Hotel St Moritz Queenstown - MGallery Collection 5 星

客户意见评级 (ALL 评级) 4.6/5 1,804 评论

保证最优惠房价
Hotel St Moritz Queenstown - MGallery Collection - Image 1
Hotel St Moritz Queenstown - MGallery Collection - Image 2
Hotel St Moritz Queenstown - MGallery Collection - Image 3
Hotel St Moritz Queenstown - MGallery Collection - Image 4
10-18 Brunswick street, PO Box 1116, 9300 皇后镇, 新西兰

描述

酒店其他优惠

  • 可欣赏瓦卡蒂普湖的景色和周围的山景

  • 设有一家备受赞誉的酒吧和餐厅，可欣赏一流的山景

  • 设有热水浴缸花园、桑拿房和健身房

  • 会议厅和活动厅可欣赏美丽的阿尔卑斯山全景

我们的客房

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酒店位置

Hotel St Moritz Queenstown - MGallery Collection

10-18 Brunswick street, PO Box 1116
9300 皇后镇
新西兰

GPS:-45.033963, 168.654742

电话
传真 +64 3 442 4667

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LOMBARDI RESTAURANT

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  1,804 评论

TripAdvisor 评级  4.3/5  2,692 评论

卓越奖 2025

Room with view

Tripadvisor 评级 5.0/5

Jesper C 经 TripAdvisor 认证的评论

Excellent choice in a very expensive town - when I comes to hotel prices. This hotel is 10 min walk from the center of town and it's located on top of the hill - so the views from the rooms over the lake is gorgeous. Valet parking is 40 NZD - but you won't find it cheaper anywhere in town. Our room was absolut great with huge bed -one of the best in our trip . Breakfast is very fine - with a lot of choices and great coffee. No need to look anywhere - this is a great place.

Dear Jesper, Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed the stunning lake views and found our location convenient. Thank you for choosing Hotel St Moritz, and we hope to welcome you back for another visit soon! Sincerely, Claire Simpson Rooms Division Manager

Simply excellent

Tripadvisor 评级 5.0/5

christophorosjoseph 经 TripAdvisor 认证的评论

One of the best hotels we stayed in New Zealand. Very high service standard, spacious and clean rooms as well as a very beautifully decorated lobby. Don't consider staying anywhere else in Queenstown!

Dear Christophoros, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay with us and appreciated our service and facilities. It means a lot to us to be considered one of the best in Queenstown! Sincerely, Claire Simpson Rooms Division Manager

Another wonderful stay!

Tripadvisor 评级 5.0/5

Jenni K 经 TripAdvisor 认证的评论

We’ve stayed before at St Moritz M Gallery and we were hoping that this stay would be just as good as our previous ones. The hotel did not let us down! We were greeted warmly at reception and given a beautiful welcome drink and ice cold towel. They also upgraded us to a suite as per our Accor status - thank you very much! The suite was well laid out and had a feeling of quiet luxury with its quality fittings, luxury linens, smell and ambience. The bed was firm and so comfortable to sleep in. We had breakfast and dinner at the hotel and highly recommend the seafood fettuccine, it was divine! We love staying at St Moritz M Gallery and would happily recommend others!

Thank you so much for your kind words! We're absolutely thrilled to hear that your recent stay at Hotel St Moritz was just as wonderful as your previous visits. It’s great to know you enjoyed the warm welcome and your suite upgrade; we always aim to make our guests feel special. Thank you for your continued support and for recommending us to others. We can't wait to welcome you back for another memorable visit! Sincerely, Claire Simpson Rooms Division Manager

Well presented hotel, disappointing restaurant

Tripadvisor 评级 3.0/5

iTravelFurther 经 TripAdvisor 认证的评论

I was allocated a wonderful suite on the fifth floor overlooking the lake - the view was unbeatable. The room itself was luxurious with everything you need; the daily housekeeping was done to a very high standard. There is a very small gym which I used - thankfully no one else was in there. The safe broke during my stay, but reception were very helpful and came up and fixed it within 5 minutes. I had lots of activities booked in Queenstown during my stay which meant the only time I ever used any other part of the hotel was at breakfast. And what a massive let down this was. There are virtually no healthy options. When I tried to engage staff about getting something more substantial, such as the room service fruit platter which I could see being brought from the kitchen - I was dismissed saying that wasn’t available to guests in the buffet. The only coffee available was from an urn - I was told that a barista coffee should have been offered. It wasn’t on either days I dined there. Following a complaint to reception I was given many apologies, told it wasn’t reflective of their high standards, and breakfast would be much improved the following day. Unfortunately the offering and service remained unchanged. The hotel did remove the breakfast charge from my room rate - I acknowledge the gesture with gratitude, but would have preferred not to have had to raise a complaint in the first place (and have a great breakfast). For me all the pros of this hotel were diminished by a badly managed restaurant. Should I have a subsequent stay in Queenstown I'm afraid it won't be at the St Moritz.

Dear Sir, Thank you for taking the time to share your feedback regarding your recent stay at Hotel St Moritz Queenstown - MGallery Collection. We are delighted to learn that you appreciated the luxurious suite and the stunning views from the fifth floor, as well as our attentive housekeeping team. However, I regret that your experience at our restaurant did not meet your expectations. We strive to offer a variety of dining options, and I am disappointed to hear that the breakfast selection did not cater to your preferences. Your comments regarding the availability of healthy options and barista coffee have been noted, and I assure you that your feedback will be reviewed with our culinary team to enhance the overall dining experience. I appreciate your understanding regarding the removal of the breakfast charge, and I am sorry that your concerns were not addressed satisfactorily during your stay. We value your feedback as it helps us to improve our services. Thank you once again for your insights. We hope you will reconsider and give us another opportunity in the future. Best regards, Bridie Restaurant & Bar Manager

Great stay in Queenstown!

Tripadvisor 评级 5.0/5

Ted R 经 TripAdvisor 认证的评论

I stayed at the St Moritz for two nights and it was very very good! Amazing vies, very comfortable room, easy access to many restaurants and shops Only drawbacks- walking up the hill to get back to the hotel. Would I go back there! Definitely! This will be my “go to” the next time I’m in Queenstown!

Dear Ted, Thanks so much for your wonderful feedback! I’m thrilled to hear you had a great stay and enjoyed the stunning views and comfort of your room. Queenstown can be a bit hilly, but I’m glad you found our location convenient for exploring the area. We can’t wait to welcome you back on your next visit! Sincerely, Claire Simpson Rooms Division Manager

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其他网络用户评价我们的酒店

  • 644 评论 8.9/10 位置
  • 1,166 评论 8.4/10 房间
  • 1,122 评论 8.8/10 服务
  • 31 评论 2.9/10 上网
  • 261 评论 8.3/10 早餐
  • 203 评论 8.2/10 清洁度
  • 169 评论 5.1/10 性价比
  • 132 评论 8.3/10 酒吧和饮品

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