Mercure Brisbane King George Square 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 3.9/5 4.092 beoordelingen

Mercure Brisbane King George Square - Image 1
Mercure Brisbane King George Square - Image 2
Mercure Brisbane King George Square - Image 3
Mercure Brisbane King George Square - Image 4

Omschrijving

Extras van het hotel

Geniet als gast van Mercure Brisbane King George Square van alle vijfsterrenfaciliteiten van het naastgelegen Pullman Brisbane King George Square: een fitnessruimte en de verleidelijk Bistro Allure en KG Bar.

Onze accommodaties

Boek dit hotel

Hotel locatie

Mercure Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australië

Gps:-27.4683, 153.02308

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  3.9/5  4.092 beoordelingen

TripAdvisor score  3.8/5  1.428 beoordelingen

An absolute disgrace

Tripadvisor-waardering 1.0/5

Melissa M Gecertificeerde beoordeling door TripAdvisor

Unpleasant hotel visit.

Tripadvisor-waardering 1.0/5

janelleb488 Stellen - Gecertificeerde beoordeling door TripAdvisor

Dear Janelle B, Thank you for your feedback. I sincerely apologize for the frustrations you experienced during your stay. We take your comments about the check-in process, room readiness, and maintenance issues seriously, and I will be addressing these matters with the team to ensure we improve our service and avoid similar situations in the future. I also regret that the check-out process did not meet expectations, and I apologize for the inconvenience with parking charges. Please know that your experience is not the standard we aim for, and I hope we can have the opportunity to welcome you back under better circumstances. Sincerely, Roshit Manmohan - Front Office Manager

Does not meet the minimum standards

Tripadvisor-waardering 1.0/5

Go801945 Zaken - Gecertificeerde beoordeling door TripAdvisor

Dear Go801945, Thank you for taking the time to share your feedback. I am truly sorry that your stay did not meet your expectations, and I apologize for the issues you encountered with the bathroom, air conditioning, and overall room condition. We strive to provide clean, comfortable, and well-maintained accommodations, and your experience highlights areas where we need to improve. Please know that I will be addressing these concerns with the team to ensure future improvements. We appreciate your honest feedback and hope to have the opportunity to welcome you again in the future. Sincerely, Roshit Manmohan - Front Office Manager

Disgusting

Tripadvisor-waardering 1.0/5

78jillf Stellen - Gecertificeerde beoordeling door TripAdvisor

Dear 78jillf, I'm truly sorry to hear about your frustrating experience. This is certainly not the standard of service we strive to provide. I regret the inconvenience caused by the air-conditioning issues and the delay in the release of the pre-authorization on your credit card. Your concerns about management's professionalism are especially concerning, and I sincerely apologize if you felt unheard or mistreated. Please know that I will personally follow up on your deposit refund and ensure that these matters are addressed with the team. We appreciate your feedback and take it seriously as we work to improve our service. Sincerely, Roshit Manmohan - Front Office Manager

Great Experience and Stay at Brisbane!

Tripadvisor-waardering 5.0/5

hemanth201190 Gecertificeerde beoordeling door TripAdvisor

Dear hemanth201190, Thank you for sharing your wonderful feedback! We are delighted to hear that you had an excellent stay with us. It’s great to know that you enjoyed our central location, spacious rooms, and the service from our staff. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Brisbane. Sincerely, Roshit Manmohan Front Office Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.595 beoordelingen 9.2/10 Locatie
  • 2.514 beoordelingen 5/10 Kamer
  • 2.004 beoordelingen 7.8/10 Service
  • 51 beoordelingen 5.8/10 Wifi
  • 1.008 beoordelingen 4.3/10 Netheid
  • 982 beoordelingen 4.7/10 Comfort
  • 613 beoordelingen 3.9/10 Voorzieningen
  • 554 beoordelingen 3.8/10 Sfeer

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