ペッパーズ ビーチ クラブ & スパ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,353 件のレビュー

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123 Williams Esplanade, 4879 パーム コーブ, オーストラリア

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ペッパーズ ビーチ クラブ & スパ

123 Williams Esplanade
4879 パーム コーブ
オーストラリア

GPS:-16.743341, 145.670696

電話番号
ファックス +61 7 4059 9222

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室

La Mesa

La Mesa restaurant offers views of Palm Cove's tropical palm fringed beach. A selection of tastes and plates allows you to style a feast to suit your palate and embark on a culinary journey of the region's best produce.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,353 件のレビュー

トリップアドバイザーの評価  4.2/5  3,664 件のレビュー

Ordinary for the price

トリップアドバイザーの評価 2.0/5

Resort31921919532 トリップアドバイザー認証口コミ

Two girls feeling unsafe on bottom floor were not able , to be moved . Garden Spa room really Path view , Not impressed . Would look elsewhere but no refund within 30 days of booking date

Dear Resort31921919532, Thank you for sharing your feedback. We're sorry to hear about your concerns regarding the room allocation and your sense of comfort. Please rest assured that the safety and well-being of our guests remain our highest priority. We would also like to kindly note that the room provided is in line with your original booking. That said, if there are any aspects you’re still uncomfortable with, we’re more than happy to explore alternative options with you—please don’t hesitate to speak with us directly at any time during your stay. We believe open communication helps us best support your experience and address any issues promptly. Kind regards, Peppers Beach Club & Spa

Fantastic stay

トリップアドバイザーの評価 5.0/5

carnabombers トリップアドバイザー認証口コミ

Great resort, Trent (manager) and karen were fantastic hosts. Liam the chef cooked bacon majestically and Daniel was oh so friendly at Breakfast. We stayed in the same room as we did previously (apartment at the serenity pool area). Loved it. The apartment was superb, the bed conmfy and and the towells were fluffy. A very enjoyable relaxing stay. My only negative - and its not really a biggie - is the breakfast. The same food was served every day (for a week) with the only change being mushrooms for baked beans. The fruit was dissapointing and was constantly empty. The cakes / pastries were not really enjoyable. There was a slight variation on a sultana bread pudding (which was tasteless) and a couple of days there was carrot cake. Albeit the slices were far too small. There needed to be more variety plus an omlette station would have been nice. But hey, next time we just won't go for breakfast and take our own. probably better for me anyway. But hey, we enjoyed the facilities of the resort, it's location and the staff. We will return to this resort.

Dear Carnabombers, Thank you for sharing your experience with us. We are delighted to hear that you had a fantastic stay and that our team made a positive impact during your visit. We appreciate your feedback regarding the breakfast offerings. We strive to provide a variety of options to cater to our guests’ preferences, and your comments will be taken into consideration as we continuously look to enhance our breakfast menu. We look forward to welcoming you back on your next visit.

Bad experience

トリップアドバイザーの評価 1.0/5

eiallemano Couples - トリップアドバイザー認証口コミ

Poor service, difficult in finding our rooms, dirt, rust everywhere, no sitting arrangement in the room apart the desk chair, at breakfast there wasn't any choice of milk in the coffee machine only light milk, when asked we were told that we have to pay for the cappuccino if we wanted a different milk. The dinner menu only offered Spanish dishes that any of us we could eat. The people at the front desk, including the Accor personnel, were completely uncaring of everything. We strongly recommend Accor to go and check they Hotels, otherwise they will lose the Loyal members if the Resorts are not up to standards.

Dear eiallemano, Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the inconveniences you experienced, including difficulties with room accessibility and the concerns regarding cleanliness. Your comments have been noted, and I appreciate you bringing these matters to our attention. We always aim to accommodate room placement requests whenever possible. In this instance, we regret that we were unable to provide adjacent rooms. While we did explore alternative options to better suit your preferences, these were ultimately declined. The rooms reserved for you were the closest available within the category you had booked. It is our priority to provide a welcoming and comfortable environment for all our guests, and I regret that we did not meet your expectations on this occasion. I assure you that we are committed to upholding high standards of service and facilities. Thank you once again for your insights, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

Amazing pool area.

トリップアドバイザーの評価 4.0/5

SAM_D_AUS トリップアドバイザー認証口コミ

We had a 5 night stay and was impressed with resort. We were allocated a resort room in building "6" but seemed distant from main area and not a great view with a massive palm tree right in front. Molly from front desk was very helpful and she changed us to a different resort room overlooking the lagoon and pool bar area for remaining 4 nights. Such a huge difference, we felt then that we were actually at a "resort" Like to add that all staff were great.

Amazing R&R

トリップアドバイザーの評価 5.0/5

dh007DM Solo travel - トリップアドバイザー認証口コミ

Perfect place for Rest and relaxation. Got the 2 Bedroom with access to serenity pool. I love the pool area too, which has a bar. Great place for family. Staff were all friendly. Jo the Front Office Manager checked me in and made me feel welcome upon arriving. Highly recommend to spend your holidays here

との提携 TripAdvisor

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  • 193 件のレビュー 8.1/10 朝食

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パーム コーブのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。