Mantra Twin Towns 3 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 2.278 opiniones

Mejor precio
garantizado
Mantra Twin Towns - Image 1
Mantra Twin Towns - Image 2
Mantra Twin Towns - Image 3
Mantra Twin Towns - Image 4
Cnr of Griffith St and Wharf St, 2485 COOLANGATTA, Australia

Descripción

Extras del hotel

  • Ubicado a tan solo una manzana de la playa de Coolangatta.

  • Ubicado junto al centro Twin Towns Services Club

  • A poca distancia a pie de las tiendas y restaurantes.

  • Salas para la celebración de conferencias en colaboración con Twin Towns Services Club.

  • Amplios apartamentos independientes y habitaciones con servicios de hotel.

Nuestros alojamientos

Habitación

Habitación tipo estudio

  • 2 pers. máx.
  • 26 m² / 279 sq ft
  • Ropa de cama 1 x Cama/s unible/s
  • Assets : Balcón

Localización del hotel

Mantra Twin Towns

Cnr of Griffith St and Wharf St
2485 COOLANGATTA
Australia

GPS:-28.16863, 153.543645

Teléfono
Fax +61 7 5536 8899

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Mascotas no permitidas
  • Servicio de transporte
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Salas de reunión
  • Instalaciones libres de humos

2 piscinas

What better way to start your morning with a refreshing dip in either indoor or outdoor pool before you rejuvenate in the spa or steam room.

Valoraciones de nuestros huéspedes

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Más información

Clasificación de ALL  4.3/5  2.278 opiniones

Valoración de TripAdvisor  4.0/5  6.550 opiniones

satisfied

Nota de Tripadvisor 4.0/5

Chris B Valoración certificada de TripAdvisor

We had an Army Reunion with around 55 friends....generally the 4 days went well, the staff were great and the functions we had there were very well received by our group. The food was delightful and they catered for things that cropped up unexpectedly really well. We will be back.

Thank you for providing feedback on your stay, It is wonderful to hear that your Army Reunion went well and the group enjoyed the hotel and services club facilities. We hope to have the opportunity to welcome you back

Great location - unhelpful elitist attitude from Management.

Nota de Tripadvisor 2.0/5

annsan61 Valoración certificada de TripAdvisor

We have stayed at many Mantra hotels. Prior to booking our 2 night stay, at Tweed Heads, I rang and spoke to Duty Manager, Gordon. He was very helpful when I explained that I have back issues and require a supportive, non saggy mattress. I also followed up with emails regarding this request. I was reassured that they would do their best to help and if I had any issues with the bed to contact reception and they would do whatever they could to help even if that meant changing rooms or mattresses. Upon checking in I mentioned this again to Anesu on reception (Gordon was not on duty) who confirmed that there was a note on my booking regarding the bed. He reassured me that if the mattress was not comfortable I was to let them know and they would help to rectify the problem. As soon as we got to our room (a nice one bedroom apartment) I tried the bed immediately. Unfortunately, the mattress was old and very unsupportive and saggy. I rang reception and spoke to Anesu. I explained that I had an email trail requiring a comfortable mattress and that the one in the room was unsuitable and could he help? He went and checked with the Duty Manager. When Anesu returned to the phone he informed me that the Duty Manager said "this is what you will get when you stay at the Mantra, if you want a better mattress you need to pay more money and stay at The Sebel". "You can have a different topper on the bed if you want". How the heck does a different topper help the saggy mattress underneath it? I was shocked to say the least. So, obviously paying $350 per night does NOT entitle you to a comfortable bed!! If the room was much, much cheaper and 3 star I guess I could understand his attitude (maybe) but at $350 per night in a 4 star hotel surely you are entitled to a decent bed. I'm really disappointed in the elitist attitude of the staff. Warning: if you want a bed that doesn't cause back pain be prepared to pay over $500 a night at The Sebel as $350 seems to be for "the cheap seats" only. I'm bitterly disappointed in the Mantra over this. My husband ended up rotating the mattress himself to see if it made any difference. Unfortunately it did not. I tried to do the right thing, I rang and checked about the beds even before making the booking. As we'll be doing extensive travelling from next year, I had hoped to establish with one brand, Mantra, so I would know I was getting good service. How disappointing after our Tweed Heads stay and the arrogant attitude of Management.

Where Nostalgia Meets Relaxation – Still My Go-To Escape!

Nota de Tripadvisor 4.0/5

Kat A Valoración certificada de TripAdvisor

Twin Towns has been my holiday destination since 1997 and it’s still got that magic! A few nights here and I’m recharged, relaxed, and reminded why I keep coming back. Perfect blend of nostalgia and modern comfort, with a view and vibe that’s hard to beat. If you want a holiday where the hardest decision is pool or beach – this is the place!

It is a pleasure to receive such wonderful feedback and to have the opportunity to welcome you back each time you need to relax and recharge. We look forward to having you stay again

No recomiendo el Hotel Mantra

Nota de Tripadvisor 1.0/5

annittacool En pareja - Valoración certificada de TripAdvisor

No recomiendo el hotel ya que el servicio pésimo, no hay servicio en las noches, habitación sucia en las sabanas manchadas, solicitamos que cambiaran la ropa de cama y no lo hicieron. No recomendado. El internet es ilimitado solo un Giga por dia y si necesitas mas debes de pagar arriba de $25 por día! Las habitaciones no le hacen limpieza diaria solo semanal. Así que debes de limpiar tu ls habitaciones.

Buen sitio para alojarse en Coolongata

Nota de Tripadvisor 3.0/5

robertohh En pareja - Valoración certificada de TripAdvisor

Habitación funcional, con buen aire acondicionado, la cama con buen colchón pero King size de dos camas juntas, tv plana, facilidades para te , café, nevera microondas, fregadero. Terraza bien, las sillas tienen que renovarlas. Le hace falta una manita de pintura a la habitación. La limpieza la hacían tarde, sobre las 1700 La recepción no atiende al teléfono. Estuve en la segunda torre, mucho pasillo ya que no existe servicio de maleteros. Wifi en el Lobby bien. El desayuno buffet muy bien, aunque no está incluido en el precio de la habitación. Las piscinas bien, una de ellas cubierta, el gimnasio bien. Requerimos previamente un piso alto, nos dieron un quinto sobre quince plantas. Solicitamos vistas al mar y las tuvimos. Lo consideraría un 4 estrellas menos.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 928 opiniones 9.6/10 Ubicación
  • 1.638 opiniones 6.5/10 Habitación
  • 917 opiniones 7.1/10 Servicio
  • 38 opiniones 5.9/10 Internet
  • 609 opiniones 4.8/10 Comodidad
  • 559 opiniones 5/10 Limpieza
  • 137 opiniones 7.2/10 Desayuno
  • 97 opiniones 6.3/10 Piscina

Ofrecido por Trustyou

Nuestros establecimientos cercanos

Todos nuestros hoteles en Coolangatta

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.