皇后镇索菲特酒店

皇后镇索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 882 评论

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酒店其他优惠

  • 中心位置

  • So SPA 特色水疗中心和最先进的健身房

  • 3 间精品会议室

  • 2 家餐厅、1 个葡萄酒和爵士乐酒吧

  • 已通过安心悦界认证

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

安心悦界(ALLSAFE)认可酒店

酒店位置

皇后镇索菲特酒店

8 Duke Street, PO Box 1797
9300 昆斯敦
新西兰

GPS:-45.031318, 168.658901

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
酒店内
  • 穿梭巴士
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 会议室
酒店附近
  • 停车

我们的客房

酒店房间典雅豪华,均配备索菲特 MyBed、双人水疗浴缸、独立淋浴间、环绕音响娱乐系统、咖啡机、地热供暖、WiFi 上网和特别的法式卫浴用品。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  882 评论

TripAdvisor 评级  4.5/5  1,912 评论

Very disappointing

Tripadvisor 评级 1.0/5

Lolo1232014 家庭住宿 - 经 TripAdvisor 认证的评论

Location of hotel was the best aspect of our experience. Beds very comfortable and room clean. Breakfast included was terrible unless you wanted to order from the menu at a further cost. Disliked the distasteful decor finding it very strange indeed and in poor taste. Weird sense of “ boutique French “ Tacky and tasteless. Wasn’t prepared for it to be so glitzy tac. I had assumed the Sofitel standard would prevail especially with the reviews, ratings and cost per night. No place to eat or drink after breakfast. Probably due to Covid restrictions ( Sept ‘22 ?) The Spa experience was awful. Massage was perfectly good but no luxury or sense of relaxation whatsoever before or after. The Spa depressing and dated. Needs refurbished . So disappointing and expensive. Would never return. Expensive stay for shabby experience.

Fantastic hotel

Tripadvisor 评级 5.0/5

B585IJjulies Friends getaway - 经 TripAdvisor 认证的评论

This is my favourite NZ hotel and once again I had a fantastic stay at Sofitel Queenstown. Close to everything, spacious rooms, attentive staff, lovely day spa and a club lounge. Highly recommend to all.

Dear Julie We very much appreciate your comments regarding your stay at Sofitel Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as 'magnifique' as the previous one and many more to continue! Merci beaucoup, Philip Riley Operations Manager

Queenstown get away

Tripadvisor 评级 5.0/5

BWW23 Couples - 经 TripAdvisor 认证的评论

Lovely hotel, will stay again. Rooms were lovely and clean the the view was magic especially with the snowy mountains in full view. Great central location within the township. We will definitely stay again.

Bonjour BWW23 We very much appreciate your comments regarding your stay at Sofitel Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as 'magnifique' as the previous one. Merci, Philip Riley Operations Manager

Location, EXCELLENT customer SERVICE & WONDERFUL STAFF

Tripadvisor 评级 5.0/5

460ruthy52 Couples - 经 TripAdvisor 认证的评论

Truly amazing staff that go above and beyond to make our stay seamless, comfortable and relaxing. From the GM JEREMY to the kind people that kept our room clean and sanitised one could not ask for anything more. The people that work at the Sofitel do so because they want to provide you with an exceptional holiday experience and they did this over 11 days for me and my family. Given shortages of staff due to COVID most staff including the GM were working double shifts yet not once did they not greet us with a genuine smile. They made time to ask about our day and listened to us ramble on how fantastic our trip was, they did this with sincere interest even though they would have been exhausted. Great team led by a great leader (Jeremy), thank you Sofitel for procuring such sensational staff!

Dear Ruth We very much appreciate your comments regarding your stay at Sofitel Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as 'magnifique' as the previous one. Jeremy and myself are looking forward to hosting you next year for another great ski season. Merci, Philip Riley Operations Manager

Support masterclass.

Tripadvisor 评级 5.0/5

Hikumutu Couples - 经 TripAdvisor 认证的评论

After contracting covid while staying here, Jeremy and his team were fantastic in looking after us for the 7 days we needed to isolate. The guys at reception, house keeping, cafe and restaurant couldn’t have done enough for us. Brilliant they were. This included Jeremy himself going to pharmacy to pick up pain relief for us. Thank you again for your wonderful support.

Dear Hikumutu We very much appreciate your comments regarding your stay at Sofitel Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I have personally ensured your comments have been passed to Jeremy. Thank you again for sharing your experience, and we hope your next visit will be as 'magnifique' as the previous one, but without the Covid :) Merci, Philip Riley Operations Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 392 评论 8.7/10 位置
  • 563 评论 7.9/10 房间
  • 718 评论 9/10 服务
  • 231 评论 8.1/10 早餐
  • 103 评论 7.6/10 清洁度
  • 93 评论 5.6/10 性价比

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