provide. Your feedback regarding the omelet station is valuable, and I will ensure it's shared with our culinary team for their consideration. While I'm glad to hear that you enjoyed your coffee and hot chocolate from our barista, I understand that the breakfast experience is an important part of a hotel stay. We appreciate your honesty, as it helps us improve. Thank you once again for your kind words and constructive feedback. We can’t wait to welcome you back on your next visit! Kind regards, Liam Campbell Assistant Manager

제휴 TripAdvisor

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