Novotel Wollongong Northbeach 4 étoiles

Note Avis clients (Note ALL) 4.3/5 3 663 avis

Novotel Wollongong Northbeach - Image 1
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Description

Les plus de l'hôtel

  • Wifi, TV avec chaînes câblées, balcon dans plusieurs chambres

  • Piscine extérieure chauffée, centre de remise en forme, sauna

  • Restauration à la carte et buffet, terrasse avec vue sur l'océan

  • Spacieux bar du lobby, le Pepe's, proposant des en-cas en bord de mer

  • Navette gratuite vers la ville pour explorer les magasins et restaurants

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir

Localisation de l'hôtel

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2500 WOLLONGONG
Australie

GPS:-34.414486, 150.900293

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

WINDJAMMERS RESTAURANT

La réputation de Windjammer s'appuie sur un imposant menu à la carte et buffet, 7 jours/7 pour le petit déjeuner et le dîner. Soirées Seafood Extravaganza vendredi et samedi, vue sur le Pacifique. Possibilité de dîner à l'intérieur et à l'extérieur.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.3/5  3 663 avis

Note TripAdvisor  4.1/5  1 212 avis

Stay using our Free Night

Note TripAdvisor 5.0/5

Got2try Avis TripAdvisor

As you will know, Accor has changed alot of there features. Now a free night, means you have to stay 2 nights and one of them is free. Clever concept. Food is now 30% off, no more 50% BUT alcohol we now get 15%. Again clever. We were upgraded on check in. Nice. Still I do miss boot scooting Karl on check in and Marina, but life goes on. Best Accor staff eva. Our room, lovely and clean, bed made to perection. Well done housekeeping. Love how you still have biscuits for your tea, coffee and those cheeky Cockatoos. Love this hotel for that. Hotel has a major update and looking gorgeous. We certainly can't complain at all. 15 out of 10...great service, funny service. Went for lunch, we were given dinner menu's but hey, easliey resolved.

Over priced and a under serviced

Note TripAdvisor 2.0/5

Michael G Avis TripAdvisor

Oh dear. Well I paid $278 for one night and I got a much better deal at a country pub last week where it was quite, clean and reasonable for under $100 which is not the case here. Street noise is not what I expected. TV is so old and I can’t stream my apps like I could at the pub. TV remote control is horrible and not fit for purpose. Carpet is dirty. Room looks like it’s never been painted since new. No microwave. Fridge doesn’t fit the cupboard properly Room is small for price. In the bar area downstairs it was freezing. Had to go back to my room to get a jumper! No hand lotion in the bottle in bathroom. No hand rails in the bathroom or shower. For the price definitely not worth it.

Dear Michael G, Thank you for taking the time to share your feedback regarding your recent stay with us. I am very sorry to hear that your experience did not meet your expectations, and I sincerely apologise that you did not feel you received value for money. I regret that aspects of your room, including the carpet, TV, fridge, and overall size, did not meet your expectations, and I appreciate your detailed comments. These observations have been shared with our management team as part of our ongoing review of facilities and guest comfort. Regarding amenities such as hand lotion, as part of our sustainability initiative, not all items are placed in the room on arrival. This is to reduce unnecessary waste, but all amenities are readily available upon request, and I apologise if this was not made clear during your stay. I also note your comments about the temperature in the bar area and the lack of handrails in the bathroom and shower. We take your feedback seriously and will continue to review areas where we can improve guest comfort and safety. Thank you again for sharing your experience. Your feedback is valuable to us, and we will take your comments on board as we continue to look for ways to enhance both our facilities and overall guest experience. Sincerely, Kind regards, Guest Relations Novotel Wollongong Northbeach

Note Avis clients 5.0/5

Xavier H. Professionnel - Avis confirmés ALL

Un hotel agréable, des services de qualité. Merci.

Dear Xavier, We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Guest Relations

Expensive hotel where nothing seems to work.

Note TripAdvisor 2.0/5

Mikeyeli Avis TripAdvisor

What a terrible hotel, all its systems seem to be broken. Just booking the hotel is difficult, no one on site can take a booking on a Sunday and the booking service you’re directed to is closed. Check in is even more difficult, staff under training can’t answer any questions about the room and aren’t able to sign you up for parking. Most of the information about the booking appears incorrect. Setting up wifi requires you to take the pay option, hopefully undertakings that it will not be charged at checkout are correct. Unruly arguing neighbours aren’t the hotels fault but when they go on their balcony to smoke dope why is our room suddenly full of weed smell. No coffee machine in the room despite being an expensive hotel. Power points at the bed where they are needed are covered up by the bed side tables, requiring furniture to be moved around. No one answers calls to desk or house keeping, just getting some milk to make our own coffee seems impossible. Pretty much every time you need to interact with this hotel, it’s broken.

Note Avis clients 4.5/5

Yannick B. Professionnel - Avis confirmés ALL

Séjour de 8 nuits à l'occasion du Championnat du monde de triathlon/paratriathlon. Chambres confortables, petit déjeuners parfait avec possibilité de les prendre en terrasse. Seul hic : la queue aux machines à café!

Cher Yannick B., Nous vous remercions pour vos commentaires positifs concernant votre séjour. Nous sommes ravis que vous ayez apprécié notre établissement et sa situation. Nous prenons en compte votre retour sur l'attente aux machines à café et nous allons réfléchir à des solutions pour améliorer cette expérience. Cordialement, Novotel Wollongong Northbeach

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 1 370 avis 8.7/10 Site
  • 2 272 avis 7/10 Chambre
  • 1 677 avis 8.3/10 Service
  • 147 avis 3.3/10 Internet
  • 989 avis 5.6/10 Confort
  • 683 avis 6.1/10 Propreté
  • 492 avis 4.1/10 Qualité/prix
  • 432 avis 7.1/10 Petit déjeuner

Dispensé par Trustyou

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