Peppers Cradle Mountain Lodge 4.5 stars

Customer review rating (ALL Rating) 4.2/5 795 reviews

Peppers Cradle Mountain Lodge - Image 1
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Description

Hotel extras

  • Waldheim Day Spa open to both inhouse and non inhouse guests

  • Easy acess to a number of walking trails

  • Proximity to Cradle Mountain and Dove Lake

  • Proximity to Park Shuttle service

  • Lodge adjacent to the entry of the National Park

Our accommodation(s)

Hotel location

Peppers Cradle Mountain Lodge

4038 Cradle Mountain Road
7306 CRADLE MOUNTAIN
Australia

GPS:-41.595125, 145.927998

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  795 reviews

Customer review rating 4.5/5

Jaime B. Friends - Confirmed reviews ALL

Upon arrival I was treated with courtesy and kindness, as well as being offered tea in reception. I felt the general vibe of the accomodation was spectacular and definately enjoyed my time there. I would say the bistro left a little to be desired in terms of food quality for price and the bed was a bit uncomfortable, but aside from those 2 issues I was very happy.

Thank you for your kind feedback. We’re delighted to hear you felt welcomed from arrival and enjoyed the atmosphere and overall experience of your stay. We also appreciate your comments regarding the bistro dining and bed comfort, and will share them with our team as we continue to improve our guest experience. We hope to welcome you back again soon.

Customer review rating 0.5/5

Amanda B. Families - Confirmed reviews ALL

The resort is tired and while rooms had been renovated, they certainly weren't to the 'luxury' standard described online. Service was okay, but nothing exceptional and staff didn't seem well trained. Breakfast was terrible. Food was cold and not replenished. Overall, grateful we only stayed for one night.

Thank you for sharing your feedback. We’re sorry to hear your experience did not meet expectations, particularly regarding the room standards, service, and breakfast experience. Your comments have been taken seriously and will be shared with our team as we continue working to improve our guest experience.

Customer review rating 5.0/5

John L. Couples - Confirmed reviews ALL

No complaints other than perhaps the food is a little pricey - but considering the location, that's understandable. Gorgeous cabin, quiet and private. A few issues with the Spa controls and the decor is a bit dated but we would be happy to go back

Thank you for your feedback. We’re delighted you enjoyed the peaceful setting and comfort of your cabin, and it’s wonderful to hear you would happily return. We also appreciate your comments regarding the spa controls, décor, and dining prices, and will share them with our team as we continue to improve the guest experience.

Customer review rating 4.5/5

Lynn T. Couples - Confirmed reviews ALL

Loved our stay at Cradle Mountain Lodge. We were fortunate enough to have one day of snow during our stay. This made the enchanted walk magical. The fire in the cabin was lovely to come back to each day. The Tavern has lovely vibes & food. My only disappointment during our 4 day stay was with the scrambled egg at breakfast ? Powdered. The tall Chilean man who checked us in & was the Barista one morning was exceptional, his coffee made our morning sadly for us he wasn’t there each morning . Otherwise 5 stars.

Thank you for your lovely feedback. We’re so pleased you enjoyed the snow, the magical Enchanted Walk, and the comfort of your cabin fireplace. It’s also wonderful to hear Joaquin made such a positive impression with his service and coffee. We appreciate your breakfast feedback and hope to welcome you back for another memorable stay soon.

Customer review rating 5.0/5

Philippa W. Families - Confirmed reviews ALL

My husband and I and my daughter and her family had 2 wonderful nights at Peppers. Kids bold old and young enjoyed the wildlife and nature. The food and drinks were great and the staff were always happy to assist. Thank you

Thank you for your lovely feedback. We’re delighted your family enjoyed the wildlife, food, and hospitality during your stay, and we hope to welcome you back again soon.

Other web-users rate our hotel

  • 825 reviews 9.3/10 Location
  • 1,053 reviews 6.5/10 Room
  • 720 reviews 6.9/10 Service
  • 222 reviews 3.6/10 WiFi
  • 682 reviews 5.4/10 Food
  • 360 reviews 3.1/10 Value
  • 306 reviews 5.5/10 Breakfast
  • 176 reviews 6.8/10 Cleanliness

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