Peppers Noosa Resort & Villas 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 1 971

Peppers Noosa Resort & Villas - Image 1
Peppers Noosa Resort & Villas - Image 2
Peppers Noosa Resort & Villas - Image 3
Peppers Noosa Resort & Villas - Image 4
33A Viewland Drive, 4567 NOOSA HEADS, Australia

Opis

O hotelu

  • Plunge into the heated resort pool or get the heart rate pumping in the lap pool.

  • Dine at Park & Cove restaurant, located on the second floor above the resort's reception

  • Noosa's main beach is a stone's throw away, enjoy our location set just back from the hustle

  • Guests and welcome to enjoy complimentary WiFi during their stay with us

  • Stick to your fitness regime with our onsite gymnasium and steam room

Nasze pokoje

Studio

Studio

  • 3 os. maks.
  • 40 m² / 430 sq ft
  • Pościel 1 x Łóżko king-size
  • Zalety obiektu: Taras

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Lokalizacja hotelu

Peppers Noosa Resort & Villas

33A Viewland Drive
4567 NOOSA HEADS
Australia

Pozycja GPS:-26.3912903, 153.0907428

Telefon
Faks +61 7 5455 2200

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

PARK & COVE

A testimony to the land on which we reside, it's time to usher in a new era for Australia's long-loved dining destination Noosa with the launch of Park & Cove situated right above Peppers Noosa Resort & Villas.

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Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 1 971

Ocena TripAdvisor  4.0/5  Liczba opinii: 4 916

Peppers Noosa needs a serious deep clean

Ocena na stronie TripAdvisor 1.0/5

wangamagic2 Rodziny - Opinia zatwierdzona w TripAdvisor

There's a common theme here of people complaining about the same things, getting the same responses. Unfortunately they don't seem to have made any changes as the same things other people have complained about are still happening. - The TV reception is terrible, so bad at times you can't use it - There are weeds growing in the gardens at pool. Everything just seems a little bit grimey - The kitchen & bathroom floor grout in the apartment is disgustingly filthy. It's supposed to be a ? light grey colour but it's black. - There's dust around, everything needs a deep clean. There's dirt behind the doors, skirting boards and in corners etc. - For the price we didn't expect a full daily service, but I would have expected the very basics of at least having the towels replenished & rubbish removed. But we were told we have to do this ourselves. Peppers could make the improvements if they really wanted, but perhaps they are getting booked up regardless so don't bother & just accept the level of complaints as the new normal.

Disappointing stay.

Ocena na stronie TripAdvisor 1.0/5

Graham B Opinia zatwierdzona w TripAdvisor

Unfortunately we were allocated a dark and mouldy smelling room for our 3 night stay. More disappointment the restaurant was closed due to a function. Sunday a notice appeared near the lift well informing guests the underground car park of our building was to be closed from Monday to Wednesday for cleaning maintenance which included pressure cleaning of car park. Guests were required to remove their vehicles out of the car park and park elsewhere. Sunday a notice was left at our unit stating the water will be disconnected for 3 hours on Monday. Why does Accor book guests in while doing maintenance to the building. The noise from the pressure cleaning machine was horrendous. We decided to shorten our stay checking out a day early. Unfortunately the lift had broken down on Monday so we had to carry our luggage down the stairs. Ask for help from reception but never arrived. A big thumbs down Accor on our stay after joining the rewards programme.

Dear Graham, Thank you for taking the time to share your experience. I’m truly sorry to hear about the challenges you faced during your stay. This is certainly not the experience we aim to provide, and I deeply regret the inconvenience caused. Your feedback is invaluable, and I’d welcome the opportunity to discuss your concerns further. Please don’t hesitate to reach out to me directly at luiz.mag@peppers.com.au. Thank you again for your honesty, and I hope we can have the chance to restore your confidence in the future. Kind Regards, Luiz Magalhaes Front Office Manager

Faulty Towers Noosa

Ocena na stronie TripAdvisor 2.0/5

U7251RDjenniferc Couples - Opinia zatwierdzona w TripAdvisor

The apartment and view were okay. The breakfast was brilliant Mary was excellent offering great customer service The overall at Pepper’s service is totally non existent. I am a platinum member !! Forget that! Servicing of the apartment was a change of towels if your lucky. Mould in the shower was a favourite and no cleaning in 2 weeks!!! The buggy service is an absolute joke. If you’re prepared to wait over 20 minutes. They rarely answered the buggy phone. !!The management is non existent. The restaurant was closed for 5 days due to a conference. We knew where we stood Last !!! I have stayed at numerous Accor hotels and have been very happy and this stands out as the worst without a doubt Shame Shame Accor

Dear Guest, Thank you for sharing your feedback. I’m very sorry to hear that your experience did not meet expectations. We’ve shared your comments with all departments to address the issues you raised. During your stay, we hosted a large conference, and I sincerely apologise if this impacted your experience with the restaurant and buggy service. This is not the level of service we aim to provide, especially for our valued platinum members. Your comments about housekeeping and service delays are concerning, and we are taking steps to improve in these areas. I hope we can regain your trust in the future. Kind Regards, Luiz Magalhaes Front Office Manager

Dirty accommodation, do not recommend

Ocena na stronie TripAdvisor 1.0/5

Diane Y Opinia zatwierdzona w TripAdvisor

Really disappointed with the status of room. Mouldy, dusty and sticky overall and toilets were absolutely disgusting. Bed sheets were not dried hence reported but it was not resolved by the team. They said they will send someone but no one turned up. I will pick somewhere else next time.

Dear Guest, Thank you for taking the time to share your experience. I’m truly sorry to hear about the cleanliness concerns and the service issues you encountered. The Sunshine Coast's high humidity can make mould prevention challenging, but we are actively working to manage this and improve our processes. I hope we can have the opportunity to provide you with a better experience in the future. Kind Regards, Luiz Magalhaes Front Office Manager

Fabulous quiet villa in the trees

Ocena na stronie TripAdvisor 5.0/5

Scarletsydney2019 Rodziny - Opinia zatwierdzona w TripAdvisor

Fabulous stay. The apartment was beautiful. Lovely quiet treetop experience. Great pool and restaurant. Short but steep walk to the beach. They have a shuttle down to the beach. Really Comfortable beds. Lovely welcome gift on arrival. Highly recommend.

Thank you! Kind Regards, Luiz Magalhaes Front Office Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 596 Liczba opinii 9.2/10 Lokalizacja
  • 1 274 Liczba opinii 5.9/10 Pokój
  • 916 Liczba opinii 7.6/10 Obsługa
  • 16 Liczba opinii 0/10 Internet
  • 507 Liczba opinii 2/10 Czystość
  • 349 Liczba opinii 6/10 Jedzenie
  • 231 Liczba opinii 7.6/10 Śniadanie
  • 182 Liczba opinii 5.9/10 basen

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