波恩特休闲酒店 3 星

客户意见评级 (ALL 评级) 4.3/5 185 评论

波恩特休闲酒店 - Image 1
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239 Frankton Road, 9300 昆斯敦, 新西兰

描述

酒店其他优惠

  • 距离市中心 1.5 公里

  • 距离机场 7 公里

  • 靠近滑雪场

  • 靠近瓦卡蒂普湖码头

  • 可步行到达市中心

我们的客房

客房

单间公寓，可欣赏湖景

  • 2 个人最多
  • 35 m² / 376 sq ft
  • 床上用品 1 x 特大床

酒店位置

波恩特休闲酒店

239 Frankton Road
9300 昆斯敦
新西兰

GPS:-45.033865, 168.681717

电话
传真 +64 3 441 1898

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 无限网络
  • 空调
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  185 评论

TripAdvisor 评级  4.0/5  441 评论

Avoid at all costs

Tripadvisor 评级 1.0/5

PG95 家庭住宿 - 经 TripAdvisor 认证的评论

We chose Breakfree The Point we have stayed some 10 years ago and enjoyed our stay then. Hoping to have the same experience again, we were terribly disappointed. I like to give an honest review as I do understand things happen however unfortunately this time I am unable to. Upon checkin at 2pm we were told our room was not cleaned and we were to wait half an hour for it to be serviced. As they only have checkin times between 2 -5pm you would think being so strict that they too would adhere to the same strictness. We waited and at 2:30pm the room was still not cleaned. We had an appointment so had to go to that and on our arrival back we opened the door to a very subpar clean if you call it that. The kitchen bench had not been wiped and had spills still on it, there were cobwebs everywhere, all surfaces were dirty and a brown smear of something on the wall. Ventured downstairs to the only bathroom and it was full of mould. Not only was this terrible to see but it a health hazzard. Not sure how this place is allowed to continue offering guests rooms with this much mould in it. We weren’t prepared to take the risk so closed the door and found alternative accomodation. The place has gotten very run down and out and the only good thing it had is the views. Even the floor boards to the window s feels unsafe as you walk to the window . It’s like it is on a lean or something. This is not up to standard and we’re very disappointed. Have contacted the reception but they have not responded. Please do yourself a favour and checkin to another place. There are plenty of options that for the money would be safer, cleaner and better for your experience.

Great views

Tripadvisor 评级 3.0/5

NimandMick 经 TripAdvisor 认证的评论

I was disappointed with our room bit didnt make a complaint. Very tired, mold in bathroom - room itself was tidy, bed comfy and clean but kitchenette could do with a good clean and re-vamp. WiFi set up beside bed not the safest! Beautiful views from our window though!

Dear Naomi, Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinod Azad

Felt like home

Tripadvisor 评级 4.0/5

541katrinag 经 TripAdvisor 认证的评论

Stunning views, cosy warm heated tiles and towel rack in bathroom, lovely two level layout, stone bench tops and induction stove top, beautiful flat walk along lake to town. Fabric on couch and dining chairs needs cleaning, and needed to remind re: request for change of linen/towels after 7 days (we stayed for 10), but apart from that, unit was beautiful and beds very comfy!

Dear Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your comments on fabric cleaning and action this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager Vinod Azad

Clean convenient self contained accommodation

Tripadvisor 评级 4.0/5

Mariamsingh 家庭住宿 - 经 TripAdvisor 认证的评论

We enjoyed our stay here in Queenstown The accommodation was conveniently located close to town, the property was well maintained, clean and comfortable With beautiful views both up stairs and down stairs

Dear Mariam, Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager Vinod Azad

Amazing

Tripadvisor 评级 5.0/5

Belinda P 经 TripAdvisor 认证的评论

Breakfree Queenstown has a great location right on the Frankton track the kids loved exploring and easy 15 min walk to town centre. The views are spectacular and the villa had everything we needed. We found it very clean we loved our stay thank you Vinod and team!

Dear Belinda, It was pleasure meeting you and family too. We very much appreciate your comments regarding your stay at BreakFree The Point Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinod Azad

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 193 评论 8.6/10 位置
  • 380 评论 7.4/10 房间
  • 140 评论 8.2/10 服务
  • 6 评论 7.1/10 上网
  • 118 评论 3.3/10 清洁度
  • 102 评论 4.9/10 设施
  • 18 评论 5/10 食物

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