Peppers Soul - Surfers Paradise 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.4/5 2.539 Bewertungen

Peppers Soul - Surfers Paradise - Image 1
Peppers Soul - Surfers Paradise - Image 2
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Beschreibung

Hotel-Extras

  • Einen Reservierungsberater erreichen Sie unter 1300 987 610.

  • Ungehinderter Meerblick

  • Täglicher Service, kostenloses WIFI, kostenlose Parkplätze

  • Luxuriöse Apartments mit Meerblick

  • Mehrfach ausgezeichnetes Restaurant Seaduction

Unsere Unterkünfte

Penthouse

Präsidenten-Suite Deluxe

  • 9 Personen
  • 450 / 4843 sq ft
  • Bettwäsche 2 x Kingsize-Bett(en) und 2 x Einzelbett(en) und 1 x Queensize-Bett(en)
  • Aussicht: Ozean-/Meerblick
  • Vorteile der Unterkunft : Balkon

Lage des Hotels

Peppers Soul - Surfers Paradise

8 The Esplanade
4217 SURFERS PARADISE
Australien

GPS:-28.001037, 153.430649

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Haustiere nicht erlaubt
  • Shuttle
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Konferenzräume
  • 100 % Nichtraucherhotel

HYDE PARADISO

In diesem wunderschönen Restaurant dominieren Akzente aus Leder und Kuhfell das geschmackvolle Ambiente. Das moderne Menü setzt sich zusammen aus lokalen, saisonalen Produkten. Passend dazu werden erstklassige lokale und internationale Weine kredenzt.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.4/5  2.539 Bewertungen

TripAdvisor-Gesamtwertung  4.5/5  3.802 Bewertungen

Extremely disappointed. Rude staff, dirty room and staff have given a key card to an unknown person, police report filed

Note Tripadvisor 1.0/5

Christopher A Familie - Zertifizierte TripAdvisor Bewertung

Extremely disappointed! Concierge have endlessly been less than helpful, we arrived to the hotel to check in, we booked through a travel agent and we weren't told about a $2,000 security bond required. I completely understand that this is not on the hotel however they were so unhelpful with the situation that they would not offer a solution at all, i offered to drop to a lower room and asked for any other options, all of which we were told that this is not possible. We have paid $5,700 for 4 nights accommodation, and they were more than happy for us to leave to another hotel if we did not come up with this $2000 which we have had to borrow from a friend to do so. Upon arriving in the room, we found old food in 2 different places, again, for a nearly $6000 room for 4 nights, absolutely disgusting. on our second day at the hotel, we had been out all day and no one from the room had been near sand at all the whole trip, we arrived back at our hotel after a day at sea world to find water and sand throughout the bath and shower in the master bedroom. Again talking to reception, this was completely disregarded and told that this couldn't be the case. We havent even used the bath, there was left over water and sand (as pictured) For reference, sand has somehow managed to get up to the 63rd floor without any guest being in the room. Concierge did not even bother to look into it before disregarding our concerns saying that it was not possible, only after arguing for 5 minutes did they say they would investigate further. Not on 2 days left to go and i hate to think what is going to happen after saving for this holiday for 2 years. To put this into perspective, i have tried to show my 9 year old daughter the best experience possible by splurging on the most expensive hotel room we have ever purchase by a very long way and have been left absolutely disappointed by the experience. previously stayed at soul twice and had a great time, for concierge alone i would not stay at the property again. Location and view, 5 stars Concierge and assistance, i wouldnt have paid $2000 for this room knowing how we would be treated. If you value more than a view, i would completely avoid Soul.

5 star views with 3 star cleanliness.

Note Tripadvisor 3.0/5

db75 Familie - Zertifizierte TripAdvisor Bewertung

5 star view with 3 star cleanliness. this is my second time staying in this hotel still had the same sickly vanilla smell that is masking a musky smell as you leave the lifts . views are out of this world but apartments need more attention to detail when cleaning as we still had previous guests dirty kitchen bin full of smelly food.

Hi db75, Thank you for sharing your experiences at Peppers Soul, Obviously I am disappointed to read that your stay wasn’t up to your expectation. Certainly it seems well fell far short of our usually high standards. Please be assured that I will share your feedback with the team to ensure we can provide a higher level of service to all our guests. Thank you & regards, Guest Service Team

Relaxing vacation

Note Tripadvisor 5.0/5

Anna B Zertifizierte TripAdvisor Bewertung

We had a wonderful stay. The staff were courteous and polite. The location is fabulous. The apartment was great. We have booked to come again in October. Had a very relaxing time listening to the ocean and the view is fabulous. I definitely recommend staying at peppers Soul.

Hi E1302FDannab, Love the feedback and thank you for sharing your experience of Peppers Soul. Already looking forward to your return in October for your next visit. Warmest regards Guest Service Team

Tolles Hotel

Note Kundenmeinungen 4.5/5

Anonym Familien - Bestätigte Mitteilungen ALL

Sehr gute Lage, tolle Pools. Wir wohnten auf der 39. Etage. Tolles Erlebnis am Surfers Paradies

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peppers Soul Team

Note Tripadvisor 1.0/5

jiajiang z Familie - Zertifizierte TripAdvisor Bewertung

综合服务需要提高,东西丢在酒店,发邮件也不回,效率很差,床的舒适度不是很高,房间清洁也没有那么及时,床上用品很破

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So bewerten andere Internetnutzer unser Hotel

  • 1.063 Bewertungen 9.6/10 Lage
  • 1.696 Bewertungen 7.7/10 Zimmer
  • 1.146 Bewertungen 7.4/10 Service
  • 32 Bewertungen 3.5/10 Internet
  • 524 Bewertungen 4.5/10 Sauberkeit
  • 256 Bewertungen 7.1/10 Stimmung
  • 135 Bewertungen 6.1/10 Frühstück

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