Pullman Brisbane King George Square 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 3.6/5 3.872 beoordelingen

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Omschrijving

Extras van het hotel

In Pullman Brisbane King George Square kunnen gasten gebruikmaken van tal van uitstekende faciliteiten, zoals een fitnessruimte met een prachtig uitzicht op Brisbane, een café, bar en een restaurant, en een conferentieruimte voor max. 750 personen

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Hotel locatie

Pullman Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australië

Gps:-27.468323, 153.023248

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

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Meer informatie

ALL beoordeling  3.6/5  3.872 beoordelingen

TripAdvisor score  3.9/5  2.544 beoordelingen

Don't do it!!!

Tripadvisor-waardering 1.0/5

TanioraK Gecertificeerde beoordeling door TripAdvisor

What a disaster! Couldn't book a carpark online when we arrived there was no parking available. We parked across the road and it was much cheaper. At check in the lady have us our room card with no information of where breakfast is or where we'd find the restaurant. Got to our room and its definitely outdated! For the price you pay for a room in the 13th floor its safe to say we won't return anytime soon. Paint was peeling in the bathroom, our room needed a good vacuum. Shower door kept jarring open and water would leak out onto the floor. Very poor lighting. Went to find the rooftop bar, asked the security man where we could find it, he said due to a function we can order a drink there but we have to take the drink back to our room. The is located in the mercure tower which is a long way to be taking our drinks back to the pullman tower. Finally got to the rooftop and managed to get a table. Went to order some drinks for me and my partner and the barman obviously had an attitude problem, rude and abrupt. No one was monitoring the function as they were coming on the in-house guest side of the barrier to order drinks which was very disappointing. Breakfast........ We went early so you'd be thinking everything should be nice and fresh, well the bacon was hard and eggs over done, seating was very spacious but when you go to get your food it was very compact almost bumping into each other. Sausages were sitting in oil which wasn't good. Bad start to the day. In the afternoon we wanted to go for a swim but were told the pool closes at 5pm. Its 28'c late afternoon but couldn't use the pool, so disappointing. We thought we could try the rooftop bar before we head out and as we approached the lift at the Mercure bar the was a sign that said the bar was closed due rain? Or wet weather. The thing in the morning there were light showers. By the afternoon the sun was our not a cloud in the sky and as a guest it felt like I'd spent money on a place where you couldn't take advantage of the facilities. An absolute let down and 100% disappointing! You're literally paying for the location rather then the actual property. So after the failed attempt to use to rooftop bar we went to the restaurant bar to enjoy our welcome drink. As we sat at a table an in-house guest had ordered their welcome drink to. They asked the young barman if they could sit in the restaurant ( which was empty) but were told they had to remain in the bar as where they wanted to sit is a restaurant only? Seriously? I'm now willing to give up my points and Status to join another brand. What a let down!!!!

Tired and in need of an upgrade

Tripadvisor-waardering 2.0/5

B125BOgaryt Gecertificeerde beoordeling door TripAdvisor

Stayed one night. Concierge was very rude. Car park full told just park across the road. We did that and paid $30 overnight compared to the hotel at $50 overnight. Room was shabby and tired with the covering warn off the desk chair. Bathroom not clean. Main bar booked out for a private function and had to go to the cafe for our welcome drink. Left next morning and went to get the car and the same concierge was rude again saying do be more than 15 minutes to go back to the room and proceed to checkout. Pullman Melbourne and Pullman Brisbane are chalk and cheese. Brisbane is so tired and in need of a major upgrade and staff education. Won't be back anytime soon.

Great location in Brisbane

Tripadvisor-waardering 5.0/5

DelanA82 Gecertificeerde beoordeling door TripAdvisor

I had a wonderful 3 night stay here. The location is very convenient. I was here for work purposes. Staff were helpful and facilities great. Breakfast and dinner was good. Rooms were very spacious. Gym and pool access was handy

Very disappointing stay — not 5-star quality

Tripadvisor-waardering 1.0/5

Samantha M Gecertificeerde beoordeling door TripAdvisor

The Pullman Brisbane King George Square is in desperate need of renovation. The carpet in our room was threadbare, the bathroom dated with a shower over bath and no exhaust fan, and the whole room looked worn and tired. The lifts are noisy and slow, and street noise on level 7 was constant — very little soundproofing. The gym (shared with the Mercure next door) had no air-conditioning, old equipment, and the connecting passage smelled strongly of mould. Calls to reception and concierge were never answered. Nothing in the minibar, and overall facilities did not match the advertised standard. The only positive was a comfortable bed, though the pillows were flat. For the price, there are far better hotels nearby. Disappointing and not close to 5-star quality.

Good afternoon, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Brisbane King George Square. I sincerely regret to learn that your experience did not meet your expectations, particularly concerning the condition of your room and the amenities provided. We appreciate your observations regarding the room decor and bathroom facilities; your comments regarding the lifts and noise disturbances have been duly noted. We understand that a peaceful environment is essential for our guests’ comfort. Additionally, I apologize for the lack of prompt responses from our reception and concierge teams, as we strive to maintain high levels of service. It is disappointing to hear that our fitness facilities did not meet your expectations, and I assure you that we regularly review our amenities to ensure they align with our standards. Your feedback is invaluable in helping us identify areas for improvement. Thank you once again for your insights. We hope to have the opportunity to welcome you back to Pullman Brisbane King George Square in the future to demonstrate our commitment to enhancing our guest experience. Best regards, Guest services Manager Pullman Brisbane King George Square

Prima hotel kamers moeten schoner

Avis-klantbeoordeling 2.5/5

As Zaken - ALL bevestigde berichten

Zwarte Haren in het bed gevonden dat kan echt niet.

Dear Bas, Thank you for your review and for bringing your concerns to our attention. We sincerely apologize for the cleanliness issue you encountered in your room. This does not reflect our usual standards, and we will address this with our housekeeping team to ensure it doesn’t happen again. On a positive note, we're glad you appreciated the timely replenishment at breakfast. We will also work on improving our priority member service for a better experience. We hope to welcome you back one day. Sincerely, Roshit Manmohan - Front Office Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.178 beoordelingen 8.6/10 Locatie
  • 2.477 beoordelingen 4.8/10 Kamer
  • 1.968 beoordelingen 6.3/10 Service
  • 45 beoordelingen 3.7/10 Wifi
  • 1.028 beoordelingen 5.4/10 Comfort
  • 757 beoordelingen 4.3/10 Netheid
  • 656 beoordelingen 3.7/10 Sfeer
  • 594 beoordelingen 3.2/10 Voorzieningen

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