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皇后镇索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 4,695 评论

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酒店其他优惠

  • 中心位置

  • So SPA 特色水疗中心和最先进的健身房

  • 3 间精品会议室

  • 2 家餐厅、1 个葡萄酒和爵士乐酒吧

  • 已通过安心悦界认证

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酒店位置

皇后镇索菲特酒店

8 Duke Street
PO Box 1797
9300 昆斯敦
新西兰

电话: +6434500045

传真: (+64)3/4500046

从 14h00 办理登记入住手续

从 11h00 办理退房手续

  • Intercity Coachlines :  ZQN Terminal

  • State Highway 6 : 

  • 乘飞机

    QUEENSTOWN AIRPORT 达到 7公里 / 4.35 英里 - 班车服务 付费

  • 乘飞机

    Queenstouw Int. and Dom. Airport 达到 7公里 / 4.35 英里 - 班车服务 付费

GPS :-45.031318, 168.658901

酒店服务

酒店及周边服务

从 办理登记入住手续 - 从 办理退房手续

概要

  • 停车
  • 穿梭巴士
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 无限网络
  • 早餐
  • 会议室
餐饮服务
  • 1 餐厅
  • 1 酒吧
  • 早餐
    • 客房服务 额外收费
    • 自助餐 额外收费
  • 客房服务
    • 冷餐
    • 热菜
会议/活动
  • 3 会议室
无障碍环境
  • 可供轮椅出入的酒店
酒店服务和设施
  • 酒店信息
    • 82 间客房
    • 1 间残疾人士客房
    • 0 间家庭客房
    • 10 间相通客房
    • 82 间禁烟客房
    • 6 多个楼层
  • 酒店使用的语言
  • 休息室
    • 行政酒廊
  • 洗衣/代客泊车服务
    • 熨衣 额外收费
    • 干洗/熨衣
    • 自助洗衣店
  • 无限网络
    • 公共区域提供无线网络
    • 高速无线网络
    • 酒店提供无线网络
    • 高速网络
  • 100% 无烟酒店
  • 电梯直达所有楼层
  • 入住/退房设施
    • 延迟退房
    • 快捷退房
    • 快捷入住
  • 行李寄存
    • 行李寄存 额外收费
  • 行李员
    • 行李员
  • 礼宾服务
    • 礼宾服务
入住酒店
  • 穿梭巴士
    • QUEENSTOWN AIRPORT 额外收费
    • Queenstouw Int. and Dom. Airport 额外收费
    • ZQN 额外收费
  • Valet Parking 额外收费
    • 酒店附近
    • 30 多个停车位
    • 公共
    • 停车场全天候开放
    • 代客泊车
  • Public 额外收费
    • 酒店附近
    • 30 多个停车位
    • 公共
    • 停车场全天候开放
护理
  • So Fit
    • 酒店内
家庭
  • 儿童服务
    • 卡通电视频道

我们的客房

酒店房间典雅豪华，均配备索菲特 MyBed、双人水疗浴缸、独立淋浴间、环绕音响娱乐系统、咖啡机、地热供暖、WiFi 上网和特别的法式卫浴用品。

您的会议和活动

我们的会议室

  • 会议室数量：3

  • 最大面积：95 平方米

  • 最大容量：90 个人

  • 最大宴会容量：70 个人

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皇后镇索菲特酒店
的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级 4.7/5

4,695 评论

TripAdvisor 评级 4.5/5

1,879 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Relaxing break

Tripadvisor 评级 5.0/5

GeoffT593 09/11/2021 经 TripAdvisor 认证的评论

It was a wonderful break away, thoroughly relaxing and enjoyable. The team made the difference - nothing was a problem! Ralph was pleased to see us again and was very good at taking care of us. The breakfast team was awesome, attentive, helpful and cheerful! Reception was a dream, taking care of all our needs - even arranging for us to have a continental breakfast box when we left super early on a trip. The thoughtful touches were appreciated, like our case being taken to our room a lovely welcome snack and drink! Everyone was very pleasant and made us feel very special. My wife enjoyed the Spa visit and our room was also amazing! It was my wife's birthday and she can't stop raving about how good the trip was - we can't wait to be back! Thank you all! Geoff & Ariana

