The Sebel Twin Waters 4성

고객 평점 (ALL 평가) 4.4/5 391 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
The Sebel Twin Waters - Image 1
The Sebel Twin Waters - Image 2
The Sebel Twin Waters - Image 3
The Sebel Twin Waters - Image 4
80 North Shore Road, Twin Waters, 4564 TWIN WATERS, Australia

호텔설명

호텔 추가 정보

  • Ideal for exploring the Sunshine Coast, as it provides a peaceful paradise in sunny Queensland

  • Accommodation is a safe, gated beachside retreat situated around picturesque saltwater lagoon

  • BBQ's & entertaining area are perfect for you to enjoy with a loved one or a group of friends

  • Welcome your clients and colleagues to conference, meeting or event will be one not to forget

  • Sebel Twin Waters features a private lagoon, picnic area including access to Mudjimba Beach

숙박

호텔 위치

The Sebel Twin Waters

80 North Shore Road, Twin Waters
4564 TWIN WATERS
Australia

GPS:-26.635807, 153.099638

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 100% 금연 호텔

수영장

Unwind by the picturesque saltwater lagoon pool or spend time by one of the three outdoor pools while the kids enjoy there own fun in the children's pool.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  391 리뷰

TripAdvisor 평가  4.0/5  469 리뷰

A potentially good place but unfortunately let down by age, lack of maintenance and atrocious service.

트립어드바이저 평점 1.0/5

PhilipB926 TripAdvisor 인증 리뷰

Initially I thought that these apartments were quite good. They are very spacious and well located but then I started to see where they had not been maintained. On top of a LOT of wear and tear we then found a major mould problem above the dining room table. Then went to put some stuff in the bin and found a major maggot infestation. Blinds were tattered. The view out the kitchen window was some rusting old satellite dish. The basin in the bathroom was loose. Drain pipes were rusted through making it impossible to leave the apartment when it was raining without getting soaked. (see photos). Problems started at check in. Demanded an extra payment despite everything having been paid in full. Tried to claim it was a booking on Expedia which they hadn’t received payment from. Had to get the travel agent American Express involved to reverse it. They refused to record my Accor membership against the booking, despite the fact that I wasn’t expecting any points as it was an external booking. Definitely not the standard that I would expect from an Accor property. Probably should have read the other reviews before booking as it would seem this experience is quite common.

You don't get what you pay for!

트립어드바이저 평점 3.0/5

rachdale2018 TripAdvisor 인증 리뷰

The service and standards have definitely dropped. We booked/paid for a lagoon view apartment only to be placed in a room that overlooks the back bushland, see pic. When we questioned the room we were told that it was lagoon view as we could see some water (yes, from a bedroom window). Small 1 x 375ml soft drink for loyal members (Gold). Light bulb hanging from wire in bathroom, multiple lights not working, dirty bed side tables......like I said the service and standards have dropped and they just don't seem to care.

Relaxing at Twin Waters

트립어드바이저 평점 5.0/5

Stroud50 Couples - TripAdvisor 인증 리뷰

Fantastic couple of weeks at the Sebel Twin Waters. We had a wonderful fully equipped apartment overlooking the lagoon that had everything we needed. Good beach access the road. Great location but you need a car for an extended stay. We would stay again.

Hi Stroud50, Thank you for taking the time to provide me with your feed back. It is so great to hear that you thoroughly enjoyed your stay with us. I look forward to welcoming you back when you are next Holidaying on the Sunshine Coast.

Old, dirty, not what you’d expect under the Sebel Branding. DO NOT BOOK!

트립어드바이저 평점 1.0/5

Tammy J 가족 - TripAdvisor 인증 리뷰

This place is a real disappointment. Not only is it old, dated and falling apart, but it’s also dirty (spider webs, cockroaches etc). I do a lot of travel for work and personally, and always stay in 4-5 star resorts & hotels. Expected better for Sebel branded resort. Very disappointing and would recommend you book elsewhere. Sebel should remove their branding if not ensuring properties meet a certain standard. It’s that bad I’m actually looking forward to heading home & would do so if it wasn’t for the rest of our family meeting here for our annual holiday. Embarrassing as I’m the one who recommended it to everyone (currently 5 plus apartments booked in here at the moment).

Hi Tammy J, Thank you for taking the time to provide us with your feedback. I was very sorry to read that the rooms that you were allocated did not meet with your expectations and that we were not able to relocate you due to occupancy. I have passed a copy of your feedback on to the owner of the apartment so that we can work with them to improve their investment. I hope that you consider staying with us once again when you are next visiting the Sunshine Coast. Kind Regards Tim H

방도 여러개고 식사도 해먹을 수 있음

고객 평점 4.5/5

익명 가족 - 전체(All) 통지 확인

약간 노후화 되었지만 지내기 좋음.

Dear DK, Thank you for your feedback! We're glad you enjoyed the space and dining options at our property. We appreciate your understanding about the age of the rooms and are pleased to know you still found them comfortable. We hope to welcome you back soon! The team at Sebel Twin Waters

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 140 리뷰 9.1/10 위치
  • 271 리뷰 6.7/10 객실
  • 114 리뷰 7.6/10 서비스
  • 10 리뷰 0/10 인터넷 가격
  • 79 리뷰 3.5/10 청결도
  • 12 리뷰 5/10 조식
  • 10 리뷰 3.5/10 음료

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주변에 있는 다른 시설

Twin Waters 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.