Art Series - The Johnson Brisbane 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 884 beoordelingen

Art Series - The Johnson Brisbane - Image 1
Art Series - The Johnson Brisbane - Image 2
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Omschrijving

Extras van het hotel

  • Neem contact op met een reserveringsadviseur via 1300 987 610

  • Moderne, open suites en penthouses

  • 50 meter lang buitenzwembad en een uitgebreid fitnesscentrum

  • Modern restaurant en bar, en conferentie- en evenementruimten

  • Op loopafstand van winkels en restaurants

Onze accommodaties

Penthouse

Penthouse met drie slaapkamers

  • 6 pers. max
  • 300 / 3229 sq ft
  • Beddengoed 3 x Kingsize bed(den)
  • Uitzicht: Uitzicht op de stad of Uitzicht op het park
  • Pluspunten van de accomodatie: Balkon

Hotel locatie

Art Series - The Johnson Brisbane

477 Boundary Street
4000 SPRING HILL
Australië

Gps:-27.460345, 153.022981

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Vergaderzalen
  • 100% niet-roken accommodatie

Zwembad

Outdoor 50m Pool with Sundeck designed by Olympic Swimmer Michael Klim

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.3/5  884 beoordelingen

TripAdvisor score  4.5/5  1.095 beoordelingen

Certificaat van uitmuntendheid 2025

Dismayed and humiliated erstwhile loyal customers despite maintenance decline. Be very wary of Accor

Tripadvisor-waardering 1.0/5

everynameitryisalrea Gecertificeerde beoordeling door TripAdvisor

I am a platinum Accor member who, with my wife, has stayed at the Johnson hotel in Brisbane over many years, for business and recreationally, including every Christmas. Sometimes my wife needs to check in before my arrival, and there has never previously been a problem. I made a booking six weeks ago for a three night stay, telling them my ( named) wife would be checking in as I would not be arriving until much later. Before arrival, they sent an email telling us that the pool ( ( the hotels biggest drawcard for us) would be closed for maintenance throughout our stay. We were thinking they might offer some compensation for this, such as free parking. It is difficult to describe my surprise and dismay when my distressed, shocked wife rang me at our residence three hours away, from reception to say she was not allowed to check in. I spoke on phone to ? Manager..I asked the receptionist if I could please speak to the manager and she said she was the manager, but then frequently went off to speak to someone else, making sure my wife who was right there at reception, could not hear. No amount of reminding of our loyalty to the Johnson, and reminders that I had told them on booking six weeks before, that my wife would be checking in, and informing them of how refusal would mean my wife would have to drive three hours home and miss the start of a conference, dissuaded them from cheerily stating that my telling them six weeks before that my wife would be checking in was “ only a request” ( to which they had clearly felt no obligation to respond until checkin) and cheerily offering to cancel and refund our stay as though that would be a satisfactory resolution! We knew that they could resell our room at more than twice the price we had paid in advance. I have never in fifty years of travel, ever experienced such shock and dismay as result of careless dismissal by hotel management. I do not usually write reviews if they are going to be negative,but have no choice on this occasion, such is my dismay and anger at their humiliating treatment of myself and my wife. Accor is clearly operating outside of Australian rules of civility, and Australian standards of maintenance. Their front staff on this occasion acted as automatons in service to presumably threatening overlords ( ie threatening their jobs) and were unable to give any sensible, humane resolution to a situation where loyal customers in good faith had made a booking and were upfront about checking arrangements, and were going to have to drive an extra six hours when not allowed to check in on basis of failure of Accor to clearly alert customers that their spouses can under no circumstances check in first to hotel. This experience has made us realise we had been overlooking the severe decline in overall condition of the hotel and its amenity, over the past years. We won’t be staying at the Johnson again until there is new management. I would warn anybody thinking of becoming Accor plus member, not to!

A Nice Stay

Tripadvisor-waardering 4.0/5

Micwa Gecertificeerde beoordeling door TripAdvisor

On the positive side, the hotel was modern and clean and the staff were friendly and helpful. The room (suite) was very spacious and well appointed. Although located on the CBD fringe, there was a convenient free city loop bus stop just across the road and a few nice eateries nearby. However, the overall review was dragged down by several issues that were not major, but still annoying enough to rate a mention. The most annoying was the TV placement that was to the side of the bed due to the patio doors being in front of the bed. This made viewing quite uncomfortable. Other issues included yet another hotel shower that leaks all over the bathroom floor, a leaking vanity basin plug, a leaking coffee machine (that was fixed promptly), face washers that were not replenished every day and inefficient window noise insulation. Car park spaces were also incredibly tight. Overall, it was a nice stay, but would have been considerably better without these issues.

Thank you for sharing such a detailed review. We’re delighted to hear you enjoyed the modern, clean rooms, the spacious suite, and the friendliness of our team. It’s also great that you found our location convenient for exploring the city and nearby eateries. I’m sorry that several aspects of your stay fell short, from the TV placement and shower leaks to the replenishment of amenities and car park space. We appreciate your constructive feedback and will be addressing these issues with our team to improve our guests’ experience. We hope to have the opportunity to welcome you back and provide an even more comfortable stay in the future. Warmest, Grey – Duty Manager The Johnson

Girls weekend away

Tripadvisor-waardering 5.0/5

Natasha D Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

The staff were very attentive and accomodating. Check in was easy and our 2 bedroom apartment was modern & clean . We also liked the location .

Dear Natasha, Thank you for sharing your experience at the Johnson Art Series Hotel! We're so glad to hear you enjoyed your stay and found everything clean and modern. It's great to know the location worked well for you too. Our team will be thrilled to hear your kind words about their service; it truly means a lot to us. We hope to welcome you back again soon! Kind regards, Anh- Duty Manager

Teleurgesteld

Avis-klantbeoordeling 3.0/5

Thom Stellen - ALL bevestigde berichten

Prima hotel als het mooie zwembad niet dichtgegooid wordt op de eerste zonnige dag met 30+ graden na een week regen gehad te hebben

Dear Thom, Thank you for taking the time to tell us about your experience at the Johnson Brisbane - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Art Series, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anh and the Johnson team

Muy recomendable

Tripadvisor-waardering 5.0/5

334ricardohd Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

Excelente opción para hospedarse . El hotel superó mis expectativas pues la habitación era amplia y espaciosa con una muy bonita decoración . El hotel tenía varios servicios y estaba muy bien ubicado . El personal de recepción fue muy amable en todo momento. Recomiendo este hotel ampliamente

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 312 beoordelingen 8.2/10 Locatie
  • 655 beoordelingen 8.1/10 Kamer
  • 428 beoordelingen 8.1/10 Service
  • 5 beoordelingen 3.3/10 Wifi
  • 391 beoordelingen 8.1/10 Comfort
  • 207 beoordelingen 5.6/10 Netheid
  • 145 beoordelingen 7.7/10 Voorzieningen
  • 131 beoordelingen 8.5/10 Zwembad

Mogelijk gemaakt door Trustyou

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