Peppers Soul Surfers Paradise 4성

고객 평점 (ALL 평가) 4.3/5 2,314 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Peppers Soul Surfers Paradise - Image 1
Peppers Soul Surfers Paradise - Image 2
Peppers Soul Surfers Paradise - Image 3
Peppers Soul Surfers Paradise - Image 4
8 The Esplanade, 4217 SURFERS PARADISE, Australia

호텔설명

호텔 추가 정보

  • Our Mediterranean inspired restaurant Hyde Paradiso on Level 1 features stunning beach views

  • Spoilt for choice, we have a indoor lap pool, and outdoor pool with stunning beach views

  • Experience pure relaxation during your holiday with a visit to our sauna, steam room and spa

  • If you feel like keeping fit during your stay, we have a fully equipped gymnasium onsite

  • Enjoy the BBQ facilities with friends and family amongst tranquil, landscaped gardens

숙박

펜트하우스

Presidential Suite Deluxe

  • 9명 최대
  • 450 m² / 4843 sq ft
  • 침구 2 x 킹사이즈 베드 그리고 2 x 싱글 베드 그리고 1 x 퀸사이즈 베드
  • 전망: 바다 전망
  • 가장 많은 숙소: 발코니

호텔 위치

Peppers Soul Surfers Paradise

8 The Esplanade
4217 SURFERS PARADISE
Australia

GPS:-28.001037, 153.430649

전화
팩스 +61 7 5635 5799

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔

HYDE PARADISO

A lively oceanfront lounge, Hyde Paradiso is inspired by the L.A. lifestyle. Incredible beach views, over-size cocktails, signature sgroppinos, mouthwatering Mediterranean food and DJ soirees on weekends.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  2,314 리뷰

TripAdvisor 평가  4.5/5  3,882 리뷰

Disappointed.

트립어드바이저 평점 3.0/5

lisagavind13 TripAdvisor 인증 리뷰

We are locals, booked Soul for a special occasion. Confusing car parking instructions. Fusty smelling corridors and suite furniture, in need of thorough clean and update. Restaurant : music too loud. Not relaxing. Breakfast buffet not worth the cost, hot breakfast left because it both meals were stodgy and unappetising. Certainly would not return to this hotel. Not worth a $500 night stay.

위치가 좋고 뷰가 환상적인곳!

고객 평점 5.0/5

익명 가족 - 전체(All) 통지 확인

위치가 너무 좋고 뷰가 환상적이며 바다에 놀러가기에도 좋았습니다. 수영장에 자쿠지도 있어서 몸이 추울때 이용해도 좋았네요. 숙소근처 거리에서 공연도 많이해서 주말에 아이들과 즐기기 좋았습니다. 다만 아침이 뷔페식이아닌 주문식이다보니 아이들이 먹을게 조금 없다는 점이 아쉬웠습니다.

Unprofessional staff, not following policies

트립어드바이저 평점 1.0/5

Nicole C TripAdvisor 인증 리뷰

I booked the presidential suite, which included Foxtel and daily housekeeping. Unfortunately, I found the team at Soul to be quite unprofessional. There were several issues that required me to call for service, including the daily room cleaning. While the staff member made the beds, other cleaning tasks were neglected. My sister, who was downstairs, mentioned, "I’ll see what I can do; there's a vacuum in the cupboard if you need it," which I found extremely rude. We expect a certain level of service when paying premium prices. Additionally, our phone calls often went unanswered, and there was a delay during check-in despite having a room ready. We were informed that we could switch to another room early since the suite was unoccupied, but there seemed to be conflicting information from different staff members. If hotel employees are going to represent Soul, they should adhere to established policies. Overall, I was very disappointed with my stay.

