Novotel Wollongong Northbeach 4 étoiles

Note Avis clients (Note ALL) 4.3/5 3 683 avis

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Novotel Wollongong Northbeach - Image 1
Novotel Wollongong Northbeach - Image 2
Novotel Wollongong Northbeach - Image 3
Novotel Wollongong Northbeach - Image 4
2-14 Cliff Road, NORTH WOLLONGONG, 2500 WOLLONGONG, Australie

Description

Les plus de l'hôtel

  • Wifi, TV avec chaînes câblées, balcon dans plusieurs chambres

  • Piscine extérieure chauffée, centre de remise en forme, sauna

  • Restauration à la carte et buffet, terrasse avec vue sur l'océan

  • Spacieux bar du lobby, le Pepe's, proposant des en-cas en bord de mer

  • Navette gratuite vers la ville pour explorer les magasins et restaurants

Nos hébergements

Profitez de nos offres Vol + Hôtel

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Localisation de l'hôtel

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2500 WOLLONGONG
Australie

GPS:-34.414486, 150.900293

Téléphone
Fax +61 2 4224 3141

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

WINDJAMMERS RESTAURANT

La réputation de Windjammer s'appuie sur un imposant menu à la carte et buffet, 7 jours/7 pour le petit déjeuner et le dîner. Soirées Seafood Extravaganza vendredi et samedi, vue sur le Pacifique. Possibilité de dîner à l'intérieur et à l'extérieur.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.3/5  3 683 avis

Note TripAdvisor  4.1/5  1 213 avis

Beautiful hotel and always a wonderful stay

Note TripAdvisor 5.0/5

AndrewMsing2013 Avis TripAdvisor

Another Brilliant stay at the Novotel. We took the opportunity to return and could not have been happier. From check in to check out it was a fantastic experience. The hotel is situated perfectly right on the beach at north Wollongong. Always exceptionally clean. The rooms are spacious with great views and very comfortable beds. The dining options at the hotel are great. Palisade kitchen and bar never disappoints with an excellent range of food catering to all tastes. The proximity to local attractions and the warm and welcoming staff always make the Novotel a great experience either for business or pleasure! Highly recommended!

OVerpriced, needs maintenance

Note TripAdvisor 3.0/5

Lyn S Avis TripAdvisor

Have stayed their a number of times and always been happy with the service. this year prices were crazy $1528 for 2 nights.... not including breakfast ( $42 each ) or parking ($39 per night!) you would expect to have that included. we had an ocean view balcony room.... the sliding doors to the balcony were broken and did not shut.. constant wind whistling all night. Service/staff at the bar on 26/12 were minimal and unthusiastic... slow service, forgotten orders. Will say the staff at the bar 27/12 were great, but still forgot our last drink order. Also in the pool area the roof above needs maintenance - a coat of paint even. Might want to check the edges of the balconies too - lots of concrete coping missing - hate it to and on someone. Breakfast amazing - but couldnt sit outside as door was broken

Dear Lyn, Thank you for taking the time to tell us about your experience at Novotel Wollongong Northbeach. I am truly sorry that your recent stay did not meet your expectations, particularly in relation to the room maintenance, pricing inclusions, and elements of service. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. I am disappointed to learn about the issues with the balcony doors, breakfast terrace access, and the maintenance concerns you observed around the pool and balconies. Please be assured that your comments have been shared with our Maintenance and Food & Beverage teams so appropriate action can be taken to address these matters and prevent future occurrences. While I am pleased to hear that you enjoyed the breakfast offering and that service improved during your visit, I regret that consistency was not met throughout your stay. We appreciate you sharing your concerns with us, and it is our hope that you will give us the opportunity to better serve you in the near future and restore your confidence in our hotel. Kind regards, Cassandra McMurdo Guest Relations

Stay using our Free Night

Note TripAdvisor 5.0/5

Got2try Avis TripAdvisor

As you will know, Accor has changed alot of there features. Now a free night, means you have to stay 2 nights and one of them is free. Clever concept. Food is now 30% off, no more 50% BUT alcohol we now get 15%. Again clever. We were upgraded on check in. Nice. Still I do miss boot scooting Karl on check in and Marina, but life goes on. Best Accor staff eva. Our room, lovely and clean, bed made to perection. Well done housekeeping. Love how you still have biscuits for your tea, coffee and those cheeky Cockatoos. Love this hotel for that. Hotel has a major update and looking gorgeous. We certainly can't complain at all. 15 out of 10...great service, funny service. Went for lunch, we were given dinner menu's but hey, easliey resolved.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. It is always a pleasure to receive such positive and heartfelt feedback. We’re delighted to hear that you enjoyed the upgrade on arrival, the cleanliness and comfort of your room, and the little touches like the biscuits for your tea and coffee (and of course, our cheeky Cockatoos!). Your kind words about our housekeeping team and overall service truly mean a lot. We also appreciate your understanding regarding the updated Accor benefits and the small mix-up with the menus at lunch. We’re glad it was easily resolved. Your mention of our team members and the hotel’s recent update will certainly be shared with the whole team, and I’m sure it will bring many smiles. Feedback like yours is a wonderful encouragement as we continue striving to deliver memorable and enjoyable stays. Thank you again for sharing your experience. We truly value your loyalty and hope your next visit will be just as pleasant, if not even better, than the last. Kind regards, Cassandra McMurdo Guest Relations

Note Avis clients 5.0/5

Xavier H. Professionnel - Avis confirmés ALL

Un hotel agréable, des services de qualité. Merci.

Dear Xavier, We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Guest Relations

Note Avis clients 4.5/5

Yannick B. Professionnel - Avis confirmés ALL

Séjour de 8 nuits à l'occasion du Championnat du monde de triathlon/paratriathlon. Chambres confortables, petit déjeuners parfait avec possibilité de les prendre en terrasse. Seul hic : la queue aux machines à café!

Cher Yannick B., Nous vous remercions pour vos commentaires positifs concernant votre séjour. Nous sommes ravis que vous ayez apprécié notre établissement et sa situation. Nous prenons en compte votre retour sur l'attente aux machines à café et nous allons réfléchir à des solutions pour améliorer cette expérience. Cordialement, Novotel Wollongong Northbeach

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 1 413 avis 8.6/10 Site
  • 2 340 avis 6.9/10 Chambre
  • 1 722 avis 8.1/10 Service
  • 155 avis 3.5/10 Internet
  • 1 016 avis 5.5/10 Confort
  • 729 avis 5.8/10 Propreté
  • 510 avis 3.9/10 Qualité/prix
  • 444 avis 6.9/10 Petit déjeuner

Dispensé par Trustyou

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