昆斯敦美居度假酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,473 评论

保证最优惠房价
昆斯敦美居度假酒店 - Image 1
昆斯敦美居度假酒店 - Image 2
昆斯敦美居度假酒店 - Image 3
昆斯敦美居度假酒店 - Image 4
Sainsbury Road, Fernhill, PO Box 156, 9300 昆斯敦, 新西兰

描述

酒店其他优惠

  • 风景壮丽，可俯瞰瓦卡蒂普湖和利马卡布尔斯群山

  • 3 间可灵活调整的会议室，拥有自然采光，可欣赏壮丽的景色

  • 客房美景 - 可欣赏风景如画的湖景或休闲花园景观

  • 按季节开放游泳池、水疗泳池、桑拿房和健身房。

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

昆斯敦美居度假酒店

Sainsbury Road, Fernhill, PO Box 156
9300 昆斯敦
新西兰

GPS:-45.038529, 168.638685

电话
传真 +64 3 442 7354

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,473 评论

TripAdvisor 评级  4.0/5  1,930 评论

客户意见评级 4.5/5

Ruirui T. 朋友住宿 - 所有已确认评论

经理服务很好，尽管我们没有使用房间以外其他设施，但仍然感受到了服务的专业。居住期间看到了极光，很开心。

Dear Ruirui T., Thank you for your kind words regarding the beautiful views and our dedicated service. We are delighted to hear that your experience was enhanced by witnessing the aurora during your stay. It really is special! We look forward to welcoming you again in the future. Best regards, Alex Andrew Assistant Manager Mercure Queenstown Resort

客户意见评级 5.0/5

Wen H. 情侣住宿 - 所有已确认评论

前台服务很好，很热心帮忙call taxi.

Dear Wen, Thank you for your lovely feedback! We’re so pleased you enjoyed our excellent location and found our front desk team helpful. We’ll be sure to share your kind words with them. We hope to welcome you back again soon. Warm regards, Gurjant Singh Assistant Manager Mercure Queenstown Resort

Everything good except .....

Tripadvisor 评级 3.0/5

MrFlibble4747 经 TripAdvisor 认证的评论

Everything fine until 6am breakfast, Bain Marie food was stone cold I always thought food was cooked and then placed in baine maries to keep it hot but this hotel has a new approach, stick cold food in? Beyond a joke! Have another night to enjoy so will retest breakfast tomorrow and they will get instant feedback!

Dear Mr. Flibble, Thank you for sharing your feedback. We’re very sorry to hear about your experience at breakfast — this is certainly not the standard we aim to deliver. Your comments have been shared with our kitchen team to ensure hot food is consistently served and temperature-checked before service. We appreciate your understanding and hope that your next breakfast experience with us was much improved. Thank you again for bringing this to our attention. Kind regards, Gurjant Singh Assistant Manager Mercure Queenstown Resort

客户意见评级 1.0/5

Yuyan W. 情侣住宿 - 所有已确认评论

真的太一般了 作为一个度假酒店浴缸也没有，房间很冷，一台挂机空调根本热不起来，预约了桑拿房进去是冷的，要自己开等预热，不知道预约是干嘛用的。备注了蜜月旅行也没有任何的反馈，停车还要收费一天15刀。

Dear Yuyan, Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet expectations, especially on such a special occasion. Please accept our sincere apologies for the issues you experienced with room heating and the sauna setup — your comments have been shared with our maintenance and front office teams to ensure improvements are made. We always aim to make every guest feel welcome and valued, and we regret that we missed the opportunity to acknowledge your honeymoon. We appreciate your feedback and hope to have the chance to provide you with a much more enjoyable experience in the future. Kind regards, Gurjant Singh Assistant Manager Mercure Queenstown Resort

客户意见评级 0.5/5

Chen M. 朋友住宿 - 所有已确认评论

酒店房间很小 设施比较老旧 而且工作人员的服务态度也很差 外加上位置不好 这个价格完全可以选择更好的酒店

Dear Chen M., Thank you for taking the time to tell us about your experience at the Mercure Queenstown Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gurjant Singh Assistant Manager Mercure Queenstown Resort

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 722 评论 7.6/10 位置
  • 1,484 评论 7.7/10 房间
  • 1,040 评论 8.3/10 服务
  • 29 评论 5.5/10 上网
  • 376 评论 5.9/10 清洁度
  • 318 评论 6.4/10 早餐
  • 281 评论 6.1/10 性价比

支持方 Trustyou

我们在附近的其他酒店

我们位于 女皇镇 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。