Art Series - The Olsen Melbourne 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 1.867 beoordelingen

Art Series - The Olsen Melbourne - Image 1
Art Series - The Olsen Melbourne - Image 2
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Omschrijving

Extras van het hotel

  • Neem contact op met een reserveringsadviseur via 1300 987 610

  • Kunst en kunstbibliotheek van John Olsen in iedere suite.

  • Chapel Street, winkels en horeca.

  • Sport en entertainment in Melbourne

  • Restaurant, bar en roomservice aanwezig

Onze accommodaties

Hotel locatie

Art Series - The Olsen Melbourne

637 641 Chapel Street
3141 SOUTH YARRA
Australië

Gps:-37.837909, 144.995693

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

SPOONBILL RESTAURANT

Het menu van Spoonbill is geïnspireerd op de voorliefde van John Olsen voor alles wat Australisch is. Geniet hier van een veelzijdige 'van product tot gerecht' ervaring.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  1.867 beoordelingen

TripAdvisor score  4.3/5  2.643 beoordelingen

Certificaat van uitmuntendheid 2025

Splendid

Tripadvisor-waardering 5.0/5

wanderlust6 Gecertificeerde beoordeling door TripAdvisor

The welcome drink, free lollies, ice pops. lol amazing. Loved the room, so handy for self catering, clean modern room. Only drawback the view but nothing that can be done about a block of flats opposite lol. Just make sure you pull down the privacy blind. Unless you want to give a free show. Whatever floats yah boat ! Pool looked great but was a bit chilly when we were there so didn’t use it . Great location, not too far from South yara station and only 2 stops from flinders station. And free transit for December and January beacause of the metro west tunnel opening! Will defo stay there again.

Unpleasant Stay due to Poor Communication

Tripadvisor-waardering 1.0/5

YIHONG Z Stellen - Gecertificeerde beoordeling door TripAdvisor

Communication is essential in the service industry, but unfortunately, this hotel demonstrates a serious lack of it. • As an Accor member, I was surprised to be asked to prepay at the counter without any prior notice. Typically, payment is pre-arranged between Accor and the hotel. This unexpected requirement was only communicated at check-in. • There appears to be a lack of communication among internal staff. Instead of coordinating internally, staff members contact guests directly and unexpectedly. During my stay, I was disturbed twice: 1. At 10:00 am (one hour before the standard check-out time), a female staff member knocked on my door to check the minibar. 2. At around 11:30 am (despite reception having confirmed a late check-out at midday), a cleaner knocked and asked when I would be leaving so she could begin cleaning. • The reception did not record notes properly or confirm charges with me. I had agreed during check-out to redeem two Accor welcome drinks for bottles of still water from the minibar. However, later that day, I was charged for the minibar without any notification from the hotel. I only discovered the charge by checking my account and had to call reception to inquire about it myself. • The reception seems to prioritise face-to-face customers over resolving issues. When I called to query the unknown charge, the receptionist initially answered and listened briefly. Then, within seconds, someone walked up to the desk, and the receptionist asked me to hold while serving them immediately. My call was then transferred to another staff member to handle the issue. Additionally, be aware that if your feedback is negative, the reception may try to shift blame by claiming the phone line was cut off.

Early perfect stay

Tripadvisor-waardering 4.0/5

phillipf12016 Stellen - Gecertificeerde beoordeling door TripAdvisor

Location is perfect. Rooms all you need. Restaurant staff excellent. Reception staff need customer service training.

Fantastisch

Avis-klantbeoordeling 5.0/5

Anoniem Gezinnen - ALL bevestigde berichten

Super fijn, lief personeel en heerlijke kamer

Nice hotel

Tripadvisor-waardering 4.0/5

DirkDaems Stellen - Gecertificeerde beoordeling door TripAdvisor

Hebben hier 4 nachten verbleven is wat rustiger gelegen ,metro station is 10 min wandelen en is maar 2 station van centrum Flinders station men kan via de yara rivier op 15 min naar Botanic garden wandelen Voor de deur waren er werken ,maar hebben kamer gekregen aan de achterzijde heerlijk rustig , leuke kamers mooi ingericht ,wordt elke dag proper gepoetst, zeer tevreden van ons verblijf

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 642 beoordelingen 9.3/10 Locatie
  • 1.017 beoordelingen 7.3/10 Kamer
  • 902 beoordelingen 8.4/10 Service
  • 5 beoordelingen 7.9/10 Wifi
  • 280 beoordelingen 6.1/10 Netheid
  • 126 beoordelingen 7.8/10 Ontbijt
  • 99 beoordelingen 8.1/10 Zwembad

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