Mantra Towers Of Chevron 3 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.0/5 973 opiniones

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Descripción

Extras del hotel

  • Para hablar con un asesor de reservas, llame al 1300 987 610

  • Apartamentos independientes de 1, 2 y 3 dormitorios y semiáticos

  • Zona "Beaches in the Sky" en el hotel

  • A poca distancia del servicio de tren ligero

  • A poca distancia a pie de la playa

Nuestros alojamientos

Localización del hotel

Mantra Towers Of Chevron

23 Ferny Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.999546, 153.427723

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Mascotas no permitidas
  • Servicio de transporte
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Instalaciones libres de humos

2 piscinas

¡Playas en el cielo! Relájese en esta zona de ocio al aire libre, que incluye jardines subtropicales y una piscina tipo laguna de 600 m² con playas de arena.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.0/5  973 opiniones

Valoración de TripAdvisor  3.7/5  6.550 opiniones

Great stay ☀️

Nota de Tripadvisor 4.0/5

Bbeecc131 Valoración certificada de TripAdvisor

We had a 3 bedroom apartment. So spacious and great views. Really surprises with how nice it was. Only issue is parking you are not guaranteed a space and it can be hard to get a place. Be mindful of this.

Dear Guest, We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Ambrose - General Manager

Mixed feelings

Nota de Tripadvisor 3.0/5

Ashlee D Valoración certificada de TripAdvisor

Upon checking in late, I was assigned a room that was both filthy and infested with cockroaches. Although the receptionist on duty was fantastic, moved us to another room and was very apologetic, the experience the following morning was quite the opposite. When I attempted to return the keys for the first room and mentioned that I had not received the pool towel tokens listed in my paperwork, the receptionist was extremely disrespectful. She called me a liar and refused to provide towels until another guest waiting in line intervened to address her behaviour. Even then, in a huff she only provided 2 towels for our party of 4. I appreciate the effort made to move us to a better room, but the lack of basic cleanliness initially and the treatment I received the next morning were very disappointing. I was charged a $300 bond, which I was expecting and happy to pay, however its been 21 days since I checked out and the bond still has not been released.

A great family stay

Nota de Tripadvisor 4.0/5

Natasha P Valoración certificada de TripAdvisor

We stayed on the 27th level in tower 3. 2 bedroom 2 bathroom oceanview Prior to our stay I read the reviews so I was expecting the worst! I did email the property and request a high floor and renovated room! The room was clean and the kitchen had everything you needed. My only complaint was the bed was hard as a rock, although my husband loved it, the single beds are small in the 2nd bedroom but the kids didn't complain. A few carpet marks but nothing to worry about! No issues with slippery steps but I did hold onto the rail! Overall an amazing stay! Have stayed at many mantra properties and happy with this stay also 😊

Reasonable

Nota de Tripadvisor 4.0/5

Jeanette C Valoración certificada de TripAdvisor

Location was great above the shopping center with Cole's supermarket downstairs also a medical centre which came in handy..The indoor pool steps are very slippery as I found out and ended up with a few injuries..The dishwasher in our room was not cleaned out properly before we got there so it had a bit of a bad smell.. Reasonable place to stay..

Every visit to this hotel is horrible. Every single visit.

Nota de Tripadvisor 1.0/5

SeanArapeta Valoración certificada de TripAdvisor

I am forced to stay here for work every October since 2021 and as consistently bad as they are, they find new ways to ruin every trip to Surfers Paradise. I travel every third week so I have stayed in a LOT of hotels all over Australia, New Zealand and the UK. They take $300 deposit - last time a deposit was required anywhere else was over five years ago. One year they accused me of not returning the keys and were refusing to return my deposit. Another year, I was accused of the marks on the walls that existed prior to my arrival. Expect a 15-20min wait for an elevator to work - same every year. Say good bye to any luggage left at Concierge. No tags or tickets. “Can I get a delivery sent here?” “No we don’t allow that.” “I’d like to check in please. Here’s my reservation number from the travel agent.” “Sorry but your name is not in our system so we cannot check you in.” “Can I get some pool towels please?” “Yes but there’s a limit.”

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 865 opiniones 9.2/10 Ubicación
  • 1.175 opiniones 5.1/10 Habitación
  • 505 opiniones 6.6/10 Servicio
  • 46 opiniones 1.9/10 Internet
  • 504 opiniones 2.5/10 Limpieza
  • 472 opiniones 4.9/10 Instalaciones
  • 448 opiniones 4.1/10 Comodidad
  • 261 opiniones 2.9/10 Ambiente

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