The Sebel Twin Waters 4성

고객 평점 (ALL 평가) 4.4/5 384 리뷰

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The Sebel Twin Waters - Image 2
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호텔설명

호텔 추가 정보

  • Ideal for exploring the Sunshine Coast, as it provides a peaceful paradise in sunny Queensland

  • Accommodation is a safe, gated beachside retreat situated around picturesque saltwater lagoon

  • BBQ's & entertaining area are perfect for you to enjoy with a loved one or a group of friends

  • Welcome your clients and colleagues to conference, meeting or event will be one not to forget

  • Sebel Twin Waters features a private lagoon, picnic area including access to Mudjimba Beach

숙박

호텔 위치

The Sebel Twin Waters

80 North Shore Road, Twin Waters
4564 TWIN WATERS
Australia

GPS:-26.635807, 153.099638

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 100% 금연 호텔

수영장

Unwind by the picturesque saltwater lagoon pool or spend time by one of the three outdoor pools while the kids enjoy there own fun in the children's pool.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  384 리뷰

TripAdvisor 평가  4.0/5  467 리뷰

Relaxing at Twin Waters

트립어드바이저 평점 5.0/5

Stroud50 Couples - TripAdvisor 인증 리뷰

Fantastic couple of weeks at the Sebel Twin Waters. We had a wonderful fully equipped apartment overlooking the lagoon that had everything we needed. Good beach access the road. Great location but you need a car for an extended stay. We would stay again.

Hi Stroud50, Thank you for taking the time to provide me with your feed back. It is so great to hear that you thoroughly enjoyed your stay with us. I look forward to welcoming you back when you are next Holidaying on the Sunshine Coast.

Old, dirty, not what you’d expect under the Sebel Branding. DO NOT BOOK!

트립어드바이저 평점 1.0/5

Tammy J 가족 - TripAdvisor 인증 리뷰

This place is a real disappointment. Not only is it old, dated and falling apart, but it’s also dirty (spider webs, cockroaches etc). I do a lot of travel for work and personally, and always stay in 4-5 star resorts & hotels. Expected better for Sebel branded resort. Very disappointing and would recommend you book elsewhere. Sebel should remove their branding if not ensuring properties meet a certain standard. It’s that bad I’m actually looking forward to heading home & would do so if it wasn’t for the rest of our family meeting here for our annual holiday. Embarrassing as I’m the one who recommended it to everyone (currently 5 plus apartments booked in here at the moment).

Hi Tammy J, Thank you for taking the time to provide us with your feedback. I was very sorry to read that the rooms that you were allocated did not meet with your expectations and that we were not able to relocate you due to occupancy. I have passed a copy of your feedback on to the owner of the apartment so that we can work with them to improve their investment. I hope that you consider staying with us once again when you are next visiting the Sunshine Coast. Kind Regards Tim H

방도 여러개고 식사도 해먹을 수 있음

고객 평점 4.5/5

익명 가족 - 전체(All) 통지 확인

약간 노후화 되었지만 지내기 좋음.

Dear DK, Thank you for your feedback! We're glad you enjoyed the space and dining options at our property. We appreciate your understanding about the age of the rooms and are pleased to know you still found them comfortable. We hope to welcome you back soon! The team at Sebel Twin Waters

ACCOR COST-CUTTING AT ITS FINEST.

트립어드바이저 평점 1.0/5

trblvb TripAdvisor 인증 리뷰

Accor's Disregard for Loyal Members, I won't stay at this property ever again — COST-CUTTING AT ITS FINEST. The room was filthy—beach sand in the lounge, dirty curtains and blinds, pubic hairs in the main shower, and dirty glassware. Only 2 towels and no soap, no reserve toilet paper provided for 5 adults and 1 child in a 3-bedroom apartment. Reception staff were uncontactable by phone. I had to walk to the reception office 4 times, and they were forgetful. We went OVER 24 hours without any soap. Despite many attempts, soap and toilet paper weren't delivered until the next day—woeful customer service. Bluntly told we could not use the Accor Platinum free breakfast or drink benefit. No room upgrade despite multiple higher-tier rooms being available for Platinum members. The amenities were the worst I've received as a Platinum member—a small bottle (375ml) of Bundaberg soft drink. Late check-out was only available until 11 am. The Wi-Fi speeds were very poor, and most of us gave up trying to connect our phones. Overall, the status benefits are pathetic, and the cleanliness and maintenance need significant improvement.

Wonderful accommodation in a beautiful setting

트립어드바이저 평점 4.0/5

Baylovers Couples - TripAdvisor 인증 리뷰

We enjoyed three lovely nights here. We had a 2 bedroom apartment overlooking the lake. The setting was beautiful and the apartment was spacious, clean and all requirements för our stay. There is a pool on the Sebel site and a pleasant walk across to the pool, bar and facilities at the novotel on the other side of the lake

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 140 리뷰 8.9/10 위치
  • 268 리뷰 7/10 객실
  • 111 리뷰 7.8/10 서비스
  • 10 리뷰 0/10 인터넷 가격
  • 119 리뷰 8.2/10 안락함
  • 77 리뷰 4.3/10 청결도
  • 12 리뷰 4.4/10 조식
  • 10 리뷰 4.2/10 음료

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