Sofitel Gem in the CBD

Tripadvisor 评级 5.0/5

RobLex 02/11/2021 经 TripAdvisor 认证的评论

We had another amazing stay at the Beautiful Sofitel Queenstown, were staying for 8 nights but a glitch with Air travel gave us another night , yay.The best thing about the Sofitel is the staff,Harriet who i did not meet was excellent with needing to change our dates on our original booking. At reception there was Rose and Joseph (also last year) Pradnya and many others who helped made us very welcome. The restaurant 1789 Lounge was running on a limited menu (Covid) but it was excellent beautifully cooked ,presented and delicious.We had Ralph also from last year , a top guy there was not anything that he couldn’t do to keep us well looked after , also Kristine who the the awesome Cocktail, ‘Paris with Love ‘ other restaurant staff whose names are leaving me at the moment were all great. These friendly people also looked after the Club Lounge which was excellent.The Chefs also need a pat on the back as they had to deal with unknown numbers and still kept doing excellent dishes. Breakfast at the Left Bank Bistro is always great and also do great coffee , again all the staff were excellent and certainly Cameron made us feel at home and remembered each day what we were going to order. My wife Alexis and myself visited the Spa and were treated like we were royals , makes you feel good when you leave. We had a beautiful Prestige Suite which was awesome, great Sofitel my bed ,beautiful bathroom and great lounge area, apparently it was my job each morning to set the lovely swag drapes. Anyway our time was all over to quick and had to leave so a big Thank You to all at the Sofitel Queenstown and Spa employees Cheers Rob Drake

Amazing Staff, beautiful property and great service

Tripadvisor 评级 5.0/5

Pathfinder601930 02/11/2021 经 TripAdvisor 认证的评论

We stayed in one of Superior rooms. Staff was great at reception. I must thank to DM on duty and reception staff(sorry i dont remember the names) for arranging a microwave for us. My daughter ended having a nice hot food which is always a delight for a parent. My wife enjoyed the spa and we have lovely breakfast. An amazing stay for us

A joy again

Tripadvisor 评级 5.0/5

TonyC5890 25/10/2021 经 TripAdvisor 认证的评论

We have stayed in this hotel a few times now - the first time was amazing the second disappointing with a rear low floor room overlooking road works… This time the magic was back lovely room 5th floor forward facing with a bit of a view of the lake. The breakfast French style cafe was good reminded me of Paris I should have got an expresso to complete the memory. 1789 restaurant was excellent all the staff were friendly it was a very nice short break. The only down side for me is car parking being difficult to park for free or expensive to park at hotel.

6 Star Service!

Tripadvisor 评级 5.0/5

lindaaireland 08/08/2021 经 TripAdvisor 认证的评论

Rose and her team were exceptionally welcoming and accomodating! The hotel itself is amazing but the team of professionals that work there made it that much better! The hotel itself is right in the heart of the city and close to all the main attractions.

Bonjour LindaIreland, Thank you so much for your Fantastique review! I am so pleased that you had such a great experience with us, and I want to thank you for mentioning our staff; and especially Rose - she will be very grateful! I am glad that you were able to make the most of our location, we are certainly very lucky! We look forward to welcoming you back to Sofitel Queenstown Hotel & Spa in the near future. Kind regards, Samuel Allum Guest Relations Executive

NZ Snow trip

Tripadvisor 评级 5.0/5

barryjmason 07/08/2021 经 TripAdvisor 认证的评论

Sofitel Queenstown is a great Hotel with friendly and helpful staff. The hotel is well situated in the center of town close to restaurants and facilities. The hotel is right across the road from the bus terminal to Coronet Peak and the Remarkables offering flexible times for heading up the mountain.

