The Chen Melbourne - Art Series 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 907 görüş

The Chen Melbourne - Art Series - Image 1
The Chen Melbourne - Art Series - Image 2
The Chen Melbourne - Art Series - Image 3
The Chen Melbourne - Art Series - Image 4

Açıklama

Otel ekstraları

  • A fully equipped, state-of-the-art gymnasium is available to all guests throughout their stay.

  • Take in uninterupted views of Melbourne's CBD skyline from the level 24 Pool Deck

  • Our unique, boutique accommodation features walls adorned with art of Zhong Chen

  • We are a convenient 5 minute walk to Epworth Private Hospital and Box Hill hospital

  • Enjoy our entertainment pavilion which is complete with barbeques and seating to wine and dine

Konaklama olanaklarımız

Otelin konumu

The Chen Melbourne - Art Series

850 Whitehorse Road
3128 BOX HILL
Australia

GPS:-37.817567, 145.118462

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima

Yüzme havuzu

The Chen features an impressive 25m rooftop pool with expansive views across Box Hill and the Melbourne city skyline. Take a dip or lay poolside on the large sundeck. For those wanting to stay undercover, set yourself up in entertainment pavilion complete

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Daha fazla bilgi edinin

ALL Puanlama  4.3/5  907 görüş

TripAdvisor Derecesi  4.5/5  579 görüş

2024 mükemmeliyet sertifikası

Good stay for 2 nights.

Tripadvisor puanı 4.0/5

Hsin L Aileler - TripAdvisor onaylı yorum

First time experience to stay at the chan hotel for 2 nights. Good location near boxhill centre Food and restaurants and shopping centres. Lots different choices Room is big and clean.fits family ofb4 easily Need some entertainment on TV! Remember to book for car park in advance.

Dear Hsin, Thank you for taking the time to share your feedback. We are delighted that you enjoyed your stay and hope to welcome you back to our hotel again. Sincerely,

Good location, but pricy

Tripadvisor puanı 3.0/5

Jeanny Juan Y TripAdvisor onaylı yorum

The hotel is located right next to Box Hill station, which has lots of restaurants and shops nearby. The staff at the counter and the service are okay but no effort to help you more. The room is ordinary. It is pretty disappointing that the room has no smart TV! You pay for the location.

Dear Jeanny, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Chen, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us so that we can take appropriate measures to address the problem and improve our guest experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

The Chen - A let down :-(

Tripadvisor puanı 1.0/5

MAREFAMILY TripAdvisor onaylı yorum

Stayed at 4 different hotels for Nunawading basketball Tournament. This hotel was a real big let down. From parking and finding the actual lobby, check in and eventually getting into our room. Walking through dark alleyways, trying to find the hotel lobby, minimal signage, finally reaching check in - a very uninviting space. Multiple lifts, permanent residents residing in the building as well. We've had to walk to multiple lifts, had to revisit the lobby a couple of times due to our swipe cards not actually working. The room was the worst that we've stayed at and not what you would expect for a 5 * hotel in terms of cleanliness. Stay somewhere else. Photos attached.

Dear Mare Family, Thank you for taking the time to tell us about your recent experience at The Chen Melbourne - Art Series. Please allow me to express my sincerest apologies, that your experience did not meet your expectations. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us so that we can take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns regarding the carpark accessibility and signage and the cleanliness of the room, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Wonderful Staff!

Tripadvisor puanı 5.0/5

Libby P TripAdvisor onaylı yorum

I booked my stay with my 2 boys to celebrate my last round of chemo, so was quite unwell also at the time. The staff couldn't be more accommodating with letting me leave my car close to reception, coffee vouchers and late check out. The pool looked divine, sadly too cold to use at the time.

Dear Libby, Thank you for the glowing review of our hotel and team! We are delighted that you enjoyed your stay with your two boys and we hope to welcome you all again. Sincerely, Madeleine

A great experience in a location chosen due to a business engagement

Tripadvisor puanı 5.0/5

David W TripAdvisor onaylı yorum

I stayed last week for a night, as part of a work-related trip. The team were welcoming upon arrival and explained all the features of the hotel including restaurant options. The room was excellent with all the amenities I required including a Nespresso machine, and the location was perfect for where I needed to be the following day.

Dear David, Thank you for the wonderful review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again soon. Sincerely, Madeleine

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Diğer web kullanıcıları otelimizi değerlendirmektedir

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  • 328 görüş 5.7/10 Hijyen
  • 120 görüş 8.3/10 Otel Ambiyansı
  • 91 görüş 9.1/10 Havuz
  • 27 görüş 5.3/10 Kahvaltı

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