Great experience overall

트립어드바이저 평점 5.0/5

Al N TripAdvisor 인증 리뷰

Booked through Accor for 3 nights over the Australia Day long weekend in a 2 bed ocean view apartment. On arrival concierge wasn’t to be seen and I had to do a few happy laps around the entrance to find a layover spot so I could check in and get carpark access. Once upstairs at reception, the check-in process was efficient and we were given a room on level 51. We parked on B3 as instructed and went up to our room. Once we were there it was an amazing feeling, the view, the room. It was all perfect. During our stay we didn’t use the in house breakfast or dining as there are plenty of options nearby. This is by far the best place to stay in Surfers Paradise. Prime location with the most amazing views. The staff are all friendly and in particular the girls at the reception are all amazing! Massive change from our previous two stays before COVID. I don’t recall names but I hope management takes note of this. Although the rates are a lot higher now and particularly post COVID, I noticed the service has gotten a lot better and I feel ok paying more for a great experience. A nice touch was a welcome card, with a bottle of red wine and premium chocolates.

Good location and views. Excellent restaurant.

트립어드바이저 평점 5.0/5

Debra B 가족 - TripAdvisor 인증 리뷰

When we initially checked into Peppers there were issues with prices quoted vs prices charged. When the disparity and my complaint were brought to the attention of the Executive Assistant Manager, Reece Gilbert he handled it professionally and in person doing everything possible to ensure we enjoyed our stay. The location of Peppers Soul in the heart of Surfers Paradise provides good views, particularly from where we were on the 40th floor. The two bedroom, two bathroom apartment was clean and spacious with one large balcony, table, chairs and a corner lounger in situ plus one smaller balcony off bedroom two. With the balcony doors open we could hear night noises from the street below. A low floor could potentially be noisy on a weekend. I would pay for the higher floor if you think it could be an issue for you. There is a dishwasher, Nespresso machine, kettle and toaster along with other essential items cutlery, crockery, glasses etc. Tea bags and instant coffee sachets are replenished, coffee pods are not after the initial allocation of six are exhausted. Peppers has coffee pods for sale, $20. Housekeeping - Refresh clean The ladies are friendly. Beds are made, towels changed where necessary. Peppers Soul is not marketed as a daily, fully serviced apartment. Reservations I booked via Accor on the phone. When needing to call back I found the Menu options went around in circles and was then cut off. This reflects upon Accor rather than Peppers Soul. Reception It was very busy on arrival, school holidays and a public holiday, it took a little time. The receptionists were friendly and helpful including when I called for dishwasher powder, a sponge and teabags. Restaurant - Hyde Paradiso I would highly recommend at least one in house meal. We had only one dinner and wished we’d had more, the steak was cooked to perfection, all of the dishes were delicious with excellent presentation. Breakfast Hyde Paradiso Substantial offerings with an excellent combination of a buffet while you wait for your a la carte freshly prepared hot food. Again, great presentation. The eggs Benedict Hash is a highly recommended specialty. Swimming Pool - indoor and outdoor Has a pool bar although it wasn’t open when we were there. Steam room and spa facilities are good and signed as child free after 8pm - not everyone took note of this but again, school holidays. BBQ The BBQ area is located in gardens behind the outdoor pool. It is a nice, well tended garden area and the BBQ’s are very clean. We did use a BBQ one evening, the shopping precinct performers area is adjacent and down a level, it can be a little noisy but also provides a good viewing platform. Gym Quite comprehensive split into two rooms with effective air conditioning. Mats for floor work would be a welcome addition. In summary You are subject to surge pricing for peak periods however, Peppers does appear to try and value add with activities for adults and children. Once you get your head around what Pepper’s Soul offers it is a good option to stay in the heart of Surfers Paradise in a good size apartment.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,117 리뷰 9.5/10 위치
  • 1,757 리뷰 7.2/10 객실
  • 1,107 리뷰 6.8/10 서비스
  • 29 리뷰 2.4/10 인터넷 가격
  • 573 리뷰 3.5/10 청결도
  • 238 리뷰 6.1/10 수영장
  • 155 리뷰 5.5/10 조식

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Surfers Paradise 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.