Bonjour Mr. BarryJMason, Thank you so much for your kind words! I am so pleased to hear that you've had such a wonderful experience with us. We are very proud of our location and are very lucky to be so conveniently situated. I am glad you made the most of it & I hope that you enjoyed your time up the slopes! Looking forward to welcoming you back to Sofitel Queenstown Hotel and Spa in the near future. Kind regards, Samuel Allum Guest Relations Executive

Beautiful hotel in central Queenstown

Tripadvisor 评级 5.0/5

bridgetchugg 11/04/2021 经 TripAdvisor 认证的评论

The hotel was set in a great location in central Queenstown with no noise. The service was great, breakfast yummy. The rooms were spacious, lovely and clean with all requirements taken care of.... overall a relaxing mini break.

Bonjour bridgetchugg. We truly appreciate your kind and wonderful review regarding your recent mini break. I can see from your feedback that you enjoyed everything from the service from our friendly ambassadors, to the delicious breakfast and of course your beautifully appointed guest room. We look forward to welcoming you back to Sofitel in the very near future and thank you for your feedback once again. Kind Regards, Lisa Cole Guest Relations Executive

Perfect place to stay

Tripadvisor 评级 5.0/5

HollieP155 10/04/2021 经 TripAdvisor 认证的评论

Everything about our stay here was perfection from start to finish. The staff were welcoming, friendly and professional. Thet went out of their way to be helpful. Our room was beautifully appointed with many extra touches and all meals were delicious! Will definitely stay here again.

Bonjour HollieP155, Thank you so much for your wonderful Trip Advisor Review regarding your recent stay here at Sofitel Queenstown Hotel & Spa. I can see from your feedback that you had a truly wonderful stay, from our friendly ambassadors, beautifully appointed guest room and of course delicious foods, I can see you had a memorable time. Thank you once again and we look forward to welcoming you back to Sofitel Queenstown in the very near future. Kind Regards, Lisa Cole Guest Relations Executive

Great Hotel in good location

Tripadvisor 评级 5.0/5

sravi2021 30/03/2021 经 TripAdvisor 认证的评论

Great hotel in the heart of Queenstown. The room was spacious and the best were comfortable. The freshly cooked breakfast to order was a delight. The team at Sofitel Queenstown has to be commended for the great service and they go out of length to accommodate your request and ensure that you are satisfied. I highly recommend this hotel.

Bonjour sravi2021, Thank you so much for your recent Trip Advisor Review regarding your recent stay here at Sofitel Queenstown Hotel & Spa. I am truly delighted to read such a wonderful review like yours. I can see from your comments that you enjoyed your beautifully appointed guest room, the delicious breakfast and the great service from our team. Thank you once again for your feedback and it will be my pleasure to share your comments with the entire team. We look forward to welcoming you back to Sofitel upon your next Queenstown adventure. Kind Regards, Lisa Cole Guest Relations Executive

Great to be back at Sofitel Queenstown

Tripadvisor 评级 5.0/5

hollyhocks2017 17/03/2021 经 TripAdvisor 认证的评论

We’re regular visitors to the Sofitel, Queenstown and we always enjoy returning to this great hotel. The hotel has a great location right in the middle of beautiful Queenstown, staff are all incredibly friendly and professional, we always get a great room and the food is excellent!

Bonjour hollyhocks2017, Thank you for your recent Trip Advisor Review. I am truly delighted to read that once again you had another very enjoyable stay here at Sofitel Queenstown Hotel & Spa. From our central location to our wonderful ambassadors and not to forget the delicious food provided, I can see you had a great time. From myself and all of the team, thank you for your kind comments and we look forward to welcoming you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Always top notch

Tripadvisor 评级 5.0/5

marysuecritchlow 04/03/2021 经 TripAdvisor 认证的评论

We stayed at the Sofitel in Queenstown recently and, as always, it was great. The staff are always friendly and helpful. The room is larger than most hotels, making it very comfortable. Highly recommended!

