Quay West Suites Melbourne 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.8/5 2.205 beoordelingen

Quay West Suites Melbourne - Image 1
Quay West Suites Melbourne - Image 2
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Omschrijving

Extras van het hotel

  • U kunt gerust zijn met gratis toegang tot de AXA medische teleconsultatie

  • Hotel in appartementstijl in het hart van Melbourne met een prachtig uitzicht op de stad

  • Prachtig magnesiummineraalzwembad van 15 m, bevorderlijk voor de gezondheid

  • 24-uurs receptie en beveiligde overdekte parkeerplaats

Onze accommodaties

Suite

Superior-suite met 1 slaapkamer, 1 kingsize of queensize bed, etage 4-9, keuken, balkon

  • 3 pers. max
  • 52 / 559 sq ft
  • Beddengoed 1 x Tweepersoonsslaapbank(en) en 1 x Queensize bed(den)
  • Pluspunten van de accomodatie: Balkon

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Hotel locatie

Quay West Suites Melbourne

26 Southgate Avenue, Southbank
3006 MELBOURNE
Australië

Gps:-37.820398, 144.96709

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie

JARRAH RESTAURANT

Jarrah biedt een ontbijt in caféstijl

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.8/5  2.205 beoordelingen

TripAdvisor score  4.5/5  1.526 beoordelingen

Certificaat van uitmuntendheid 2023

Family holiday 2024

Tripadvisor-waardering 4.0/5

Jack S Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Rooms are a bit dated but well maintained. Top-notch location The kids loved the breakfast spread while the adults liked the coffee (this is Melbourne after all). But most of all, we loved the Aussie hospitality (shout-out to Malcolm & Stephen at the front desk)

Thanks Jack, we are so pleased you enjoyed your stay with us, your appreciation will be shared with the team.

Dated and disappointing

Tripadvisor-waardering 2.0/5

mrschapman1978 Gecertificeerde beoordeling door TripAdvisor

We had an overnight stay at the Quay West Suites and were surprised by how dated and run down it was, considering the cost of over $500 for a night and the other reviews online. We have stayed at almost every other 5 star hotel in Melbourne and found Quay West very disappointing in comparison. The rooms were really dated and we were placed in a room with broken air conditioning on a 36 degree day and the room was sitting at 26 degrees when we arrived. We were moved to another room with working aircon after complaining. Furniture was scuffed, cabinetry was broken with exposed hinges and it definitely did not have the look and feel of a five star hotel. The coffee machine had little pieces of glue in the tank which floated in the coffee, despite trying to clean it out many times. The breakfast was okay but pretty scant in comparison to other equivalent hotels like Le Meridien or the Novotel. The location is excellent, right in Southbank and well positioned for public transport and the arts centre district. Staff were helpful and polite.

Thank you for the review, we are truly sorry that there was an issue with the air-conditioning. I am pleased know we could move you to an alternative suite. We are also sorry we could not upgrade you further due to the issue. I will personally check the suite in light of your comment's and thank you for letting us know and for sharing the feedback.

Fijn verblijf

Avis-klantbeoordeling 3.5/5

Anoniem Zaken - ALL bevestigde berichten

Zeer vriendelijk personeel maar beperkte en onhygiënische spa.

Dear Bart We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Toplocatie en service. Helaas veel last van geluidsoverlast stad door enkel glas.

Avis-klantbeoordeling 4.0/5

Maarten Stellen - ALL bevestigde berichten

Top locatie. Alle bezienswaardigheden op loopafstand. Uitstekende service. Minpunten zijn geluidsoverlast stad door slechte isolatie en vloerbedekking appartement slecht voor allergieën.

Dear Maarten, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Relaxed en verzorgd!

Tripadvisor-waardering 5.0/5

316bartv Zaken - Gecertificeerde beoordeling door TripAdvisor

Ik verbleef hier 4 nachten. Na 2 weken op pad te zijn geweest was de wasmachine een uitkomst. Complete ruime suite, prima bed. Uitstekend ontbijt. De ontvangst is heel vriendelijk. Ligging is centraal, in hartje Melbourne met volop eettentjes en fraaie gebouwen. Goede WiFi

Thank you fir the great review, we are pleased you enjoyed your stay with us.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 997 beoordelingen 9.7/10 Locatie
  • 1.240 beoordelingen 9/10 Kamer
  • 1.298 beoordelingen 9.6/10 Service
  • 14 beoordelingen 4.6/10 Wifi
  • 480 beoordelingen 8.5/10 Comfort
  • 419 beoordelingen 8.8/10 Ontbijt
  • 334 beoordelingen 8.9/10 Netheid
  • 280 beoordelingen 8.6/10 Voorzieningen

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