Peppers Craigieburn Resort

The grounds are delightful, the restaurant is great, Peppers Craigieburn is charming but what set our visit apart was the superb service from the staff. When we arrived Megan had upgraded our room, organised a cheese platter and a bottle of sparkling wine to help celebrate our wedding anniversary. This outstanding service from all staff continued throughout our stay.

Lovely hotel in a beautiful location with great friendly staff. Although the hotel is older its this quirkiness that makes the place different and special. Enjoyed the restaurant and our room was upgraded so I would definitely stay here again.

historic mansion - nicely renovated - on the internet the wing we were in looked dated but the rooms were all done up nicely much better than expected. Hotel restaurant was very good and overall staff were very helpful and friendly. Bonus we had a quick go on the small 9 hole course for free and nice bit of exercise before continuing the rip. Great value.

The grandeur of this splendid period property, with manicured lawns and friendly, obliging staff is sadly let down when you enter. The carpet in the entry is threadbare is places and the ancient paint on the walls is badly in need of a fresh application, along with the smoke stained ceilings. Our room in the Elim wing was motel-like, drab and the curtains were stained sheers from another decade. Alas, the bathroom had a sink which would not accommodate much more than a toothbrush, a grubby old exhaust fan in the paint depleted window frame and the split system air conditioning unit was working hard. Such a disappointing experience unfortunately. However, I do stress, the staff were delightful and dedicated.

je m'attendais à quelque chose de mieux pour un hôtel Peppers (j'ai plusieurs expériences positives dans cette chaîne d'hôtel). La chambre était un peu petite. Le balcon n'était pas privatif. La porte du balcon ne fermait pas bien. On entendait les bruits du dehors. l'hôtel ne dispose pas d'un ascenseur. sinon le wifi était ko pour notre dernier jour. les jardins sont magnifiques... c'est un point positif. je ne peux que suggérer une amélioration.