Bonjour marysuecritchlow, Thank you for taking the time to review your recent Sofitel Queenstown stay. I am truly delighted to read your wonderful review and I can see from your feedback that you had a great stay. From our friendly helpful ambassadors to your beautifully appointed guest room it is so nice to read your very kind words. I do hope that we will have the opportunity to welcome you back once again in the very near future. Kind Regards, Lisa Cole Guest Relations Executive

great ambience

Tripadvisor 评级 4.0/5

Vickey M 21/02/2021 经 TripAdvisor 认证的评论

beautiful hotel to stay, close to the lake, restaurants shops and cafes. Room was very comfortable great to have a door outside to a cute balcony. Bathroom with its heated floor and spa bath was very welcome

Bonjour & Kia Ora Vickey M, Thank you for reviewing your stay at Sofitel Queenstown Hotel & Spa. It is a pleasure to read that you had a lovely time during your stay with us and how our central location helped you explore what our beautiful Queenstown has to offer. I am also glad to read that our room amenities are one of your likings and you could take advantage to enjoy during the stay. I am proud to share your lovely review to the rest of the team. We look forward to welcome you again in the coming future. Warm regards, Annabelle Hung Front Office Manager

Loved our stay

Tripadvisor 评级 5.0/5

murrbren 20/02/2021 经 TripAdvisor 认证的评论

location excellent. Staff excellent, friendly and accommodating. Room great, larger than the average hotel room with lovely bathroom and separate shower, that is the shower wasn't over the bath. Would certainly book here again. We had breakfast whilst here and it was certainly worthwhile.

Bonjour & Kia Ora murrbren, Thank you for taking time to review your stay at Sofitel Queenstown Hotel & Spa. I am delighted to read that you enjoyed your time in Queenstown. Our lovely double spa baths are one often highlighted by our guests as one of their favourite amenities! It is a pleasure to read that this was one of the things that stood out to you as well as our well situated location. Recognition is very important to us and we are thrilled to read that our Ambassadors met your expectations providing the genuine and friendly service that we pride ourselves on. We hope to have the privilege to welcome you back on your next visit to Queenstown. Warm regards, Annabelle Hung Front Office Manager

Good Staff

Tripadvisor 评级 5.0/5

Southerncut 13/02/2021 经 TripAdvisor 认证的评论

Staff make or break a hotel. In this case it is the former. A great hospitality team from breakfast to bar. Special thanks to club lounge guys very friendly. Good to see Daniel again :). Keep up the good work. Currently staying at Sofitel Auckland They could learn a thing or to with a trip to Queenstown. Look forward to our next trip,

Bonjour & Kia Ora Southerncut, Thank you for taking time to review your visit at Sofitel Queenstown Hotel & Spa. It is a pleasure to read how much you enjoyed your time with us. Your words truly are an encouragement for us to keep striving to make every stay memorable for our guests. I am proud to share your feedback to the F&B team, and it is for sure encourage ourselves to continue the best service. We look forward to welcome you back again sooner than we know. Warm regards, Annabelle Hung Front Office Manager

Always Sofitel!

Tripadvisor 评级 3.0/5

Pappus69 08/02/2021 经 TripAdvisor 认证的评论

Right in the heart of Queenstown. Super convenient to walk around, shopping, dining and relaxing. Services and very friendly staff members here. Definitely will be back more. Also, hopefully the border will open soon and bring tourists to boost up Queenstown tourism industry.

Bonsoir Pappus69, Thank you for taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. We truly appreciate your feedback and can see from your comments that you love the central location that we have and the friendly service from our wonderful ambassadors. I will be sure to share your feedback with the entire team. If you do wish to share any further feedback regarding your recent stay please feel free to contact myself directly guestrelations@sofitelqueenstown.com. We look forward to welcoming you back to Sofitel again in the very near future, thank you once again. Kind Regards, Lisa Cole Guest Relations Executive

Courage under fire

Tripadvisor 评级 5.0/5

Hebron112 05/02/2021 经 TripAdvisor 认证的评论

We had a couple of nights in Queenstown and were very appreciative of how superb the service was from everyone we came across despite the massive drop (up to 95% for some) in business. The staff who obviously have dual or extended roles now worked with style and panache and you never felt like they were struggling. Thank you for treating us like royalty and ensuring your challenges behind the scenes did not impact our stay in any way.

