説明
ホテルのその他の情報
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Every room features their own private balcony
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Located close to Flemington & Moonee Valley Racecourses and Melbourne Showgrounds
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At your doorstep there is an array of restaurants & local shopping
当ホテルの客室
ページ中 ページ
ホテル所在地
The Sebel Melbourne Moonee Ponds
41 Homer Street
3039 MOONEE PONDS
Australia
GPS:-37.76506, 144.92178
Eメール
アクセスと交通機関
ページ中 ページ
MOONEE PONDS
Railway station
アクセス: 600 m / 0.37 mi 5 min walk / 3 min drive
MOONEE PONDS
Railway station
アクセス: 600 m / 0.37 mi 5 min walk / 3 min drive
CITYLINK
Highway exit
アクセス: 8 km / 4.97 mi 40 min walk / 10 min drive
MEL
Helipad/aerodrome
アクセス: 15 km / 9.32 mi 15 min drive
PORT MELB
Ferries
アクセス: 18 km / 11.18 mi 23 min drive
ページ中 ページ
Coles Supermarket + Liquor
Shopping centre/mall
ホテルサービス
チェックインはからです - チェックアウトはです
- 駐車場
- ペット不可
- レストラン
- 車椅子でのご利用に対応
- Wifi
- エアコン
- バー
- 全館禁煙
Saros Dining
A city style venue in the heart of Moonee Ponds. With opulent chairs, New York style apple booths and a marble bar that is the center piece. Enjoy a carefully curated wine list to complement our European style menu. With cocktails as our specialty
Saros bar & dining
Open from 3pm Thurs - Sun enjoy a drink by the bar complemented with a delicious sharing plate. The wine and spirit list has been carefully curated. Please contact the team directly for updates in-line with government regulations.
お客様のご意見
The most disgraceful staff I have ever come across.
トリップアドバイザーの評価 1.0/5
929jayat トリップアドバイザー認証口コミ
Dear Jaya Taki, Thanks for you review and appreciate your feedback. This situation commenced because even though the team had sent you a pre-arrival email with information in regards to payment you refused to pay via credit card (however after an hour of being subjected to your aggressive and rude behaviour you had a credit card and paid for the accommodation) There are always 2 sides to every story and there are inaccuracies in yours. - My team came to get me as they could not appease you as you became increasingly aggressive towards them - I was not wearing an ID card I had my master key around my neck - I needed to stretch as I have a sore back and shoulders which was made worse having to stand on the tiles whilst you behaved in the most inappropriate way You attempted to gain sympathy with your friends by creating a group to gang up against myself. Then we were subjected to 4 days of harassment via social media, emails and phone calls and after being asked to leave you re-entered the hotel (you have more front then Myers). For someone whom repeatedly said that they don’t use their daughter to gain anything, your review mentions her a few times and you certainly made sure that everyone knew about it when you were yelling about her in the foyer (much to her embarrassment). Based on my staff’s feedback, the feedback of other guests that witnessed your behaviour inside the foyer and outside the hotel (including representatives from the event that you were attending with your daughter), feedback from guests on the same floor that overheard your extremely loud phone conversations and my own personal experience with you it was decided that it was best you source alternate accommodation for the remainder of your stay in Melbourne. We provided you with a gesture of a full refund of your 1 night’s accommodation and thanked you for your time. As for the image of the team, it was taken and circulated without their consent and we have the person whom took the image on our CCTV. As the General Manager of the hotel, yes my name is listed on the bad reviews (as I will not have my staff subjected to aggressive behavior from anyone) and my name is also listed against the good reviews. Thanks again Jaya and again we wish you all the very best. With kind regards, Belinda Lee General Manager
Great hotel and restaurant
トリップアドバイザーの評価 5.0/5
Carol M トリップアドバイザー認証口コミ
Highly recommend
トリップアドバイザーの評価 5.0/5
Leigh K トリップアドバイザー認証口コミ
Unprofessional Conduct and Harassment by Sebel Mooney Ponds GM
トリップアドバイザーの評価 1.0/5
Dillonwatson トリップアドバイザー認証口コミ
Dear Dillion Watson, There are 2 sides to every story. We have zero tolerance policy to passive aggressive threats and swearing towards my staff, and based on this you were requested to leave. In regards to the $300 our CCTV footage clearly shows our team explaining the pre-auth to you whilst placing the credit card machine in front of you, you look directly at the machine and place your PIN into the pin pad. It's only after your wife rings you to query the charge on your card, you then question the team and make threats to them. Against my better judgment, and as a favor to your employer, we allowed you to stay after making an agreement that we would all act professionally, move forward, put the incident behind us and that there would be no further incidents. You have shown that you aren't a person of integrity and that the favor we provided was not appreciated. We wish you all the best. Belinda Lee General Manager
Another great short stay in Moonee Ponds
トリップアドバイザーの評価 5.0/5
Andrew P Couples - トリップアドバイザー認証口コミ
との提携 TripAdvisor