Hotel Chadstone Melbourne - MGallery by Sofitel

Bilgi mesajı

Hotel Chadstone Melbourne - MGallery by Sofitel 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 781 görüş

ALLSAFE onaylı otel

Bir haritada görmek

Açıklama

Otel ekstraları

  • Local, seasonally sourced cuisine

  • Extensive wellness facilities at Holism Retreat day spa

  • Anytime In Room Dining

  • Fashion, art & design await your discovery

  • Dive into relaxation at the indoor rooftop pool

Otelin konumu

Hotel Chadstone Melbourne - MGallery by Sofitel

1341 Dandenong Road
3148 CHADSTONE
Australia

  • Shuttle Bus:  Federation Square

  • Uçakla

    TULLAMARINE MEL 43km / 27 mil mesafede

  • Arabayla

    WARRIGAL ROAD 1,2km / 0,75 mil mesafede

  • Trenle

    HUGHESDALE 1,5km / 0,93 mil mesafede

GPS:-37.888445, 145.082125

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Özetle
Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Sağlık merkezi
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları

Pastore

From small plates to full tasting experiences, the menu by Scott Pickett presents Italian cuisine with Australian references, with a focus on woodfire-fuelled cooking and handmade pasta. Pastore warmly welcomes you for all occasions.

Konaklama olanaklarımız

Hotel Chadstone Melbourne MGallery by Sofitel offers exquisite accommodation next to Chadstone Shopping Centre. Impeccable service and contemporary, stylish guest rooms, perfect for both the business and leisure traveller. Elegant aesthetics immediately transform you to a glamorous world, where each suite has a unique view overlooking Melbourne's city skyline, Port Phillip Bay or Mt Dandenong Ranges.

Konuk değerlendirmelerimiz

Hotel Chadstone Melbourne - MGallery by Sofitel
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Daha fazla bilgi edinin

ALL Puanlama  4.3/5  781 görüş

TripAdvisor Derecesi  4.0/5  119 görüş

Coupled stay

Tripadvisor puanı 5.0/5

David K TripAdvisor onaylı yorum

A very clean hotel which was a pleasure to stay at. The shopping was great and the views from the 12 th floor pool area were fantastic. Such a contrast after staying at the Pullman on Queens Road the previous week which was dirty and had poor service. No follow up nor apologies forthcoming!

Our stay

Tripadvisor puanı 5.0/5

bigtim63 TripAdvisor onaylı yorum

Coming from a small country town we where welcomed by really friendly staff who made us feel at home nothing was a problem for them the room was amazing our nine year old loved the view it was so good we will be telling people to stay there thanks so much for a wonderful time

Great place to stay

Tripadvisor puanı 5.0/5

Ern B TripAdvisor onaylı yorum

We went for a birthday celebration. Staff were welcoming and very helpful.Accessing the parking was tricky but accessing the shopping centre was easy. It was a very relaxing break and will stay there again.

Great Stay

Tripadvisor puanı 5.0/5

munishgera TripAdvisor onaylı yorum

The team at Hotel Chadstone does a fantastic job. Check in at the reception , Altus Bar dining experience , Room Service and Breakfast at Pastore , everything was seamless . A small technical issue was Pool access did not work even when you booked. Had to rely on other guests to open the door . Thanks a lot , we will be back.

Thoroughly enjoyed our stay

Tripadvisor puanı 5.0/5

Kaylene B TripAdvisor onaylı yorum

Overall our stay was lovely, it was a mum and daughter trip, we went shopping and returned to the restaurant for lunch, the male waiter who sorted the account at the end wasn't very friendly, he didn't speak to us the entire time we were there, I handed over my voucher for the complimentary drink which he declined until I explained the waitress had confirmed we could use it, he huffed and processed the transaction, both my daughter and I commented on how rude he was, otherwise all other staff were very friendly.