Bonjour Hebron112, Thank you for taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. We truly appreciate your very kind comments regarding your stay and our wonderful ambassadors. They are a true asset to the hotel and make us the Sofitel that we are today. It will be my pleasure to share your feedback with the entire team as everyone is working extremely hard given the current cirumstances. Thank you once again and we look forward to welcoming you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Great location and very friendly staff

Tripadvisor 评级 5.0/5

Carmi_Sophia 13/01/2021 经 TripAdvisor 认证的评论

The location was excellent and very close to shops and restaurants. It is also a short walk to Skyline Gondola. The staff are very accommodating and friendly. We will definitely come back and stay in this hotel again. Thank you

Bonjour and Kia Ora Carmi_Sophia, Thank you for your time in reviewing your recent stay here at Sofitel Queenstown Hotel & Spa. It is truly wonderful to read how much you enjoyed our central location which is close to everything, you have all of the shops and activities literally on your doorstep. You had also mentioned our friendly and accommodating ambassadors, they are a true credit to us here at Sofitel Queenstown and make us the hotel that we are today. I will be sure to share your kind comments with them. Thank you once again and we look forward to welcoming you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Great service and a great stay

Tripadvisor 评级 5.0/5

brendanc0dy 28/12/2020 经 TripAdvisor 认证的评论

I couldn't be more happier with my stay at Sofitel, Lisa the Irish girl on reception provided excellent customer service and made my stay a pleasurable one. Also, I found the club lounge to be excellent and a very worthwhile experience.

Bonjour brendanc0dy, Thank you for your feedback regarding your recent stay here at Sofitel Queenstown Hotel & Spa. It is truly wonderful to read how much of a great stay you had with us, the service from our ambassadors with a special mention to Lisa and our beautiful Club Lounge I can see you had a wonderful time with us. I will be sure to share your comments with Lisa and the team, she will be delighted. Thank you once again and we look forward to welcoming you back to Sofitel in the New Year! From myself and all of the team we wish you happy and healthy 2021!! Kind Regards, Annabelle Hung Front Office Manager

Excellent location great service

Tripadvisor 评级 5.0/5

markyaxley 18/11/2020 经 TripAdvisor 认证的评论

We had an awesome stay, from the first cheery welcome to the last day we were very well catered for; great location, modern facilities, excellent service, food and facilities were above expectations. Thank you everyone.

Bonjour and Kia Ora markyaxley, Thank you for your recent Trip Advisor Feedback regarding your Sofitel Queenstown stay. I am delighted to read how much you enjoyed the excellent location that we have, the wonderful service from our cheery friendly Ambassadors, the facilities that we offer and not to forget the delicious food in our beautiful restaurant. Thank you for your truly wonderful feedback and we hope to welcome you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Sofitel Stay

Tripadvisor 评级 5.0/5

gllyeates 15/11/2020 经 TripAdvisor 认证的评论

Great location, with views of the lake from our room ..Right in town, easy walking distance to all the shops and lake front.. The staff are excellent .. we enjoyed our stay and will defiantly return ..

Bonjour gllyeates, Thank you for your wonderful comments regarding your recent stay here at Sofitel Queenstown Hotel & Spa. I can see from you comments that you truly enjoyed the central location that we have and the beautiful view from your room. Thank you for mentioning our ambassadors and how excellent they are, I do agree that they are a true credit and an absolute asset to the hotel. I do hope that Sofitel will now be your chosen hotel for each and every Queenstown venture you now make in the future. We look forward to welcoming you back very soon, thank you once again. Kind Regards, Lisa Cole Guest Relations Executive

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