昆斯敦湖畔诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 3,621 评论

保证最优惠房价
昆斯敦湖畔诺富特酒店 - Image 1
昆斯敦湖畔诺富特酒店 - Image 2
昆斯敦湖畔诺富特酒店 - Image 3
昆斯敦湖畔诺富特酒店 - Image 4
Cnr Earl St and Marine Parade, 9300 昆斯敦, 新西兰

描述

酒店其他优惠

  • 距酒吧餐厅和购物区仅数步之遥

  • 无线网络、办公区、可收看付费电影的液晶电视

  • 现代美食、新鲜的当地特色美食

  • 可灵活调整的明亮场所，可承办高效活动

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

昆斯敦湖畔诺富特酒店

Cnr Earl St and Marine Parade
9300 昆斯敦
新西兰

GPS:-45.033729, 168.661759

电话
传真 +64 3 442 7469

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden from 6pm daily.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  3,621 评论

TripAdvisor 评级  4.0/5  3,984 评论

卓越奖 2023

A Pleasant Stay

Tripadvisor 评级 4.0/5

BaileysMother 经 TripAdvisor 认证的评论

I stayed at the Novotel for two nights, each either side of a hiking trip in Fiordland. My standard rooms on both nights were clean and comfortable with adequate space for a solo traveller. Check in was efficient and the reception staff were informative about the hotel’s facilities and I was, on the second occasion, pleasantly surprised that my suitcase (that the hotel stored during my absence) was already in my allocated room upon my arrival. All the staff I encountered were very pleasant, helpful and welcoming. I understand the hotel is gradually refurbishing and made my bookings with this in mind. This didn’t impact upon my stay at all other than noticing that my bathroom basin could have been replaced due to a rather long crack - a visual rather than functional issue. Accommodation in Queenstown is always priced at a premium so the Novotel might not appear to be inexpensive compared to similar hotels in other locations. However, given the cost of other Queenstown options , it is good value for the price. 10/10 for the excellent location and access to other services, restaurants etc.

Outdated and overpriced

Tripadvisor 评级 3.0/5

Wanderer39280143509 家庭住宿 - 经 TripAdvisor 认证的评论

The location is the best thing about this hotel.Otherwise, needs major renovations to what is obviously a tired hotel.Our toilet failed one day. A quickie "repair " was undertaken but it still did not work properly. It took a lot of convincing to change rooms.Despite 5 nights accommodatiin, they insisted I pay for one coffee (had at breakfast - their machine was serving up syrup- derived coffee) at a cost of $5.61 (incl GST and credit card surcharge).The girl also tried to charge me for a wine package that we neither ordered nor set eyes on. The hotel is NOT up to the level of their charges!

Good location, but lacked the basics of hospitality.

Tripadvisor 评级 3.0/5

Teresa L 经 TripAdvisor 认证的评论

The hotel room was clean and the beds were comfortable. The location is excellent and the usual Novotel perks for kids were very welcome -- my kids loved the small play lounge next to reception. Housekeeping and evening shift staff in the restaurant and bar area were exceptional. My kids wrote happy notes to housekeeping. The waiter in the restaurant on our first night was warm and welcoming and extremely attentive -- he was so helpful with identifying good choices from the menu for our allergies. Every time we encountered him he was friendly and courteous -- he rescued what turned out to be a less than standard experience. As other reviews have mentioned, parking is expensive -- but on the upside it includes a (not optional) valet service. For us this was the simplest option for one parent + two kids + three suitcases + hand luggage. Check-in was not the warmest welcome and was a little slow. No information was given about guest services and hotel amenities -- we were just directed to our room. Dinner in the restaurant was excellent and breakfast was great, and the bar is a lovely place to sit at the end of the day. Our best meal of the stay was in front of the fire on our last night. Few of the many staff we saw at breakfast ever greeted us or spoke, with the exception of whoever was ticking off the guest list each day. Smiles were few and far between. Several staff ignored me when I tried to get their attention to ask about refilling milk or allergen information -- I gave up trying by day three. Our stay was going OK until we were made late one morning by a receptionist who forgot to tell concierge that we had requested our car. Mistakes happen, but when I politely enquired at reception after 15 minutes spent waiting, what followed was frankly a very poor standard of service, during which a staff member pretended to have poor English, which was magically restored when I finally showed some annoyance. The manager rang our room later that evening after I'd notified reception that I'd like the issue looked into. I was offered the cost of parking taken off my bill in apology. I refused, explaining I had only wanted staff to understand how they had made me feel, but she insisted, and I accepted with thanks. On the final day, however, my car was left parked in the middle of the entrance to the hotel driveway -- photos attached.

Great Skiing holiday in comfort

Tripadvisor 评级 5.0/5

GarfoftheBool Couples - 经 TripAdvisor 认证的评论

Skiing holiday in New Zealand. Four days of skiing only. We flew over the ditch for a quick break. Squashed in as much time on slopes as possible. IT WAS GREAT!! The accommodation was fantastic. Clean, comfortable, quiet, relaxing, great service and a lovely restaurant.

Location location location

Tripadvisor 评级 5.0/5

David R 家庭住宿 - 经 TripAdvisor 认证的评论

As always the location is fantastic and cannot be beaten. Staff were excellent on arrival very accomodating and helpful as myself and my daughter just arrived off the ski field after a big long day skiing. Sorted us a carpark next door at Wilson car park. The room was great warm clean and comfortable excellent facilities especially for the price it was great value. A vibrant atmosphere in the hotel and well worth the stay as always.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 2,143 评论 9.4/10 位置
  • 2,081 评论 6.1/10 房间
  • 2,074 评论 8.8/10 服务
  • 22 评论 3.1/10 上网
  • 783 评论 5.4/10 舒适度
  • 624 评论 6.3/10 清洁度
  • 613 评论 4.5/10 设施
  • 579 评论 7.5/10 早餐

支持方 Trustyou

我们在附近的其他酒店

我们位于 昆斯敦 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。