皇后镇灯塔珮璞酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 885 评论

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皇后镇灯塔珮璞酒店 - Image 1
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34 Lake Esplanade, 9300 昆斯敦, 新西兰

描述

酒店其他优惠

  • 静谧的氛围，环绕在风景如画的里马可布斯山群美景之中

  • 靠近厄恩斯劳号蒸汽船、天空缆车等景点

  • 驱车可前往许多一流的葡萄园

  • 步行即可前往多家商店、餐厅和酒吧

  • For ultimate relaxation, speak to our friendly team about ordering an in-room massage

我们的客房

客房

酒店客房

  • 2 个人最多
  • 26 m² / 279 sq ft
  • 床上用品 1 x 特大床
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酒店位置

皇后镇灯塔珮璞酒店

34 Lake Esplanade
9300 昆斯敦
新西兰

GPS:-45.0349, 168.6531

电话
传真 +64 3 409 0899

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 轮椅可通行
  • 无线网络
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.0/5  885 评论

客户意见评级 4.0/5

Luji X. 家庭住宿 - 所有已确认评论

其他都很满意，但这次有装修，我们入住的楼层低湖景被斜坡的车挡住，另外早上8点就有工人在外面施工，因为卧室正对外面斜坡，没办法只能拉上窗帘

Dear LUJI X., Thank you for your positive feedback. We are pleased to hear that you are satisfied with the location and the service attitude. Regarding the renovation situation, we will continue to work hard to improve the guest experience. Best regards, Peppers Beacon Queenstown

客户意见评级 2.0/5

Shuang Z. 家庭住宿 - 所有已确认评论

第一次慕名去新西兰皇后镇，专门预订了湖景房，但到达发现根本看不到湖，外面有施工遮挡，而且就算没有，给的二楼想看湖也都被树挡住了。非常失望以及让我在家人面前非常没面子。另外，房间很旧，也遭到女儿的嘲笑。。说这么多钱就定这么旧的房，还没有湖景。

Dear Z. Shuang, Thank you for sharing your experience. We regret that your expectations were not met during your stay in the lakeside room. We will continue to pay attention to the room facilities to enhance guest satisfaction. We hope to have the opportunity to welcome you again in the future. Best regards, Peppers Beacon Queenstown

隔音很差，很吵

客户意见评级 0.5/5

匿名 情侣住宿 - 所有已确认评论

我们定的房间和隔壁的房间有一扇门是连在一起的，隔音很差，非常吵！

Dear YING Y., Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Guest Relation Team

房间未打扫，前台承诺免除停车费，可是依然扣了停车费

客户意见评级 0.5/5

Chao 家庭住宿 - 所有已确认评论

入住时两个卧室都未打扫，被子枕头散落在床上，前台承诺免除停车费，可是今天看到账单依然扣了停车费

Kia Ora CHAO S., Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Guest Relation Team

其他网络用户评价我们的酒店

  • 672 评论 9.2/10 位置
  • 1,054 评论 5.6/10 房间
  • 572 评论 7.9/10 服务
  • 12 评论 4.6/10 上网
  • 405 评论 5.4/10 舒适度
  • 320 评论 2.1/10 清洁度
  • 280 评论 4.4/10 设施
  • 126 评论 5.2/10 性价比

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