Novotel Surfers Paradise 4성

고객 평점 (ALL 평가) 4.1/5 5,160 리뷰

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호텔설명

호텔 추가 정보

  • Bronze winner in the Deluxe Accommodation category for the 2019 Queensland Tourism Awards

  • Located in the heart of Surfers Paradise, 150m from the beach

  • All Surfers Paradise accommodation rooms have balconies & beautiful ocean or hinterland views

  • Swimming pool, spa, gym, and BBQ facilities

  • Versatile meeting and events venues-wedding ceremony and reception venues available

숙박

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호텔 위치

Novotel Surfers Paradise

Cnr of Surfers Paradise Blvd, and Hanlan Street
4217 SURFERS PARADISE
Australia

GPS:-28.0029127, 153.4286896999

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

BLVD Café & Bar

비 계약 사진

Enjoy all day dining from breakfast to dinner and delicious food & beverage items all day in-between.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  5,160 리뷰

TripAdvisor 평가  3.5/5  1,396 리뷰

Standard hotel.

트립어드바이저 평점 3.0/5

TsunamiStorm 가족 - TripAdvisor 인증 리뷰

Just an average hotel. Good bar on the ground floor, milkshakes tastes good. The shower didn't have enough glass to prevent water spilling out. Relatively good view of the city. Great location, near numerous good breakfast lunch and dinner stops.

Perfect place to stay

트립어드바이저 평점 5.0/5

SimonetteRan Solo travel - TripAdvisor 인증 리뷰

Perfect place to stay, so close to everything. The reception staff were excellent and I felt throughly spoilt. The ocean view room was amazing with beautiful sunrises 🌅 I most definitely will be back. 😃😃😃😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😃😃😃😃😃😃😃😃😃😃😃😃

바닥 청소상태 불량 및 통보받지 못한 공사

고객 평점 1.0/5

김형범 가족 - 전체(All) 통지 확인

첫날 바닥이 먼지인지 모래인지 너무 지저분해서 물티슈를 이용하여 청소를 해야 할 정도였음. 또한, 11월 4일 오전에 창 바로 앞에서 공사를 하여 방안을 훤히 들여다 볼수 있는 상황이었음에도 전혀 사전통보 받지 못했으며 공사 소음으로 시끄러웠음.

K. Hyungbum님께, Thank you for taking the time to share your feedback. I’m truly sorry that your stay was impacted by cleanliness issues and unexpected construction disturbances. It’s disappointing to hear that the floor was not up to our usual standards upon your arrival. Please know that I have addressed this with our housekeeping team to ensure a higher level of attention to detail. Additionally, I apologise for the construction noise and lack of prior notification. We understand how important it is for guests to feel comfortable and informed, and we are reviewing our procedures to prevent similar disruptions in the future. Thank you once again for your feedback, and I hope we can welcome you back under better circumstances. Best Regards Lorrelle Barnett Guest Experience & Loyalty Manager

Good location, tired rooms

트립어드바이저 평점 3.0/5

Gayle G Couples - TripAdvisor 인증 리뷰

Nice reception area and staff are really friendly and helpful, rooms are dated and not great. Great location and very central for shopping, ameasy access to trains and buses, restaurants. Buffet breakfast looked good but was about $38 so ate elsewhere

Below average

트립어드바이저 평점 1.0/5

405craig TripAdvisor 인증 리뷰

Arrived early (12.30pm), joined the (Non existent) Priority carpeted line that had no Receptionist and when I finally got my turn at the counter, I was able to go through the whole check-in process only to be told that I was too early and to return after 2pm. When I returned at 4pm, the lines were almost out the door and still no Priority Check-in assistant and went through the whole check-in process again, unlike our non-Accor member friends. Rooms were very much below average. I am unsure where the photos in their website are from but I didn't see or experience anything like what is shown. The bed was like a skateboard that moved all around the room. The fridge leaked continuously, and we were told to use our mobile phone to call reception as "we don't usually answer the house phone" ??????? We had to call multiple times for towels to clean the leaking water on the floor after we were told by reception that they had checked the fridge and "there is nothing wrong with it" Breakfast area looked more like a school camp mess hut. We searched 4-5 tables before we could find a table (and chairs) clean enough to sit at. Breakfast was free for us, yet we still chose to eat elsewhere on our second morning. We checked in as a Platinum Accor member with friends who were not members. They were given a higher-level room with great views, we were given a room on a lower level and right next to the lift, which obviously operated all night. The lift lobby and corridors were so noisy. If you are looking for a very cheap hotel, or are on schoolies, this is the place for you. There are plenty of better maintained and customer friendly hotels in the area that I would suggest that you look closer at, as I will be in the future.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 3,180 리뷰 9.3/10 위치
  • 4,416 리뷰 6.5/10 객실
  • 3,268 리뷰 7.7/10 서비스
  • 142 리뷰 3.1/10 인터넷 가격
  • 1,741 리뷰 5.5/10 안락함
  • 1,580 리뷰 5.1/10 청결도
  • 1,358 리뷰 4.8/10 편의 시설
  • 1,164 리뷰 7.2/10 조식

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