昆斯敦美居度假酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,295 评论

保证最优惠房价
昆斯敦美居度假酒店 - Image 1
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Sainsbury Road, Fernhill, PO Box 156, 9300 昆斯敦, 新西兰

描述

酒店其他优惠

  • 风景壮丽，可俯瞰瓦卡蒂普湖和利马卡布尔斯群山

  • 3 间可灵活调整的会议室，拥有自然采光，可欣赏壮丽的景色

  • 客房美景 - 可欣赏风景如画的湖景或休闲花园景观

  • 按季节开放游泳池、水疗泳池、桑拿房和健身房。

我们的客房

预订此酒店
客房 1

酒店位置

昆斯敦美居度假酒店

Sainsbury Road, Fernhill, PO Box 156
9300 昆斯敦
新西兰

GPS:-45.038529, 168.638685

电话
传真 +64 3 442 7354

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,295 评论

客户意见评级 4.0/5

Ping W. 家庭住宿 - 所有已确认评论

Dear W., Thank you for staying with us and for sharing your feedback. I’m pleased to hear you enjoyed our location and had a comfortable overall stay. It was also lovely to see your kind mention of our manager. I appreciate your honest comments about the age of the property and the breakfast. We understand that these areas may not have fully met your expectations, and your feedback is valuable as we continue working on the guest experience. Thank you for choosing Mercure Queenstown Resort and for your 8/10 rating. We hope to have the pleasure of welcoming you and your family back to Queenstown. Warm regards, Gurjant Singh Assistant Manager

客户意见评级 5.0/5

Xinjun X. 家庭住宿 - 所有已确认评论

Kia Ora Xinjun, Thank you for your wonderful review! We're so pleased to hear you found your stay comfortable and enjoyed the facilities we provide. It's especially rewarding to know you'd like to stay with us again. We look forward to welcoming you back for another great stay! Warm regards, Alex Andrew Assistant Manager Mercure Queenstown Resort

客户意见评级 1.5/5

Shan T. 朋友住宿 - 所有已确认评论

Dear Shan T., Thank you for taking the time to share your detailed feedback. We’re very sorry to hear about the difficulties you experienced with your booking and check-in process. We understand how frustrating it must have been to be unable to extend your stay in the same room, especially after seeing availability for additional nights, and we apologise that we were unable to accommodate your request due to occupancy constraints. We also regret the delays you experienced with your room not being ready at the expected check-in time, as well as the lack of communication while you were waiting. We appreciate your patience during what sounds like a very frustrating experience, and we are truly sorry for the inconvenience caused. Thank you again for your feedback, which helps us identify where we need to improve. We hope to have the opportunity to restore your confidence in the future. Warm regards, Alex Andrew Assistant Manager Mercure Queenstown Resort

客户意见评级 5.0/5

Jiahuan S. 单人住宿 - 所有已确认评论

Hello Jiahuan, Thank you for your kind feedback. We’re delighted to hear that you enjoyed the hotel environment, spacious rooms, and found both check-in and check-out experiences smooth and efficient. We also appreciate your comments regarding parking and understand that it can feel a little tight at times. Your feedback is valuable and helps us continue to improve the overall guest experience. We hope to have the pleasure of welcoming you back again soon. Kind regards, Eva Scott Assistant/ Duty Manager The Mercure Queenstown Resort

客户意见评级 5.0/5

Zhang J. 朋友住宿 - 所有已确认评论

Hello J., Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our beautiful mountainside location, as well as the clean, tidy rooms and spacious layout. It’s always rewarding to know our guests appreciate both the scenery and the comfort we aim to provide. We truly appreciate your feedback and look forward to welcoming you back again soon! Kind Regards, Eva Scott Assistant/Duty Manager The Mercure Queenstown Resort

其他网络用户评价我们的酒店

  • 658 评论 7.1/10 位置
  • 1,322 评论 7.4/10 房间
  • 911 评论 7.9/10 服务
  • 41 评论 3.6/10 上网
  • 360 评论 5.1/10 清洁度
  • 281 评论 6.6/10 早餐
  • 267 评论 5.9/10 性价比

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