Mantra Legends Surfers Paradise 4성

고객 평점 (ALL 평가) 4.2/5 2,352 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mantra Legends Surfers Paradise - Image 1
Mantra Legends Surfers Paradise - Image 2
Mantra Legends Surfers Paradise - Image 3
Mantra Legends Surfers Paradise - Image 4
25 Laycock St, 4217 SURFERS PARADISE, Australia

호텔설명

호텔 추가 정보

  • All rooms feature private balconies with views across the beach, canals or Gold Coast skyline

  • Located just 100 meters from the Famous Surfers Paradise Beach, ideal for a summer holiday

  • Host your next event with us, as Mantra Legends features extensive conferencing facilities

  • Our onsite restaurant & bar serve delicious meals & refreshing beverages, located in the lobby

  • Relax on our elevated spa deck or have a dip in the pool to cool down on those hot summer days

숙박

호텔 위치

Mantra Legends Surfers Paradise

25 Laycock St
4217 SURFERS PARADISE
Australia

GPS:-28.004683, 153.429653

전화
팩스 +61 7 5588 7885

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  2,352 리뷰

TripAdvisor 평가  4.0/5  3,934 리뷰

위치가 좋음

고객 평점 4.0/5

익명 1인 - 전체(All) 통지 확인

트램과 가깝고 서퍼스 파라다이스 비치도 가까움 카빌몰도 바로 옆이라 식사장소도 다양함

J. Cho님께, Thanks so much for taking the time to leave a review! I am delighted to read you found our central location so perfect and that you enjoyed your stay with us. I hope we can welcome you back for another excellent stay soon! Kindly, Elena Gligorova Front Office Manager

Underwhelming and overpriced

트립어드바이저 평점 2.0/5

foodieofaus Solo travel - TripAdvisor 인증 리뷰

Legends Hotel, once a beacon of charm, now stands as a shadow of its former glory, seemingly abandoned by its investors. The foyer, adorned with disheveled lounges, is marred by unsightly stains, while the guests' lack of poolside etiquette has taken a toll on the hotel’s interior. The lifts, often wet, and the semi-damp carpets in the corridors contribute to an unpleasant odor, only faintly masked by plug-in scent dispensers. The guest rooms, however, are surprisingly well-maintained, featuring a Kmart-style décor that lacks sophistication. The beds are average to firm, with by clumpy synthetic pillows. When inquiring about alternative bedding options, the straightforward response was simply, "No, that's it." Overall, Mantra Hotels leave much to be desired for those seeking an experience beyond the ordinary. The offerings are basic at best, barely qualifying as a three-star establishment. The prime location is the sole redeeming quality in an otherwise disappointing stay.

Dear guest, Thank you for sharing your feedback regarding your recent stay at Legends Hotel. I am genuinely sorry to hear that your experience did not meet expectations, and I truly appreciate the time you took to outline the various aspects that you found unsatisfactory. I apologize for the issues you encountered in the foyer, lifts, and corridors. We understand how important first impressions are, and I am sorry that the condition of these areas did not reflect the standard we aim to maintain. I will ensure that our team addresses the cleanliness and maintenance of these public spaces as a priority moving forward. It’s also concerning to hear that the bedding and room amenities did not meet your comfort preferences. We aim to provide a restful environment for all our guests, and I will be discussing your feedback with our housekeeping team to explore ways we can enhance the quality of the bedding and respond more effectively to special requests. While we do pride ourselves on our prime location, we know that excellent service and quality accommodations are just as important, and I apologize that we fell short during your stay. I value your feedback, and please rest assured we are committed to improving the experience for our guests. If you would be willing to give us another opportunity in the future, we would love to exceed your expectations. Should you have any further concerns or suggestions, please don’t hesitate to reach out.

Great Location, good service

트립어드바이저 평점 4.0/5

natasha b TripAdvisor 인증 리뷰

We had a lovely stay here. The bed was comfortable and the pillows were fluffy. It’s in a fantastic location, great views, walking distance to the main street and venues. Staff were accommodating wherever possible. My only suggestion is turn up your breakfast Bay Marie's. The hot breakfast was always just luke warm.

Dear Natasha, We very much appreciate your comments regarding your stay at the Mantra Legends Surfers Paradise. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kindly, Jordan Egan Assistant Manager

Did not meet expectations

트립어드바이저 평점 2.0/5

Eve G TripAdvisor 인증 리뷰

The location is great and the staff are friendly however I would not recommend. Unfortunately the room we booked (king studio) differed from the photos, which I understand can happen, but there were other issues - the room had an unpleasant smell, the carpet was old and dirty, the tv did not work, the surfaces of the room had dust plus one of the towels had marks. The staff did get the room cleaned and tv fixed immediately however for a 4 star hotel you would expect to walk into a clean hotel room with tv working.

Dear Eve, Thank you for taking the time to tell us about your experience at the Mantra Legends Surfers Paradise. I do apologise for the disappointment endured during your stay with us, this is absolutely not our standard. Please do not hesitate to be in contact if you wish to discuss the matter in further details. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindly, Jordan Egan Assistant Manager

Great location, friendly staff, good breakfast

트립어드바이저 평점 5.0/5

Tracey B TripAdvisor 인증 리뷰

Staff were extremely helpful & friendly, facilities were lovely, hotel is in a great location close to beach, shops & restaurants, beds were comfortable, buffet breakfast had a good selection of hot & cold foods and was enjoyable, pool area was nice with plenty of areas to sit &relax

Dear Gatremma, Thanks so much for the amazing review! We loved having you as our guest and we hope to welcome you back for another perfect stay soon! Kindly, Elena Gligorova Front Office Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,446 리뷰 9.2/10 위치
  • 1,928 리뷰 6.3/10 객실
  • 1,478 리뷰 8.4/10 서비스
  • 26 리뷰 4.3/10 인터넷 가격
  • 759 리뷰 5.7/10 청결도
  • 686 리뷰 4.4/10 안락함
  • 405 리뷰 7.8/10 조식
  • 149 리뷰 6.6/10 음료

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주변에 있는 다른 시설

Surfers Paradise 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.