Sofitel Queenstown Hotel and Spa 5 星

客户意见评级 (ALL 评级) 4.5/5 969 评论

保证最优惠房价
Sofitel Queenstown Hotel and Spa - Image 1
Sofitel Queenstown Hotel and Spa - Image 2
Sofitel Queenstown Hotel and Spa - Image 3
Sofitel Queenstown Hotel and Spa - Image 4
8 Duke Street, PO Box 1797, 9300 昆斯敦, 新西兰

描述

酒店其他优惠

  • Central location in Queenstown’s dining, shopping and adventure district

  • So SPA 特色水疗中心和最先进的健身房

  • 3 间精品会议室

  • 2 家餐厅、1 个葡萄酒和爵士乐酒吧

  • 已通过安心悦界认证

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

Sofitel Queenstown Hotel and Spa

8 Duke Street, PO Box 1797
9300 昆斯敦
新西兰

GPS:-45.031318, 168.658901

电话
传真 +64 3 450 0046

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  969 评论

客户意见评级 5.0/5

Yen F. S. 情侣住宿 - 所有已确认评论

员工热情服务好

Bonjour Ms. Yen, Thank you for your kind feedback. We are delighted you enjoyed our great location and overall accommodation and that our team’s enthusiasm and service stood out. We look forward to welcoming you back again soon. Warm regards, Shakthi Weerasinghe Operations Manager Sofitel Queenstown Hotel & Spa

客户意见评级 4.0/5

Guyan G. 家庭住宿 - 所有已确认评论

被子不喜欢！床垫太软！

Bonjour / Kia Ora Guyan, Thank you for your feedback. We’re glad you enjoyed our location. We understand that mattress preferences can be very personal — our Sofitel MyBed is designed to provide a soft, cloud-like experience for ultimate comfort, though we know some guests may prefer a firmer feel. We truly appreciate your comments and hope to welcome you back so you can enjoy the luxury of our signature bedding in a way that suits you best. Kind Regards, Pradnya Lohate Front Office Manager Sofitel Queenstown Hotel and Spa

客户意见评级 4.0/5

Ying G. 家庭住宿 - 所有已确认评论

早餐种类太少

客户意见评级 5.0/5

Hong W. 家庭住宿 - 所有已确认评论

来皇后镇值得推荐的一家酒店。这家酒店也是我们非尝信奈的一家旅行社推荐，确实不错。

总体尚可，但还有很多改进空间

客户意见评级 3.5/5

匿名 情侣住宿 - 所有已确认评论

酒店位置不错，但是公共空间很小，停车不便。服务人员非常热情但并不专业，对我的要求没法作出及时回复，需要反复确认才能解决。没有相应我想要的lakeview房间，给的最普通的朝向carpark的房间，虽然系统显示空余房间充足。房间很干净整洁，但是有些设施损坏。早餐选择不多但是点餐的部分非常好吃，下午茶很精致。使用了accorplus free stay，总的来说降低预期的话还算满意。

Bonjour Handan, Thank you for sharing your feedback. We’re glad you appreciated our prime location, cleanliness, and the quality of our ordered breakfast and afternoon tea. However, we’re sorry to hear that some aspects of your stay did not meet your expectations. Due to our prime location, the only rooms we offer with a lake view are our penthouses. We understand that this may have been disappointing, and we apologize for any confusion regarding room availability. Additionally, we appreciate your patience with our team—we continuously strive to improve our service standards and will address your concerns to enhance our guests' experience. Your insights are valuable to us, and we hope to welcome you back for an even better stay in the future. Kind Regards, Pradnya Lohate Front Office Manager

其他网络用户评价我们的酒店

  • 408 评论 9.4/10 位置
  • 513 评论 7.6/10 房间
  • 653 评论 9.1/10 服务
  • 10 评论 1.7/10 上网
  • 170 评论 7.3/10 氛围
  • 131 评论 8.5/10 早餐
  • 94 评论 7.1/10 清洁度

支持方 Trustyou

我们在附近的其他酒店

我们位于 女皇镇 的所有酒店