Peppers Noosa Resort & Villas 4성

고객 평점 (ALL 평가) 4.1/5 1,971 리뷰

Peppers Noosa Resort & Villas - Image 1
Peppers Noosa Resort & Villas - Image 2
Peppers Noosa Resort & Villas - Image 3
Peppers Noosa Resort & Villas - Image 4
33A Viewland Drive, 4567 NOOSA HEADS, Australia

호텔설명

호텔 추가 정보

  • Plunge into the heated resort pool or get the heart rate pumping in the lap pool.

  • Dine at Park & Cove restaurant, located on the second floor above the resort's reception

  • Noosa's main beach is a stone's throw away, enjoy our location set just back from the hustle

  • Guests and welcome to enjoy complimentary WiFi during their stay with us

  • Stick to your fitness regime with our onsite gymnasium and steam room

숙박

스튜디오

Studio

  • 3명 최대
  • 40 m² / 430 sq ft
  • 침구 1 x 킹사이즈 베드
  • 가장 많은 숙소: 테라스

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호텔 위치

Peppers Noosa Resort & Villas

33A Viewland Drive
4567 NOOSA HEADS
Australia

GPS:-26.3912903, 153.0907428

전화
팩스 +61 7 5455 2200

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔

PARK & COVE

A testimony to the land on which we reside, it's time to usher in a new era for Australia's long-loved dining destination Noosa with the launch of Park & Cove situated right above Peppers Noosa Resort & Villas.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  1,971 리뷰

TripAdvisor 평가  4.0/5  4,916 리뷰

Peppers Noosa needs a serious deep clean

트립어드바이저 평점 1.0/5

wangamagic2 가족 - TripAdvisor 인증 리뷰

There's a common theme here of people complaining about the same things, getting the same responses. Unfortunately they don't seem to have made any changes as the same things other people have complained about are still happening. - The TV reception is terrible, so bad at times you can't use it - There are weeds growing in the gardens at pool. Everything just seems a little bit grimey - The kitchen & bathroom floor grout in the apartment is disgustingly filthy. It's supposed to be a ? light grey colour but it's black. - There's dust around, everything needs a deep clean. There's dirt behind the doors, skirting boards and in corners etc. - For the price we didn't expect a full daily service, but I would have expected the very basics of at least having the towels replenished & rubbish removed. But we were told we have to do this ourselves. Peppers could make the improvements if they really wanted, but perhaps they are getting booked up regardless so don't bother & just accept the level of complaints as the new normal.

Disappointing stay.

트립어드바이저 평점 1.0/5

Graham B TripAdvisor 인증 리뷰

Unfortunately we were allocated a dark and mouldy smelling room for our 3 night stay. More disappointment the restaurant was closed due to a function. Sunday a notice appeared near the lift well informing guests the underground car park of our building was to be closed from Monday to Wednesday for cleaning maintenance which included pressure cleaning of car park. Guests were required to remove their vehicles out of the car park and park elsewhere. Sunday a notice was left at our unit stating the water will be disconnected for 3 hours on Monday. Why does Accor book guests in while doing maintenance to the building. The noise from the pressure cleaning machine was horrendous. We decided to shorten our stay checking out a day early. Unfortunately the lift had broken down on Monday so we had to carry our luggage down the stairs. Ask for help from reception but never arrived. A big thumbs down Accor on our stay after joining the rewards programme.

Dear Graham, Thank you for taking the time to share your experience. I’m truly sorry to hear about the challenges you faced during your stay. This is certainly not the experience we aim to provide, and I deeply regret the inconvenience caused. Your feedback is invaluable, and I’d welcome the opportunity to discuss your concerns further. Please don’t hesitate to reach out to me directly at luiz.mag@peppers.com.au. Thank you again for your honesty, and I hope we can have the chance to restore your confidence in the future. Kind Regards, Luiz Magalhaes Front Office Manager

Faulty Towers Noosa

트립어드바이저 평점 2.0/5

U7251RDjenniferc Couples - TripAdvisor 인증 리뷰

The apartment and view were okay. The breakfast was brilliant Mary was excellent offering great customer service The overall at Pepper’s service is totally non existent. I am a platinum member !! Forget that! Servicing of the apartment was a change of towels if your lucky. Mould in the shower was a favourite and no cleaning in 2 weeks!!! The buggy service is an absolute joke. If you’re prepared to wait over 20 minutes. They rarely answered the buggy phone. !!The management is non existent. The restaurant was closed for 5 days due to a conference. We knew where we stood Last !!! I have stayed at numerous Accor hotels and have been very happy and this stands out as the worst without a doubt Shame Shame Accor

Dear Guest, Thank you for sharing your feedback. I’m very sorry to hear that your experience did not meet expectations. We’ve shared your comments with all departments to address the issues you raised. During your stay, we hosted a large conference, and I sincerely apologise if this impacted your experience with the restaurant and buggy service. This is not the level of service we aim to provide, especially for our valued platinum members. Your comments about housekeeping and service delays are concerning, and we are taking steps to improve in these areas. I hope we can regain your trust in the future. Kind Regards, Luiz Magalhaes Front Office Manager

Dirty accommodation, do not recommend

트립어드바이저 평점 1.0/5

Diane Y TripAdvisor 인증 리뷰

Really disappointed with the status of room. Mouldy, dusty and sticky overall and toilets were absolutely disgusting. Bed sheets were not dried hence reported but it was not resolved by the team. They said they will send someone but no one turned up. I will pick somewhere else next time.

Dear Guest, Thank you for taking the time to share your experience. I’m truly sorry to hear about the cleanliness concerns and the service issues you encountered. The Sunshine Coast's high humidity can make mould prevention challenging, but we are actively working to manage this and improve our processes. I hope we can have the opportunity to provide you with a better experience in the future. Kind Regards, Luiz Magalhaes Front Office Manager

Fabulous quiet villa in the trees

트립어드바이저 평점 5.0/5

Scarletsydney2019 가족 - TripAdvisor 인증 리뷰

Fabulous stay. The apartment was beautiful. Lovely quiet treetop experience. Great pool and restaurant. Short but steep walk to the beach. They have a shuttle down to the beach. Really Comfortable beds. Lovely welcome gift on arrival. Highly recommend.

Thank you! Kind Regards, Luiz Magalhaes Front Office Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 596 리뷰 9.2/10 위치
  • 1,274 리뷰 5.9/10 객실
  • 916 리뷰 7.6/10 서비스
  • 16 리뷰 0/10 인터넷 가격
  • 507 리뷰 2/10 청결도
  • 349 리뷰 6/10 레스토랑
  • 231 리뷰 7.6/10 조식
  • 182 리뷰 5.9/10 수영장

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주변에 있는 다른 시설

Noosa Heads 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.