昆斯敦湖畔诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 2,860 评论

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Cnr Earl St and Marine Parade, 9300 昆斯敦, 新西兰

描述

酒店其他优惠

  • 距酒吧餐厅和购物区仅数步之遥

  • 无线网络、办公区、可收看付费电影的液晶电视

  • 现代美食、新鲜的当地特色美食

  • 可灵活调整的明亮场所，可承办高效活动

我们的客房

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酒店位置

昆斯敦湖畔诺富特酒店

Cnr Earl St and Marine Parade
9300 昆斯敦
新西兰

GPS:-45.033729, 168.661759

电话
传真 +64 3 442 7469

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden. Breakfast from 6am and dinner from 5pm daily.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  2,860 评论

TripAdvisor 评级  4.2/5  4,034 评论

Good location.

Tripadvisor 评级 4.0/5

CherieClenick 经 TripAdvisor 认证的评论

Great location. We were on the bottom floor facing the Main Street. Room was clean and semi refurbished. Still very 90s vibe with an older bathroom. Breakfast was super average - we would go up around 8am and the food was either running out or old and soggy. The egg station was unmanned and whilst had potential to be good. It wasn’t. Overall the location was the main sell, rooms are clean and tidy but when you are paying over $500 AUD you tend to judge more harshly.

Kia ora Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed our location and found your room clean and tidy. At the same time, we’re sorry to read that other aspects of your stay did not meet expectations, particularly in relation to breakfast and overall value. Your comments about the breakfast experience have been noted and shared with our food and beverage team, as consistency and freshness are very important to us. We also appreciate your honest remarks regarding the room style and bathroom, and we understand that expectations are higher at this price point. Thank you again for your constructive feedback. It helps us identify where we can improve, and we hope to have the opportunity to provide a better experience should you choose to stay with us again. Sincerely, Vinish Vijayan Guest Relations Team Novotel Queenstown Lakeside

Nice stay

Tripadvisor 评级 5.0/5

Alyda123 经 TripAdvisor 认证的评论

We stayed at this hotel for 2 nights, were were on the ground floor, the hotel is in a great position to explore the town, we had dinner one night in the bar area, the food was nice and well presented. Our room was excellent it was clean and tidy and had everything we needed for our stay, this is the perfect place to stay if you are visiting this area. We went on the cable car ride and the Luge experience, well worth it and great views of the town. Just one word of warning. IF YOU ARE GOING TO BOOK THIS HOTEL AND YOU ARE TRAVELLING BY CAR, YOU MUST PRE BOOK A PARKING SPACE WITH THE HOTEL. We had booked through a third party and arrived about 19.00 in the evening, parking then is an absolute nightmare, we used MAN Street car park overnight 25 Dollars if you collect your car before 10am , we then parked on Adelaide Street, this is free all day, about 10 mins walk from the hotel, then Man Street again overnight

Kia ora, Thank you for taking the time to share such a detailed review of your stay. We’re pleased to hear you enjoyed our central location, found your room clean and comfortable, and had a nice dining experience in the bar. It’s also great to know you enjoyed the Skyline gondola and Luge experience — the views really are special. Thank you as well for sharing your parking tips with future guests. Parking in Queenstown can certainly be challenging, particularly in the evenings, and we appreciate you highlighting the importance of planning ahead when travelling by car. Your comments are helpful for others considering their options. We’re glad your overall stay was a positive one and hope to welcome you back again should you return to Queenstown. Sincerely, Vinish Vijayan Guest Relations Team Novotel Queenstown Lakeside

Great location by the lake

Tripadvisor 评级 4.0/5

GlobetrottingSwede 经 TripAdvisor 认证的评论

The hotel is functional and has no particular charm. It caters for groups and individual travelers. Good breakfast buffet, but don’t bother with any other meals, since they’re plenty of places to eat nearby.

Kia ora Thank you for taking the time to share your feedback. We appreciate your honest comments and are pleased to hear that you enjoyed the breakfast buffet. Our central location does place guests within easy walking distance of many excellent dining options, which many visitors find convenient during their stay. We understand your perspective regarding the overall feel of the hotel and value your feedback, as it helps us identify areas where we can continue to improve the guest experience. Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. Sincerely, Vinish Vijayan Guest Relations Team Novotel Queenstown Lakeside

客户意见评级 4.5/5

Jihao Y. 家庭住宿 - 所有已确认评论

我觉得酒店综合来看挺不错的，地理位置确实非常优越，这也是最大的优点，在皇后镇镇中心等于是基本所有景点都是可以步行到达，所以没有停车的顾虑。但是房间整体没有那么大，相对比较局促，房间价格不算便宜，但是从房间内部来说是中规中矩。如果分配到对着中央花园的房间景色可能会更好一点，但很遗憾我们是边套

Kia Ora Thank you for taking the time to share your feedback following your stay with us. We are pleased to hear that you enjoyed our central lakeside location and found it convenient to explore Queenstown on foot. Being able to reach so many attractions without needing a car is certainly one of the key advantages of our hotel. We appreciate your comments regarding the room size and value, and we understand how room positioning can influence the overall experience. While room allocations are based on availability at the time of arrival, your preference for a garden-facing room is noted, and we would be happy to add this as a request should you choose to stay with us again. Thank you again for your balanced and thoughtful review. We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable stay. Sincerely, Tristan Shepherd Guest Relations Team, Novotel Queenstown Lakeside

Not a 4 Star Hotel, but the price sure is.

Tripadvisor 评级 3.0/5

Denise W 经 TripAdvisor 认证的评论

This is not a 4 star hotel and the price is premium! Plus, no parking for hotel guests, although that’s how it was promoted. The bathroom had missing paint and crackling. The mountain view: yes, we got that, past the shops. Not what I expected for a property that touts itself as a 4 star.

Kia Ora Thank you for taking the time to share your feedback. I’m sorry to hear that your stay did not meet your expectations, particularly in relation to the room condition, parking arrangements, and overall value. I apologise for the disappointment caused by the bathroom condition you experienced, as well as the view not aligning with what you anticipated from the room description. Your comments regarding maintenance and presentation have been noted and shared with the appropriate teams. I also understand your frustration regarding parking. Due to our central lakeside location, on site parking is limited and offered via valet service. We aim to be transparent about this in our booking information, and I’m sorry if this did not come across clearly at the time of your reservation. While many guests appreciate our location and proximity to town, I regret that your overall experience fell short of what you would expect from a four star property, especially given the rate paid. Thank you again for your honest feedback. It is appreciated and helps us identify areas where improvement is needed. Sincerely, Tristan Shepherd Guest Relations Team, Novotel Queenstown Lakeside

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其他网络用户评价我们的酒店

  • 2,025 评论 9.1/10 位置
  • 1,878 评论 6.1/10 房间
  • 1,829 评论 8.4/10 服务
  • 23 评论 6/10 上网
  • 744 评论 5.6/10 舒适度
  • 571 评论 3.5/10 氛围
  • 520 评论 5.2/10 设施
  • 513 评论 8.3/10 早餐

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