Mantra Crown Towers Surfers Paradise 3성

고객 평점 (ALL 평가) 3.9/5 840 리뷰

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호텔설명

호텔 추가 정보

  • Tropical lagoon pool & heated kids' pool

  • Only 100m to Surfers Paradise Beach

  • Secure undercover parking

  • Self-contained apartments with a private balcony

  • On-site gym so you never have to miss a workout

숙박

호텔 위치

Mantra Crown Towers Surfers Paradise

5 19 Palm Avenue
4217 SURFERS PARADISE
호주

GPS:-27.995663, 153.428385

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 100% 금연 호텔

3 수영장

There's plenty of ways to make a splash, with two outdoor pools and an indoor heated pool. The kids will love the children's pirate ship with it's own waterslide, sandy beach and water fountains.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.9/5  840 리뷰

TripAdvisor 평가  3.8/5  3,296 리뷰

3 bedroom on the 35th floor

트립어드바이저 평점 5.0/5

Anybelle TripAdvisor 인증 리뷰

Stayed 3 nights, 3brm apartment on 35th floor booked thru Mantra. Riverside expansive view and a small view of the ocean to the north from the main bedroom, which had a double rainhead shower. Could not see the adjacent building works from our apartment. Modern decor, comfortable beds and very clean. A rug under the coffee table is a suggestion to the owner as the tiles were hard on the 1 and 2 year old toddlers. Good safety lock on balcony was appreciated. Pools and spas were amazing, Thai restaurant yum and loaded with gorgeous traditional decor. Reception staff were prompt to serve you and efficient. I stay twice a year at the Gold Coast and this is a place I’d return to.

Cash only, what a joke

트립어드바이저 평점 3.0/5

Ez E TripAdvisor 인증 리뷰

Pool kiosk only accepts cash because apparently they can’t get wifi to it to accept card payments. What a joke in this day and age. I pay for everything on my phone, I don’t even know how to get cash out of a machine anymore.

Pleasantly surprised!

트립어드바이저 평점 4.0/5

MichP91 TripAdvisor 인증 리뷰

While many of the reviews are mixed, I wanted to leave my positive comment about my recent stay. Firstly, the location is FANTASTIC! There is a tram station immediately outside that’s one stop (about 1 minute travel) to the main strip of shops. It’s one street behind the beach, and is surrounded by a mix of high end and casual dining options, including surrounding luxury hotels. Secondly but most important while travelling with kids, the pool area was fantastic - honestly I can’t fault it. Plenty of seats for everyone, heated in parts and has a sand bottom. All the kids loved the slide! Additionally, there was a games room which we had loads of fun in and was surprisingly very affordable. The gym was also very popular and was well equipped. As for our room, we are fortunate that we stayed in a private room owned by a timeshare company I am affiliated with, so it was recently renovated and extremely spacious as a one bedroom apartment. I can’t comment on the other rooms available for booking through regular websites unfortunately. The hotel itself had very friendly staff. All the main areas were maintained well and were very clean. I saw the cleaners there daily doing a full clean of all surfaces. A lot of the reviews mention a “moldy” smell which as far as I could tell was isolated to the reception area which is fully enclosed with an indoor water feature - likely lack of good air circulation causes this, something the management team can look into. Yes the building itself is somewhat dated, however the overall facilities make up for it.

Poor

트립어드바이저 평점 2.0/5

Jenae A TripAdvisor 인증 리뷰

Location was fantastic. Atmosphere, dull. Room was hardly a sea view like it stated and for the price that was paid. Cleanliness was poor. We stayed for 11 days and the room got cleaned once, one day on the 5th day. The main AC didn't work and it was very humid! The manager offered a humidifier, which didn't work. Offered to shift rooms but it was under renovations or something. The washing machine turned our whites, brown!! The walk-in robe smelt like an off shoe, turns out the carpet is soaked underneath which must be coming from the shower. The reception staff turned out keys off a day early, so had to fix that. Upon checking out, hardly got a "thank you" from the gentleman at reception. The Chinese restaurant downstairs leaves tables dirty for hours after guest leave the restaurant, so when you walk out of the lift you just see dirty dishes left on tables. The New Year's Eve fireworks were advertised for 8:30pm, when it was actually 8pm!!

Mixed review

트립어드바이저 평점 3.0/5

T S TripAdvisor 인증 리뷰

A mixed review. Good and bad. The official photos aren’t quite accurate ! Our 2 bed apartment was in need of a refurb and a jolly good clean (it was grubby and crumbs and rubbish behind the sofa). No cleaning service available unless you are booked for a minimum of 8 nights. Suggest brining laundry detergent to wash your towels etc.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 630 리뷰 9.5/10 위치
  • 1,057 리뷰 5.5/10 객실
  • 537 리뷰 6.6/10 서비스
  • 73 리뷰 2.8/10 인터넷 가격
  • 526 리뷰 8.9/10 수영장
  • 521 리뷰 2.4/10 청결도
  • 513 리뷰 5.2/10 편의 시설
  • 350 리뷰 3.3/10 분위기

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