Upscale disappointment

Tripadvisor puanı 2.0/5

gubby TripAdvisor onaylı yorum

Things have changed - Is Covid to blame or is this the new makeup of a Luxury getaway? We arrived on November 18 as a special treat for my husband's birthday. No Concierge at entry and only little attention given to our Valet parking request. No welcome at the check-in desk. Pre-booking of all facilities eg restaurant rooftop bar, pool area was necessary and pool booking unavailable due to cleaning, even though I had booked it. Staff and food at the rooftop bar excellent and the staff at Pastore Restaurant tried very hard. Just not what I had hoped for from a Sofitel branded product.

not quite right

Tripadvisor puanı 3.0/5

julianmaxwellrob2021 TripAdvisor onaylı yorum

The hotel, rooms, reception and housekeeping are excellent. However the Altus bar, great location but the barperson could not mix cocktails, Dry martini had more water than gin and the negroni had very little campari, not impressed. Room service, for breakfast, lunch and dinner, no spoons supplied, ever tried eating yogurt with a fork, forgot one desert. Staff very good but felt a little more care is required.

Great hotel

Tripadvisor puanı 5.0/5

647aliciaw TripAdvisor onaylı yorum

Great hotel, with really nice spacious rooms. wonderful staff, that are extremely helpful. And of course the location is great, right next to the shopping centre, Meat & Wine Co and heaps of other restaurants in and around the shopping centre precinct

Refreshing, modern and convienent

Tripadvisor puanı 5.0/5

Glen M İş - TripAdvisor onaylı yorum

We enjoyed the freshness of the hotel, looks great, welcoming and convenient to Chadstone Shopping centre, great range of restaurants and food, easy parking. Great views & roof top pool, Very friendly service.

Exceptional service

Tripadvisor puanı 5.0/5

aladore2854 İş - TripAdvisor onaylı yorum

Hemant Would like to mention great customer service by Hemant, he was great to deal with tried his best to make my stay at hotel chadstone live upto it's name :) clean rooms like the design would recommend 100%

Met all our expectations

Tripadvisor puanı 5.0/5

ghurst10 TripAdvisor onaylı yorum

Chosen for a mid week escape & an escape it was. Upgraded to 9th floor Superior King with sweeping views looking SW across suburban Melbourne, the city & the Bay. Very luxurious & service left nothing to be desired. Parking is secure & very convenient. The 24 level bar is amazing & dining in the restaurant was great with spectacular food.

Really Disappointed

Tripadvisor puanı 2.0/5

Jessicajane1982 TripAdvisor onaylı yorum

Sadly I was really disappointed with my trip. I had planned a much needed girls night with my bestfriend as we have small children. We were really looking forward to it. Firstly it took 25 mins to book in as there was only one person on counter and a massive line. This was 3pm on a Saturday. There was some staff member fluffing around in a suit moving an empty luggage cart around the foyer trying to look busy. My friend asked him if he could assist on counter but he said no and something about changing over of managements shift. We got the room and were really excited to have a few glasses of bubbles. My friends champagne was warm so we needed ice. My friend went out into the hall way and bumped into a housekeeper who said she would organise it. 25 minutes later and no ice my friend calls reception for the ice and also someone to help set up GoogleCrome as the tvs don't have any pay TV stations. Reception said the ice would be right up but they she didn't know how the GoogleCrome worked and couldn't help. Another 20 mins later no ice so I call reception and order it again and also ask about the GoogleCrome. I must have gotten someone else as they said the ice will be right up and they are sending someone up to sort the GoogleCrome. After another 15 mins my friend had to grab something from her car and then go looking for the ice. She leaves and 2 mins later I get a knock at the door. No ice! But I was offered a cup and saucer. She gets back about 15 mins later. She ended up going to the Bar to get some ice there. Couldn't believe it still hadn't been delivered. So if you want good service... do not book here! Also the room was dirty!!!! Not a great sign when you believe all this deep cleaning is happening because of the Corona Virus. We moved a bedside table to put in between our twin beds as we needed something to put our shared cheese platter on. The amount of dust underneath was unbelievable. I was able to scrape it into a massive pile. So id say it have never been vacuumed since the hotel was built. It was all just such as shame as we were so looking forward to our night. I expected it to be much better.

Very modern impressive hotel

Tripadvisor puanı 4.0/5

elizabeth m TripAdvisor onaylı yorum

We had a comfortable stay in a relatively new hotel in a good position next to a huge shopping complex.Buffet breaky Covid style was ok but nothing over the top. Staff were generally pretty good and the room was clean and comfortable.

