Pullman Brisbane King George Square 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 3.7/5 3.782 beoordelingen

Beste prijs
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Pullman Brisbane King George Square - Image 1
Pullman Brisbane King George Square - Image 2
Pullman Brisbane King George Square - Image 3
Pullman Brisbane King George Square - Image 4
Corner Ann and Roma Streets, 4000 BRISBANE, Australië

Omschrijving

Extras van het hotel

In Pullman Brisbane King George Square kunnen gasten gebruikmaken van tal van uitstekende faciliteiten, zoals een fitnessruimte met een prachtig uitzicht op Brisbane, een café, bar en een restaurant, en een conferentieruimte voor max. 750 personen

Onze accommodaties

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Hotel locatie

Pullman Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australië

Gps:-27.468323, 153.023248

Telefoon
Fax +61 7 3229 9618

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  3.7/5  3.782 beoordelingen

TripAdvisor score  4.0/5  2.512 beoordelingen

Management needs some attention to customer experience

Tripadvisor-waardering 3.0/5

523kerryd Gecertificeerde beoordeling door TripAdvisor

OK hotel but tired. Convenient location for some things. Left our bags with concierge to be bought to room but after an hour we collected them ourselves - and no-one even challenged us taking the bags. Bed good. Tried to call room service - no answer. Called front desk - no answer. Went to front desk to arrange a bucket of ice which was ordered but I was told I should have used the scan code on the tv ! I don’t turn on tv’s how would I know and the room service number if listed on the phone. Went back to room to check the scan code - yep it works but couldn’t order ice anyway - sigh ! Bathroom has moldy ceilings. Sister’s room had no seating except for a taped together desk chair. Windows are very dirty. At over $230 per night I expect better.

Very Disappointed

Tripadvisor-waardering 2.0/5

robert c Stellen - Gecertificeerde beoordeling door TripAdvisor

Staff very friendly and helpful Breakfast was included in my stay, which is fine, don’t buy it here it’s not worth it No rooftop barr as it was closed I was told it had been closed that day for maintenance but talking to other people it been closed for a while Other bar in lobby was also closed Very disappointing as one of the reasons we booked hotel was for it Pool and gym ok it small but fine Bedroom needs up dating badly Showers go cold, charging sockets not working , carpets are bear in places Needs an up date badly

Dear robert c, Thank you for sharing your feedback. We appreciate your kind words about our friendly and helpful staff. We sincerely apologize for the inconveniences you faced, including the closure of the rooftop bar, the lobby bar, and the issues with the room’s amenities. We understand your frustration, especially as the facilities were a key reason for your booking. Your comments regarding the room's condition have been noted, and we will prioritize updates to improve the guest experience. We hope to have the opportunity to serve you better on your next visit. Sincerely, Roshit Manmohan Front Office Manager

There are better hotels for less

Tripadvisor-waardering 2.0/5

Happy_Traveller_1970 Gecertificeerde beoordeling door TripAdvisor

In a word - dated. Our experience was not great. Check in was not ready at the normal time, and when we were sent to the room (we had to ask - they didn't tell us despite being told to wait and they'd let us know) it still had a cleaner in it. A different room was arranged, and that room had a malfunctioning toilet (that took two complaints to fix, and even then still didn't really work but we gave up). The room phone was broken, and the room itself was very tired. Sparsely furnished, the carpet had holes, the chair was shedding material, the bathroom door wouldn't close, the curtains were hanging off. Everywhere you looked it was showing signs of age. It is in desperate need of a refresh. Breakfast was OK, nothing special, but super busy - they were turning guests away telling them they were full and to "try again later". If it was a 3 star hotel, at a 3 star price, you might think fair enough. But for a hotel that calls itself 5 star and charges a 5 star rate... it was not. On the plus side - the room was a good size for what it was, the location is great, and the concierge was very helpful. You can do better, for cheaper.

Dear Happy_Traveller_1970, Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet expectations. It is concerning to hear about the issues you faced during your stay, particularly with the room condition, service delays, and malfunctioning amenities. Please rest assured that we take this feedback seriously, and I will ensure it is addressed with the relevant teams to improve the experience for future guests. We are glad to hear that the room size, location, and concierge service were positive aspects of your stay. We will certainly be working to enhance other areas to better align with the high standards our guests expect. We hope you will consider staying with us again in the future, and we will strive to make your next visit a much more enjoyable one. Sincerely, Roshit Manmohan Front Office Manager

Not recommended - 3 star hotel

Tripadvisor-waardering 1.0/5

K M Gecertificeerde beoordeling door TripAdvisor

This Pullman is definitely not 5 star - tried to check in at 2pm and the room was not ready. Waited half an hour and then told room was ready. Went up and staff were still cleaning -waited 15 minutes and still not ready so asked for another room. Hotel is very tired, carpet in room worn bare, curtains not hung anymore, toilet flush was broken so tried to call reception and phone was not working… room was not particularly clean with brown splash stains up the wall and bathroom door, shower head clogged so only a few of the water holes worked… Not recommended. Maybe 3 stars at best…

Dear kmX9553PK, Thank you for taking the time to share your feedback. I sincerely apologize for the issues you encountered during your stay. It is disappointing to hear about the delays during check-in, the condition of your room, and the maintenance problems you experienced. These are certainly not the standards we strive to uphold, and I understand your frustration. I will address these concerns with our team to ensure these issues are rectified promptly. We truly value your comments, and I hope you will consider giving us another chance in the future to provide you with a more enjoyable experience. Sincerely, Roshit Manmohan Front Office Manager

Prima hotel kamers moeten schoner

Avis-klantbeoordeling 2.5/5

As Zaken - ALL bevestigde berichten

Zwarte Haren in het bed gevonden dat kan echt niet.

Dear Bas, Thank you for your review and for bringing your concerns to our attention. We sincerely apologize for the cleanliness issue you encountered in your room. This does not reflect our usual standards, and we will address this with our housekeeping team to ensure it doesn’t happen again. On a positive note, we're glad you appreciated the timely replenishment at breakfast. We will also work on improving our priority member service for a better experience. We hope to welcome you back one day. Sincerely, Roshit Manmohan - Front Office Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 973 beoordelingen 8.7/10 Locatie
  • 2.184 beoordelingen 4.9/10 Kamer
  • 1.777 beoordelingen 6.3/10 Service
  • 53 beoordelingen 2.2/10 Wifi
  • 957 beoordelingen 5.1/10 Comfort
  • 625 beoordelingen 4.3/10 Netheid
  • 545 beoordelingen 4/10 Sfeer
  • 471 beoordelingen 3.5/10 Voorzieningen

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Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.