皇后镇索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 727 评论

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8 Duke Street, PO Box 1797, 9300 昆斯敦, 新西兰

描述

酒店其他优惠

  • So SPA 特色水疗中心和最先进的健身房

  • 3 间精品会议室

  • 2 家餐厅、1 个葡萄酒和爵士乐酒吧

  • 已通过安心悦界认证

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酒店位置

皇后镇索菲特酒店

8 Duke Street, PO Box 1797
9300 昆斯敦
新西兰

GPS:-45.031318, 168.658901

电话
传真 +64 3 450 0046

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  727 评论

TripAdvisor 评级  4.5/5  1,978 评论

卓越奖 2024

Location is king but experience depends on the room and view

Tripadvisor 评级 3.0/5

ZZ Q 经 TripAdvisor 认证的评论

Highlights +The location is ideal for central Queenstown and within walking distance to everything food, shops and attractions. Definitely ideal for wanting to see what Queenstown has to offer. + The bathroom was neat and the spa bath was perfect after a long day of exploring + The Gym was stocked with essentials but we had issues with it being locked/key not working Area for improvement - The toilet has low pressure to flush which seems strange - Our wifi password didn't work after multiple attempts and troubleshooting with reception. We were unable to screen share to the TV which also seems outdated. - The balcony view was of the stairs (many people walking up and down the ramp) and when the lights were on in our room, people could see into our room. Housekeeping opened the curtains with the lights on after we closed it for comfort. It felt like a fish bowl so we felt more comfortable with the curtains closed. - Proper instructions for the air conditioning unit as it's not straightforward For the price of two nights, we felt a few more thoughtful details would have helped to improve our experience.

Woeful breakfast restaurant - unhygienic to the maximum

Tripadvisor 评级 1.0/5

gourmetbec Couples - 经 TripAdvisor 认证的评论

It saddens me to have to write this as we have visited this hotel a few times now. However, there are simply no words to describe the unhygienic practices in their breakfast restaurant Leftbank. The restaurant had mostly uncleared and dirty tables when we arrived so there were many to be cleaned up. I witnessed a female server take a soiled napkin off one table, dip it in the used water glass off the same table and then proceed to wipe down the neighbouring soiled table with it. In the span of 20 minutes she cleared three tables in the same manor, all with soiled napkins from other tables including a baby high chair that needed a good clean down. In all our travels I have never seen such disgusting practices. No clean cloth, no sanitisation, just wiping various germs onto a table via a used napkin and resetting it for someone else to eat their breakfast at. Told the duty manager of hotel, he didn’t seem too phased. He could have handled this more appropriately. It’s a Sofitel - I expect better, better training and not to eat off a table full of pathogens from another guest. Ever wonder why you get sick eating out?! Will never stay here again - management is obviously not interested if they allow such poorly trained staff and at NZD $700 a night they should care more. Queenstown is a tourist town, but this is no excuse to have so much disregard for your standards. So disappointed as Accor platinum and diamond members.

Fabulous Hotel in a Fantastic Location

Tripadvisor 评级 5.0/5

Long T Couples - 经 TripAdvisor 认证的评论

Thoroughly enjoyed our stay here, right on the steps leading to the Gondola and so close to fine dining as well as casual eateries, including Feegburger! The hotel facilities are just great, the service excellent.

Bonjour Long T, Thank you for your wonderful review! We’re thrilled to hear that you thoroughly enjoyed your stay and found our location so convenient for exploring the area, including the Gondola and the fantastic dining options nearby. It’s great to know that you appreciated our facilities and received excellent service during your visit – our team works hard to ensure every guest has a fabulous experience. We hope to welcome you back soon for another memorable stay! Kind Regards, Pradnya Lohate Front Office Manager

位置優越，五星級服務

客户意见评级 5.0/5

Phoebe 家庭住宿 - 所有已确认评论

酒店地點超級方便，静中带旺，露枱外望便是整條 skyline gondola 景觀，酒店正門過一條馬路便是出名的Fergburger, 行多一分鐘便到湖邊碼頭，餐廳區域。酒店房間乾淨寬敞，二張double bed 另外再加一張單人床後仍然可以打開三個rimowa trunk plus, 仲可以有一張小圓枱二張餐椅和單人梳化。浴室內有地暖，光線明亮，分別有按摩浴缸和shower, 設備充足。酒店亦有提供代客泊車服務，每日NZD50, 需提早預約（平時需要用車時，提早15分鐘通知酒店，服務員便會幫你取車泊在正門外等候）。早餐美味，員工親切友善。酒店登記入住和CHECK-OUT 快捷，無論是接待員或者是Concierge ，他們都會面帶笑容跟你打招呼問好，主動幫忙。下次再來皇后鎮，Sofitel Queenstown 將會是我的首選。

Location location.

Tripadvisor 评级 5.0/5

Paddler_448 经 TripAdvisor 认证的评论

Thoroughly enjoyed my stay here. Staff were pleasant and welcoming. The room I had been renovated. Room was comfortable and clean. Breakfast was included with the accomodation and did not disappoint. Handy location, numerous eating establishments within walking distance.

Bonjour Paddler_448, Thank you for your wonderful review! We're delighted to hear you enjoyed your stay and appreciated our renovated rooms, welcoming staff, and breakfast offerings. It’s great to know our location worked well for you, with so many dining options nearby. Your kind words inspire us to keep providing exceptional experiences, and we hope to welcome you back soon for another comfortable and memorable stay! Kind Regards, Pradnya Lohate Front Office Manager

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其他网络用户评价我们的酒店

  • 320 评论 9.3/10 位置
  • 403 评论 7.8/10 房间
  • 501 评论 9.2/10 服务
  • 8 评论 1.6/10 上网
  • 133 评论 8.3/10 氛围
  • 110 评论 8.1/10 早餐
  • 96 评论 7.5/10 清洁度
  • 61 评论 5.7/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。