Such a wonderful piece of luxury out of the city.

Tripadvisor puanı 5.0/5

carmen p TripAdvisor onaylı yorum

We stayed here for a quick short break. The hotel staff are friendly and go out of their way to assist. The hotel is art deco and the luxury extends across the hotel. Would highly recommend for a function, a shopping trip or just to relax and not leave the premises at all. Thank you Hotel Chadstone we had a ball.

Nice location and hotel

Tripadvisor puanı 4.0/5

Kaylene B TripAdvisor onaylı yorum

The hotel and location was very nice, and convenient for what I was looking for. At check in I felt they were underprepared, as a Platinum member I did not receive my welcome drink voucher at check in and was required to contact reception to follow up, robes and slippers were being placed in the room after we had checked in. There was no opportunity to take advantage of the membership with 50% off food as the restaurant was closed, There was no control over social distancing at breakfast.

Very comfortable hotel

Tripadvisor puanı 4.0/5

OB52 TripAdvisor onaylı yorum

Second time stay at Chadstone and again found the rooms and facilities excellent. Efficient, personal and pleasant experiences at reception. Room was spacious and very comfortable, spotlessly clean in all areas. Good size bathroom and amenities. Great location if you're in the area for shopping with plenty of places to eat. Our only disappointment was with the breakfast. We understand that Covid restrictions impact on catering, but both the service and the food could have been much better. Hopefully, the breakfast service we received prior to the pandemic will again return to this hotel. We certainly recommend staying and would do so again if in the area.

Very Good

Tripadvisor puanı 4.0/5

552ronr TripAdvisor onaylı yorum

A really nice hotel with a beautiful view of the City and surrounding suburbs. Lovely Swimming pool spa and bar. Friendly staff. Found a piece of plastic on table below TV and window was not cleaned from inside!! Dinner in Restaurant was great.

Stylish Rooms

Tripadvisor puanı 3.0/5

Darren M TripAdvisor onaylı yorum

Stayed here on 28th Dec in a Deluxe Suite. Room was very nice and well appointed. I stayed in this hotel when it first opened and the staff were great. It would appear that their service levels have now fallen away significantly. We dropped our bags at reception at 12pm and went shopping. Received a call to say room was ready at 2pm, went back checked in and half expected bags to be in our room, they were not. We booked a deal with them that included a bottle of wine and $30 food drink credit. I had to ask for the wine and on check out had to get the bill adjusted to include the $30 off. The Pastore restaurant attached to the Hotel is not open Monday. The hotel used to have a restaurant called the Altus but it is closed. You can not just walk into the bar, you need to book a time. When I asked where we could eat I was told they have a tapas menu in the bar. Being an Accor Plus member I asked if I could use my card for 50% off food there and was told yes. When we went there we were told it cannot be used. young guy at reception did not know how to handle my disappointment of being told the wrong information. I saw the manager and to his credit he resolved it. On night 2 we ate in the Pastore Restaurant but received discount only off Main Meals so Accor Plus members be aware of this. We booked for breakfast at 9.45am. We both ordered omelettes which arrived at 10.40am and there were only 4 other tables when we arrived. We were asked 3 times by different people if we would like to order. Told 2 different people we didn't want savoury treats but still got them anyway. We went back to the room at 11.10am to get our bags but key didn't work as it was after 11am. I think overall this hotel when it first opened had a vision for what they were trying to achieve but they are well short of where they would like to be. No real benefits for Accor Plus members here either with limited dining options.

Steer clear of breakfast!

Tripadvisor puanı 4.0/5

X5006UOjames TripAdvisor onaylı yorum

Horrible breakfast...we actually couldn't believe it was possible to take an hour to serve eggs on toast, but it is possible. Also the pool is way too cold...3rd stay here for the year and no change to pool temp.

Highly recommended

Tripadvisor puanı 5.0/5

vanessalpatten TripAdvisor onaylı yorum

Incorporated a mini break with shopping at Chadstone Xmas shopped, cocktailed , rested and repeated Hotel is beautiful staff obligingly awesome Then we repeated .. shopped & cocktails Exhausted we called in room service The desert being the highlight Can’t wait till I return

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