Mantra Crown Towers Surfers Paradise 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.2/5 1.145 görüş

Mantra Crown Towers Surfers Paradise - Image 1
Mantra Crown Towers Surfers Paradise - Image 2
Mantra Crown Towers Surfers Paradise - Image 3
Mantra Crown Towers Surfers Paradise - Image 4
5 19 Palm Avenue, 4217 SURFERS PARADISE, Australia

Açıklama

Otel ekstraları

  • Tropical lagoon pool & heated kids' pool

  • Only 100m to Surfers Paradise Beach

  • Secure undercover parking

  • Self-contained apartments with a private balcony

  • On-site gym so you never have to miss a workout

Konaklama olanaklarımız

Otelin konumu

Mantra Crown Towers Surfers Paradise

5 19 Palm Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.995663, 153.428385

Telefon
Faks +61 7 5555 9998

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Servis aracı
  • Fitness merkezi
  • Wi-Fi
  • %100 Sigara İçilmeyen Otel

3 yüzme havuzları

There's plenty of ways to make a splash, with two outdoor pools and an indoor heated pool. The kids will love the children's pirate ship with it's own waterslide, sandy beach and water fountains.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.2/5  1.145 görüş

TripAdvisor Derecesi  4.0/5  3.245 görüş

Stay away!

Tripadvisor puanı 1.0/5

DayTrip633242 TripAdvisor onaylı yorum

Terrible do yourself a favour stay somewhere else !! Rooms are filthy staff are not helpful could care less about your stay Our shower was filthy had mould everywhere hairs all through the shower Dirty nappy was found on verandah prior to our check in Just bad!

Disappointing, dated & run-down

Tripadvisor puanı 2.0/5

Familyontour2024 TripAdvisor onaylı yorum

Extremely disappointing. Walked into first apartment on floor 14 and it stank of grease. Room was dirty, rubbish wrappers under the beds, headboards graffitied, carpet frayed. Very dated. Requested a swap at reception, they seemed unsurprised like this was a regular occurrence. We met another family in the lift on the way down who had just arrived and were doing the same thing, disgusted at their room. Next room was a little better but still nothing like the advertised photos. No attractive decor at all and no character. Scuffed walls and dated. Mattresses heavily stained and the protector on king bed only single side so couldn't even cover the awful stains. No breakfast service or bar operating in the lobby anymore, just a vast open space with strange wooden characters dotted around. Perhaps in its hey-day it was bustling, now just vacant & depressing. Pool cafe only took cash and limited options, no healthy choices. Kids pool and inside pool were ok but main pool absolutely ice cold and unusable, needs some heating. Shade sail over playground heavily stained with mould. Towels, both room + pool, weren't changed for the duration of our 7 night stay and room not serviced, have never heard of this for an 8 day stay. Lifts often out of order and waited a long time for them. One had cracked mirror so was covered with smelly dark green cloths all around, they couldn't even close it off as another lift wasn't working. Paid for ocean view but could hardly see the ocean. I'm so surprised Accor has put their name to this place.

Not the best

Tripadvisor puanı 2.0/5

E7577AWjoshuab TripAdvisor onaylı yorum

Stayed at the Mantra Crown Towers for 3 nights in April. The staff at the desk were friendly and the Thai restaurant was incredible, but that was it. The lobby looked like the inside of an abandoned cruise ship, with no life or personality at all. We booked a 3 bedroom apartment, and the second we reached the floor an overwhelming stench of vomit and rubbish hit us. Our room looked nothing like the advertised photos, the floors had not been vacuumed from the previous occupants, the locks to the balcony doors were broken, which was a major concern with 3 young children. There were food scraps left all over the balcony floor. 4 towels between 2 bathrooms for the 6 guests that were stated on the booking. Large kitchen knives left in the second draw that were easily accessible for children and the dishes were dirty. The pools were big and the kids pool area was fun for the little ones (be careful as the slide is very fast) but the small kiosk was closed during its supposed opening hours with the signs inside saying it was open from 7am. The beds were comfy enough and the view was beautiful looking right over the beach. A 7 Eleven was across the road and Cavill Ave was only a few minute walk away for your shopping and entertainment. If you drive a car, there is onsite underground parking but the mantra spaces for guests were extremely limited. I wish this place lived up to the price that we paid and the photos that are shown as it has so much potential to be great which it once would have been.

Dear Josh, Thank you for the feedback. We will try to improve on our product & services. Kind regards

Awesome views great location

Tripadvisor puanı 4.0/5

jojothephysio Aileler - TripAdvisor onaylı yorum

The 3 bedroom apartment suited us well and had great views and location awesome for surfers paradise energy, the fantastic looking pool was very cold but the indoor pool and sauna were great. No food options attached to hotel a cash only pool side kiosk and separate Thai restaurant nearby.. the wifi was either non existent or very slow which was frustrating for all. Staff were fabulous

Dear Guest, Thank you for the lovely feedback. Glad to know you enjoyed your stay with us. We have noted the constructive feedback & will work towards improvement. Once again thank you & we look forward to welcome you back at Mantra Crown Towers Surfers paradise. Kind regards Aditya

If you don't mind a dirty place... go ahead

Tripadvisor puanı 1.0/5

Meander24208159684 Aileler - TripAdvisor onaylı yorum

We went to the crown towers with a big group of us for a family holiday. We had 7 different rooms. When someone said it was a room lottery this was correct. 2 of the rooms were clean and up to spec. It's important to note they are all owned independently so you can't be sure what room you get. The rest were dirty and dated. Our room was 911. The rooms need a deep clean. The curtains were mouldy and ripped. The furniture damaged. The outdoor area needs a waterblast. There is dust piled up on lights, light switches, windows, walls etc and is just gross. The marks all over the walls added to the dirtiness (one looked like a food handprint). The aircon is piled with dust and looks like it hasn't been cleaned in a long time. We all ended up sick. The grout between the tiles are black (when are meant to be white) and felt slimy. Our oven didn't work correctly and plummeted smoke (which was the better of the lot because others simply didn't work). The fridge was full of ice and had food stains in that ice. The one point out of five is for the pool area which was good for the kids. The internet is terrible and constantly drops out. You can't get it pool side or in some rooms. The lobby looks abandoned as the businesses that once were there have gone bust plus it has a strange smell. When told on departure it was dirty we were told "oh we would have cleaned it if you asked" too late. Plus it required commercial deep cleaning not clean sheets and towels. We paid $55 for a porta cot which didn't have mattress in it so we had to use blankets to build our own mattress. I would not come back to stay nor would I recommend staying here. It's important to note if it was clean and dated this would have been ok but honestly it was the dirtiness that we couldn't handle.

Dear Guest, Thank you for the feedback. We are extremely sorry for the inconvenience caused to you & that the room wasn't cleaned upto standards. We have noted the feedback & will make improvements accordingly. We still hope you give us another chance as we would love to welcome you back. kind regards

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Hizmet sağlayıcı Trustyou

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Surfers Paradise şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (KDV ve turizm vergisi dahil) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.