Mantra Sun City Resort 3 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.2/5 1.291 beoordelingen

Mantra Sun City Resort - Image 1
Mantra Sun City Resort - Image 2
Mantra Sun City Resort - Image 3
Mantra Sun City Resort - Image 4
3400 Gold Coast Highway, 4217 Surfers Paradise, Australië

Omschrijving

Extras van het hotel

  • Grote accommodatie in appartementstijl - perfect voor grote groepen

  • Zwembaden, sauna en stoomruimte om te verkoelen of op te warmen

  • Glijbanen in de zwembaden voor plezier en adventure

  • Drie karakteristieke zwembaden binnen en buiten

  • 25 minuten rijden van lokale pretparken

Onze accommodaties

Kamer

Hotelkamer

  • 2 pers. max
  • 38 m² / 409 sq ft
  • Beddengoed 1 x Samenvoegbare bedden
  • Pluspunten van de accomodatie: Balkon

Hotel locatie

Mantra Sun City Resort

3400 Gold Coast Highway
4217 Surfers Paradise
Australië

Gps:-27.992667, 153.428728

Telefoon
Fax +61 7 5584 6666

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Restaurant
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Vergaderzalen
  • 100% niet-roken accommodatie

KOASTAL KITCHEN

The doors to Koastal Kitchen are open for breakfast daily. Fast, great value meals to start the day and all made from fresh local ingredients in the Kitchen. The sun, the surf, the shopping, the excitement, it builds an appetite!

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.2/5  1.291 beoordelingen

TripAdvisor score  4.0/5  3.222 beoordelingen

Great place to stay just a short walk from the main strip

Tripadvisor-waardering 4.0/5

paulpD4772KV Gecertificeerde beoordeling door TripAdvisor

This is a great resort to stay at on the Gold Coast. Located just a ten to fifteen minute walk from the main shopping area of Cavill Rd, this hotel provides a great experience. Several pools, a hot tub, sauna, waterslides, a gym, and more give it great amenities for guests to take advantage of. The walk from the main shopping area is excellent so you are removed from the loud noise of Surfer's but yet can reach there very easily via foot or the tram. Room needed a bit of upgrading, but otherwise was great. Staff were friendly for the most part and helpful. Would stay again!

Very horrible experience and very horrible room

Tripadvisor-waardering 1.0/5

Trip A Gecertificeerde beoordeling door TripAdvisor

We paid $448 dollars for one night. Upon arriving at the room, we were in absolute shock. Throughout most of the walls of the 2-bedroom apartment, there were plaster patch up marks where significant damage to the walls had been plastered up but not painted. The room had been trashed and was halfway through having the walls renovated. The oven was dirty, the dryer was dirty, the carpets were stained and filthy, the balcony windows were filthy and looked as though they hadn't been cleaned in years. The room stunk. We couldn't have the balcony doors closed throughout our stay due to the horrible smell in the room. The kitchen bench was damaged, the side tables in the main bedroom were broken with sharp dangerous edges. There were also burn marks and water damage to the side tables in the bedroom. The Assistant Manager did not make an effort to rectify the situation and told us that 2 days after we check out, he may be able to offer us a discount but was not able to tell us how much of a discount and if this would be definite. No change of room was available as we were told the hotel was fully booked. The Assistant Manager requested we take photos of the damage and send a written response requesting a discount and was not willing to inspect the room himself. We questioned why we should have to do that for a 1-night stay and that the hotel should be doing those sorts of things to rectify the situation. The discount wasn't provided upon check out and the Assistant Manager stated that it will be processed 7 - 14 days later. We requested a written email stating that a discount will be honoured but the Assistant Manager stated that he would do it "later that day". We were not happy with this and requested the email to be sent prior to us leaving the hotel. It is not appropriate to rent rooms out in this state, especially for $448 a night. We are so disappointed in our stay and will never stay at the property again.

Dear Guest, It is very disappointing to hear that you were unhappy with your apartment. I apologise your visit had been affected by housekeeping and maintenance issues. To ensure there is an immediate improvement in this area I have addressed your concerns with the Department Managers, whom offer their most sincere apologies for the experience. Kind Regards

Spacious Apartment in Fabulous Location

Tripadvisor-waardering 4.0/5

Lakemp67 Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Stayed here for a week with family and friends. Absolutely huge 3 bedroom apartment with King Size beds in two rooms and two Single XL beds in the third. The views of the ocean from every room were amazing (22nd floor) and so beautiful to wake up to every day. The furniture is a little dated, with some old and new items throughout. However it was spotlessly clean and had full sized shampoo, conditioner, handwash and body lotion supplied in both bathrooms. Clean towels and fresh, white sheets. There was also plenty of toilet paper for the whole week. The tram stop is conveniently located right in front of the property and plenty of car parking under the building. We enjoyed drinks at the pool cafe during happy hour (cheap cocktails- can recommend the Fruit Tingle 😊). We’ll be back!

Dear Guest, We very much appreciate your comments regarding your stay at Mantra Sun City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

距離主街有段路程，但是風景很棒

Tripadvisor-waardering 5.0/5

YahanRyu Gecertificeerde beoordeling door TripAdvisor

地點在Surfer paradise的邊緣，從最主要的Cavil Ave走到旅館有大約需要15分鐘，兩站輕軌站的距離，但是旅館的後門就是輕軌站，累了不想走也可以搭輕軌。房間很大，風景很好，工作人員友善，每天的早餐樣式都一樣，味道中等，如果下次再入住，我應該不會選擇添加這個選項。整體的氣氛很好，划水道也很有趣，但泳池的磁磚很鋒利，我老公的手被刮到傷口有點深，所以流了很多血，救生員有過來緊急止血，這方面可能要注意一下。

Dear YahanRyu, Thanks for choosing Mantra Sun City for your recent stay on the sunny Gold Coast and providing your top rating. I'm glad to hear of the positive experience you had with us. It is great to read that we could accommodate you with everything you needed. We look forward to welcoming you back again soon next time your travels bring you back to the Gold Coast. Warm regards, Mantra Sun City Team

diefstal uit kamer

Tripadvisor-waardering 2.0/5

richard s Soloreis - Gecertificeerde beoordeling door TripAdvisor

je koopt iets en een dag er na weg,doe een een klacht bij de receptie. niets doen ze ,ja vijftig dollar .dus een bekenning van diefstal.nou een advocaat in holland zou 10.000 dollar eisen voor erkenning

Dear Richard Thank you for your feedback. We trust you had a good stay with us. Kind regards

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 659 beoordelingen 9.5/10 Locatie
  • 1.105 beoordelingen 6.8/10 Kamer
  • 639 beoordelingen 7.3/10 Service
  • 47 beoordelingen 5.2/10 Wifi
  • 422 beoordelingen 8.7/10 Zwembad
  • 416 beoordelingen 4.9/10 Netheid
  • 167 beoordelingen 4.3/10 Ontbijt
  • 155 beoordelingen 2.9/10 Eten

Mogelijk gemaakt door Trustyou

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Al onze hotels in Surfers Paradise

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.