Peppers Soul Surfers Paradise 4성

고객 평점 (ALL 평가) 4.4/5 2,303 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Peppers Soul Surfers Paradise - Image 1
Peppers Soul Surfers Paradise - Image 2
Peppers Soul Surfers Paradise - Image 3
Peppers Soul Surfers Paradise - Image 4
8 The Esplanade, 4217 SURFERS PARADISE, Australia

호텔설명

호텔 추가 정보

  • Our Mediterranean inspired restaurant Hyde Paradiso on Level 1 features stunning beach views

  • Spoilt for choice, we have a indoor lap pool, and outdoor pool with stunning beach views

  • Experience pure relaxation during your holiday with a visit to our sauna, steam room and spa

  • If you feel like keeping fit during your stay, we have a fully equipped gymnasium onsite

  • Enjoy the BBQ facilities with friends and family amongst tranquil, landscaped gardens

숙박

펜트하우스

Presidential Suite Deluxe

  • 9명 최대
  • 450 m² / 4843 sq ft
  • 침구 2 x 킹사이즈 베드 그리고 2 x 싱글 베드 그리고 1 x 퀸사이즈 베드
  • 전망: 바다 전망
  • 가장 많은 숙소: 발코니

호텔 위치

Peppers Soul Surfers Paradise

8 The Esplanade
4217 SURFERS PARADISE
Australia

GPS:-28.001037, 153.430649

전화
팩스 +61 7 5635 5799

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔

HYDE PARADISO

A lively oceanfront lounge, Hyde Paradiso is inspired by the L.A. lifestyle. Incredible beach views, over-size cocktails, signature sgroppinos, mouthwatering Mediterranean food and DJ soirees on weekends.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  2,303 리뷰

TripAdvisor 평가  4.5/5  3,873 리뷰

Hidden structural damage in water leaks. Presidential Suite

트립어드바이저 평점 1.0/5

Happiness65914065249 TripAdvisor 인증 리뷰

Upon arrival with no concierge service. Had to attend reception and ask for someone to provide assistance. Housekeeping rude, inattentive. Floors filthy on arrival, No liquid handsoap replaced after repeated requests, insufficent tpilet paper, towels and cleanliness. Toilet blocked in apt 6302, housekeeping is extremely poor. Dead moth sat on walkin robe floor for 2 weeks yet they say they vaccumed and or vaccumed around it. Had to request linen change after 5 days stay, housekeeping had no intention of doing it on a Sunday. 4th bedroom in North East corner flooded after storm. The angle of the building structural design has drainage incorrectly installed. 15 years, 3 builders, bankruptcy and flooding from top floor to bottom at 60, yet side door unusable into Soul Boardwalk due to flooding and drainage problems damaging access. My son was forced to sleep on an uncomfortable old sofa bed after housekeeping pushed a giant water filled bubble in the plaster in window sill. Building manager inspected and maintenance. Maintenance staff and housekeeping vaccuming water out of carpet. Mould build up in 4th bedroom in flooring. Room stinks and is musty. Food stains on couch. There are better places to stay for $18,000 for 10 nights. Try the JW Marriott. Cheaper and 5 star service. I will offically be returning to the JW. Soul is an absolute dump that needs serious structural repairs and better Customer Service.

Hi Happiness65914065249, Thank you for sharing your feedback. I am truly sorry to hear about the challenges you experienced during your stay. Please accept my sincerest apologies for the inconveniences you faced, as this is not the standard of service we strive to provide at Peppers Soul. I understand that these matters were addressed with our Executive Assistant Manager during your visit, including the maintenance and housekeeping concerns. While I am disappointed that we were unable to fully meet your expectations, I appreciate you bringing these issues to our attention, allowing us to take immediate action where possible. Your comments regarding housekeeping, maintenance, and the structural concerns have been taken very seriously. I have since engaged with the relevant teams to review and rectify these matters, ensuring a more seamless experience for future guests. I regret that your stay did not reflect the premium experience we aim to deliver, and I hope to have the opportunity to welcome you back in the future to provide the exceptional stay you deserve. Should you wish to discuss your experience further, please do not hesitate to contact me directly at [insert contact details]. Warm regards, Ian Charlton General Manager

