圣莫里茨昆斯敦酒店 - 美憬阁系列 5 星

客户意见评级 (ALL 评级) 4.5/5 1,996 评论

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10-18 Brunswick street, PO Box 1116, 9300 皇后镇, 新西兰

描述

酒店其他优惠

  • 可欣赏瓦卡蒂普湖的景色和周围的山景

  • 设有一家备受赞誉的酒吧和餐厅，可欣赏一流的山景

  • 设有热水浴缸花园、桑拿房和健身房

  • 会议厅和活动厅可欣赏美丽的阿尔卑斯山全景

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酒店位置

圣莫里茨昆斯敦酒店 - 美憬阁系列

10-18 Brunswick street, PO Box 1116
9300 皇后镇
新西兰

GPS:-45.033963, 168.654742

电话
传真 +64 3 442 4667

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LOMBARDI RESTAURANT

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,996 评论

TripAdvisor 评级  4.5/5  2,649 评论

卓越奖 2023

Disappointed

Tripadvisor 评级 3.0/5

AJP1502 经 TripAdvisor 认证的评论

Our suite had a wonderful view and we found the location very convenient to walk to the town (beware if you don’t like steep hills). However, this is not a 5 star hotel. The breakfast is not great and often there was very little food available as it had run out. The toaster was appalling (at least 10 minutes to toast the bread!). Also it was not explained that coffee, other than from a thermos (really!) was extra. Housekeeping was not adequate, not only in terms of cleanliness (someone else’s mouthwash stain on the outside of the sink for at least 4 days) and lack of cleaning of the room after returning to the room at 5pm and hanging out the “please clean” sign at 8am. Also the bathrobes were awful, very clingy, and no slippers, only socks (apparently to be environmentally friendly but i believe it is a cost cutting exercise). We used the gym which was very “sad”. At this price point I expected much better,

Great hotel, within walking distance of town centre.

Tripadvisor 评级 5.0/5

David K Couples - 经 TripAdvisor 认证的评论

We had booked the St Moritz, for a piece of luxury at the end of a month long holiday in Hawaii and New Zealand. The hotel is lovely and located on a hill overlooking the beautiful lake Wakatipu and surrounding mountains. The downside of the hotel being located on a hill is the steep walk up and down to the town, but this didn’t bother us. The staff are super friendly and helpful, the rooms are of 5 star quality with all the amenities you would expect. The bed was insanely comfortable and therefore slept really well. The inclusive breakfast was excellent and dining room had great views over the lake. The nightly cost was a little over our usual budget, but it was well worth it. If you choose not to have the room cleaned, you receive a $10 per person credit to use in the restaurant, which we intend to do on our last night. Highly recommended!

Thank you for your wonderful review! We are glad you chose to stay with us for a luxurious end to your trip. It's always a pleasure to receive positive feedback, and I'll be sure to share your comments with my team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one.

5 star hotel...but not 5 star service

Tripadvisor 评级 4.0/5

Robert O 经 TripAdvisor 认证的评论

The hotel is nicely located close to the lake and close to town. Own parking facility. The hotel is well decorated. Rooms are perfect and at 5 star level. So, basically everything is ready for a 5 star stay. But the service is not 5 star. Rooms were cleaned day 1 at 5 pm and day 2 at 4 pm (after complaining). Breakfast service is slow and not very competent. Coffee takes ages, eggs overcooked. Also strange that when your breakfast is included in your stay, you still have to pay extra for your breakfast coffee. If you are 5 star, and you have 5 star prices, you all so need to provide 5 star services. They are a bit penny wise and pound foolish. We asked them to print 7 pages. They wanted to charge us NZ$ 2,80 for this. Why would you do this in a 5 star hotel? It is not about the money, but the way you set the service. Pity, as the hotel is really nice and the rooms are very good.

Great place to stay

Tripadvisor 评级 5.0/5

Darren H 经 TripAdvisor 认证的评论

Beautiful views from our balcony and the restaurant. Hotel staff was super friendly and helpful. Great place to stay. Slept like a baby and got to watch the TSS Earnslaw make its voyage across Lake Wakatipu. Super cool. Great Breakfast every morning. Central location to all the fun in Queenstown.

Thank you for your wonderful review! We're so happy to hear that you enjoyed the stunning views from both your balcony and our restaurant, as well as the friendly and helpful service from our staff. It’s fantastic that you had the chance to watch the TSS Earnslaw sail across Lake Wakatipu — it’s definitely a highlight of the area! We look forward to welcoming you back soon.

Very comfortable stay

Tripadvisor 评级 4.0/5

Alison W 经 TripAdvisor 认证的评论

We had a lake view room, very nice. Great location and very friendly helpful staff. We had a lovely meal in the restaurant one evening, can definitely recommend it. Only gave it a 4 because if you use the app to order your milk you'll never get it.

Thank you so much for your kind review! We're thrilled to hear you enjoyed the lake view, our location, and the service from our friendly staff. We apologize for the issue you encountered with the app ordering. We'll certainly look into this and work on improving the process to ensure it works seamlessly for all our guests. We hope to welcome you back soon for another enjoyable stay!

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其他网络用户评价我们的酒店

  • 630 评论 8.5/10 位置
  • 1,216 评论 8.5/10 房间
  • 1,033 评论 8.6/10 服务
  • 22 评论 1.4/10 上网
  • 297 评论 8.6/10 氛围
  • 265 评论 7.6/10 早餐
  • 216 评论 7.5/10 清洁度
  • 187 评论 3.5/10 性价比

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