Mantra Melbourne Airport 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 2,685 件のレビュー

Mantra Melbourne Airport - Image 1
Mantra Melbourne Airport - Image 2
Mantra Melbourne Airport - Image 3
Mantra Melbourne Airport - Image 4

説明

ホテルのその他の情報

  • Dine in Woodlands Restaurant, a perfect & convenient spot for Breakfast, Lunch and Dinner

  • Enjoy a swim in our indoor, heated lap pool. Perfect for some relaxation before your flight

  • Just a 5-minute drive from Melbourne airport and moments away from the exciting Melbourne CBD.

  • Squeeze in a workout in-between your travels at our fully equipped onsite gymnasium.

  • Close to Melbourne Airport Golf Course, URBNSURF, and Flemington and Moonee Valley racecourse.

当ホテルの客室

ホテル所在地

Mantra Melbourne Airport

2 Trade Park Drive
3043 TULLAMARINE
Australia

GPS:-37.694241, 144.874784

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

WOODLANDS RESTAURANT

Woodlands Restaurant & Bar offers great dining. Whether you're after breakfast, lunch, dinner or nightcap you'll love the friendly and relaxed atmosphere.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  2,685 件のレビュー

トリップアドバイザーの評価  4.0/5  3,252 件のレビュー

Fine for a one-night airport stay.

トリップアドバイザーの評価 4.0/5

abloomfield93 Solo travel - トリップアドバイザー認証口コミ

It's about a 10 minute drive from the airport but the shuttle was free, really easy and runs 24/7. Make sure to call them once you get your bags. Check-in was easy, the guy on duty was really helpful and members get a free drink in the bar. Bar/restaurant could use a little bit of love but it was fine. If you can get a good price, it's absolutely fine for a one night stay.

Dear Abloomfield93 Thank You for staying with us at Mantra Melbourne Airport. We are glad to hear that you enjoyed your stay and I am happy to hear that the staff were helpful. We hope that you will give us the opportunity to welcome you back in the near future. Kind Regards Mantra Management

Not good. Spend your money elsewhere.

トリップアドバイザーの評価 1.0/5

Tour37623113476 Solo travel - トリップアドバイザー認証口コミ

Really not good from start to finish. I phoned over a week before my booking, to check everything was alright as I had no communications from the hotel prior to this. When I phoned, I got passed from person to person from their reception team before having to say, and spell, my name 5 times to a girl. After confirming my name and the spelling numerous times, she told me that there was no record of a booking under my name. Because I had been told, by a member of staff at the hotel, that my booking had not come through I made another booking through the Accor app. The next day I checked my bank balance and two separate charges were taken out of my bank account by the same hotel. Weird right? Since I was assured that there was no prior booking under my name. I contacted central reservations for Accor only to be informed that though they could refund me for one of the bookings, I would lose out on 50$ as a cancellation fee. I explained several times how I had been told by a member of hotel staff that there was no booking, so there had been an error on their end. Of course, in true Accor fashion this isn’t their problem and is my fault and there’s nothing they can do. Shocker. When I got to the hotel, I tried to bring this up to the gentleman that checked me in, but of course he couldn’t care any less. I was dismissed and shooed away from reception as quickly as he could get me away. As an international traveller I unfortunately discovered that I had misplaced my adaptor. I phoned reception, which is supposed to be “24 hours” about five times before I eventually got an answer. Maybe they were busy, I understand. When I eventually got through to someone to ask if they had an adaptor I could borrow I was asked to come down to reception to collect it myself… now am I right in saying this is supposed to be a 4* hotel? Again, maybe they were busy so I go down to reception to collect the adaptor and the place is completely deserted apart from two members of staff standing there. n check out I was rushed out the door, no one bothered asking how my stay was, etc. etc. the gentleman then tried to charge me 20$ to use the adaptor from the night before. I asked if he was joking then he said something about removing the charge. I thought maybe this was a “deposit” for use of the adaptor but he was so quick to charge me for it and get me out the door, before I had a chance to even attempt to return it. Also the bathroom was filthy. Why bother bringing it up to reception though right? It’s not like they’d care anyway. I won’t be rushing back and would advise any other traveller to look for a non-Accor owned property to stay in within travelling distance of the airport.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please be ensured that this will be bought to the attention of the appropriate management and the team. We hope that you will allow us to opportunity to welcome you back in the future. Kind Regards Mantra Management

Awesome location and wonderful staff

トリップアドバイザーの評価 4.0/5

Lilian C トリップアドバイザー認証口コミ

The Mantra Tullamarine is located very close to the Airport which is handy for early departures and late arrivals. We arrived at 12am. The Mantra has a shuttle (very easy to catch) and 24- hour reception, both ideal for our travel plans. The gardens, the restaurant and bar was lovely as well.

Dear LillianHolly Thank You for your review! I will be sure to pass on this feedback to the staff as i am sure that they will be very happy to hear this. We are glad that you enjoyed your stay and look forward to welcoming you back soon. Kind Regards Mantra Management

Airport Hotel

トリップアドバイザーの評価 5.0/5

ItsAMelbourneThing トリップアドバイザー認証口コミ

This hotel is perfect for overnight if going to Tullamarine Airport The hotel is next to a long term carpark,which the hotel uses. Hotel has a bar and restaurant both Amazing I would certainly recommend if you’re planning to stay either before or after your flight

Dear ItsAMelbourneThing We are glad that you enjoyed your stay with us and we hope to welcome you back to Mantra Melbourne Airport in the near future Kind Regards Mantra Management

Comfortable airport hotel

トリップアドバイザーの評価 4.0/5

Mukta M トリップアドバイザー認証口コミ

We booked the hotel very last minute, as our flight to New Zealand was postponed to the next day. The rooms are decent, nothing fancy and nothing to complain for. Food is good, we had all meals in the hotel itself, no complaints . Schnelle & Dhiraj at the restaurant were quite nice, cheerful and helpful. We enjoyed the temperature controlled swimming pool & jacuzzi. It’s at a higher floor, so the view was also good.

Dear MuktaM Thank You for your review! I will be sure to pass on this feedback to the staff as i am sure that they will be very happy to hear this. We are glad that you enjoyed your stay and look forward to welcoming you back soon. Kind Regards Mantra Management

との提携 TripAdvisor

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