A great place to stay

트립어드바이저 평점 5.0/5

Sightsee686156 TripAdvisor 인증 리뷰

We were very happily surprised at the size and quality of our one-bedroom apartment. The view from the 12th floor was beautiful and we left the balcony doors open at night to hear the surf. We enjoyed the outdoor pool complex and indoor spa very much after our walks.

Hi Sightsee686156, Thanks for choosing Peppers Soul for your recent visit. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards Guest Service Team

Fantastic room with spectacular views.

트립어드바이저 평점 5.0/5

Ed T TripAdvisor 인증 리뷰

Great stay, fantastic location, very comfortable and quiet room, with spectacular views and outstanding facilities. Couldn't fault the rooms and we look forward to returning soon. In the heart of surfers with plenty of great restaurants and lots of variety very close by. The beach is right across the esplanade and it all so convenient. The only slight down side was the wait for a lift during busy periods.

Hi 453edt, Thanks for providing such positive feedback regarding your recent stay at Peppers Soul. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. Hopefully we can welcome you back again soon! Warmest regards Guest Service Team

Great place - great location

트립어드바이저 평점 5.0/5

samleecam TripAdvisor 인증 리뷰

Great Location - family weekend with adult children so the 3 bed apartment allows us all to stay together - heaps of places easy walking distance and self contained means you can enjoy the room and the specular views! Beach just a few meters across the road! Great Place.

HI Samleecam, Thanks for providing such positive feedback regarding your recent stay at Peppers Soul. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. Hopefully we can welcome you back again soon! Warmest regards Guest Service Team

3 nights stay, 3 Bedroom, Level 13 at Peppers Soul. Absolutely amazing!!

트립어드바이저 평점 5.0/5

Adventure56081177927 가족 - TripAdvisor 인증 리뷰

Absolutely amazing stay 3 nights Level 13 October 28-31 2024 The view was absolutely breathtaking. The room was very spacious and high quality. The beds were so comfortable we stayed in a three bedroom suite where there was ample room for everybody with an amazing outdoor entertaining deck. The room comes with a fully utilised kitchen and a plumbed in fridge which provides ice cold water and ice cubes. The room also comes with a washer and dryer to wash your clothes on a daily basis. The main bedroom also comes with an ensuite that has a double basin, shower and a spa bath. You look out to the main beach of surfers Paradise where you can enjoy the views of the whales breaching just in front of you We will definitely be back there again.

Hi Adenture56081177927, Thank you for taking the time to share your wonderful feedback with us. We're absolutely delighted to hear that you had an amazing stay and that our three-bedroom suite on Level 13 exceeded your expectations! It sounds like you were able to make the most of the spacious layout, the fully equipped kitchen, and all the amenities designed for convenience and comfort. Our team is especially thrilled to hear that you enjoyed the breathtaking views and had the chance to witness the whales right from your suite – it truly is a remarkable sight! We're so pleased you found the suite’s features, such as the plumbed-in fridge and laundry facilities, added to your experience, and that you could relax in the comfort of the ensuite spa bath and double basin. We would be delighted to welcome you back for another memorable stay and hope it will be just as special as your recent visit. Please do not hesitate to reach out if there’s anything we can assist with for future stays. Warm regards, The Guest Service Team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,059 리뷰 9.6/10 위치
  • 1,667 리뷰 7.4/10 객실
  • 1,089 리뷰 7/10 서비스
  • 31 리뷰 2.9/10 인터넷 가격
  • 532 리뷰 4.3/10 청결도
  • 229 리뷰 6.7/10 수영장
  • 146 리뷰 6.3/10 조식

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Surfers Paradise 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.